Site Reliability Engineer

| Greater LA Area
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Description

As a Site Reliability Engineer (SRE), your primary responsibility is to increase the reliability and availability of Laserfiche Cloud, a fully-managed Software-as-a-Service (SaaS) solution for Laserfiche application customers. Excelling in this role requires a mix of operations and software development skills to build and operate tools to monitor Laserfiche Cloud, perform system maintenance, and deploy changes.

The SRE brings a mixture of distributed systems, networking, and systems administration technical expertise to bear in the development and operations of our cloud service processes, while working to improve the reliability of Laserfiche Cloud.

About Laserfiche:
Laserfiche is a global software company focused on using technology to accelerate how business gets done, by creating software that people love to use. The Laserfiche software platform eliminates manual processes and automates repetitive tasks. We provide our customers with AI-powered digital workflows, e-forms, document management and analytics solutions to gain insight into performance, improve customer experience and grow their business.

Responsibilities Include:

  • Support services before they go live through activities such as system design consulting, security reviews, operations playbook development, capacity planning, and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health, and design and implement health checking and performance monitoring systems.
  • Implement system scaling logic that dynamically provisions resources in response to load.
  • Design, implement, and maintain centralized logging and event management systems.
  • Implement and maintain data loss protection and disaster recovery processes.
  • Research, design, and deploy systems to monitor for and respond to security-related events.

What You'll Need:

  • Bachelor's degree in a technical field involving hands-on software development
  • Proficiency in multiple programming or scripting languages (e.g., C/C++, C#, Python, JavaScript, PowerShell, other shell scripting) and a willingness to learn new languages and technologies as needed
  • An analytical approach to problem solving and system design that anticipates potential points of failure and considers mitigations before incidents occur
  • A relentless focus on providing the best experience for users of Laserfiche Cloud
  • Experience with Amazon Web Services (AWS) is strongly desirable
  • Experience with one or more of the following technologies or tools is desirable: Chef, Elasticsearch, Consul, Sensu, Docker, Kubernetes
  • 2+ years’ experience in an SRE or DevOps role supporting an online application or web site is desirable


Click here to learn more about Life at Laserfiche

Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law.

 

***Please note that this is note a remote role***

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • PostgreSQLDatabases

Location

Our Long Beach HQ office is located in the heart of Bixby Knolls known for a strong community & various trendy restaurants.

What are Laserfiche Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Daily stand up
Group brainstorming sessions
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site recreation: pool tables, ping pong, free yoga classes. Social clubs: running, sailing, climbing, book club, board game club, hiking and more. Professional development opportunities like Toastmasters International.

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