Senior QA Engineer at ringDNA

| Greater LA Area
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This position will work closely with QA and development teams to build a variety of test automation tools and solutions. Your tools will help to find, debug, isolate and resolve defects. You will be working in a collaborative environment with a focus on quality to ensure the delivery of high-quality distributed Salesforce SaaS application to our customers.

We are seeking a Senior Quality Assurance Engineer in Test to join our growing team. We are looking for a passionate, experienced engineer with a strong background in programming for software quality and test automation. The ideal candidate has extensive experience implementing an automation test strategy at all layers of the application, especially at the API and UI layers. 

Responsibilities:

  • Working with the existing QA and development team members, implement a comprehensive test strategy for an industry leading SaaS application
  • Collaborate with the Product and Development teams to create user stories, define acceptance criteria, and build test cases
  • Maintain existing tests and write manual and automated tests while features are being developed
  • Test and validate software to ensure that it satisfies requirements and is free from defects
  • Analyze the root cause for testing failures and open appropriate tickets with sufficient findings
  • Integrate test automation into the CI/CD pipeline and increase the organization's speed to market
  • Manual test application components where automation is not a good fit
  • Make recommendations on how our current testing processes can be improved
  • Mentor team members in testing strategies and automation design patterns

 What You’ll Do

  • Participates in the full development lifecycle with a focus on delivery of high-quality software developed using Agile methods.
  • Design and develop automation tools and solutions with a quality customer-driven mindset.
  • Plan, develop and maintain automation tools to test our end to end, back-end, and front-end applications.
  • Build in test metrics to report on and monitor test coverage and test execution progress.
  • Works closely with other QA team members, developers, and application support teams to report, monitor and resolve issues to root cause.

Requirements:

  • 3 or more years experience in an Agile, highly collaborative, team-based environment
  • 3 or more years experience developing API and UI test automation projects
  • BS and/or MS in a technical discipline (Computer Science or Software Engineering preferred)
  • Strong understanding of the Page Object Model testing design pattern
  • Strong understanding of web and browser technologies
  • Strong understanding of software development languages such as Java, JavaScript, React
  • Strong understanding of test automation frameworks such as Selenium, Cucumber
  • Experience testing API's using Postman, Postgres, JMeter
  • Experience with Mobile test and automation methods for IOS and Android
  • Experience integrating automated testing processes with Continuous Integration tools such as Jenkins
  • Experience working with MySQL, Redis, Metabase or other relational databases
  • Experience using source control solutions such as Git/GitHub
  • Salesforce testing a plus
  • Excellent problem solving and communication skills
  • Ability to independently plan and drive a project

Who We Are

ringDNA offers an end-to-end suite of sales products to empower the human advantage in sales teams. Thousands of sales, support, and customer success professionals use ringDNA to dramatically increase productivity, discover AI insights for engaging in smarter conversations, and coach their team to success faster than ever before.

We are a dynamic, unrelenting company with the deeply rooted belief that great human conversations will continue to be the competitive advantage of leading companies. This belief is shared by our customers and our investors: Goldman Sachs Growth Equity, Bryant Stibel, and Palisades Growth Capital, who recently participated in our November 2018 series B funding round.

Our team is ambitious, curious, and customer-obsessed. We cultivate a results-oriented, continuous learning, and fun culture. Our office cultivates collaboration, camaraderie, and vibrant discussions every day.As a result, ringDNA has received numerous employee rating awards. We were named as “one of the best places to work in Los Angeles” by both Comparably and BuiltInLA in 2018. The company has received 6 additional awards from Comparably, including #11 best CEO nationwide, was named to the “Hot 100” best privately held software companies by JMP Securities, and named “One of The Best Privately Owned Companies in America” by Entrepreneur magazine.


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • PlayFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • GainsightPXAnalytics
    • AmplifyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • ZeplinManagement

Location

Located in the heart of Sherman Oaks, ringDNA’s modern office provides easy access to great food and fun activities right outside our front door.

An Insider's view of ringDNA

How do you collaborate with other teams in the company?

As an engineer on the platform team, it’s vital I know what teams are doing and what’s important to them. I listen to support stand-ups for customer updates and talk regularly to sales/marketing to see what is driving the needle or creating roadblocks. Being proactive helps ensure everyone feels comfortable coming to me with questions or issues.

Tracy

Software Engineer

What makes someone successful on your team?

Grit. Put in the work necessary for the desired outcome. Transparency. Be ok with it and embrace it. We track every activity and outcome, and everyone knows what’s working and what isn’t. Coach-ability. The good and bad being available allows us all to improve. Finally, collaboration. There are no silos for teams. We work hard together to win.

John

Enterprise Account Executive

What are ringDNA Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
fun committee
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
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