BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.
Woodland Hills, CA
Remote

Senior Director, Quality Engineering at BlackLine

| Greater LA Area | Remote
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Our Company:

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

We are a technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Work, Play and Grow at BlackLine!

Job Summary:

As a Senior Director / Head of Quality Engineering, you will be at the very heart of BlackLine’s quality engineering processes, dedicated to delivering high-quality SaaS to our customers, both quickly and effectively. Your expertise, knowledge, and passion for your domain will imbue the organization around you; you will be a champion for code health, testability, usability, performance, scale, and security.

 

This is a transformational role requiring exceptional technical, organizational, communication and collaboration skills. You will have the opportunity to lead and grow a world-class team. You will be a technical thought-leader, a champion for rigorous and adaptive test design, proactive planning, results orientation, and quality-first culture. By leading a diverse geographically distributed team of Quality Engineers and Managers, you will be able to affect transformative change within the organization and help accelerate BlackLine growth.

 

At BlackLine, leadership is a powerful responsibility. We favor servant-leaders who support and enable their teams, guide them to continuous improvement, plan proactively and successfully execute paths towards that success. In the right hands, with the right experience, this role can be a force that can change the very nature of how we work, and through that it can drastically improve the working lives of every one of our customers. The ideal person for this role will be someone who understands the art and science of testing for mission critical, cloud scale enterprise SaaS with an ability to flex between the strategic and the tactical.
Responsibilities:

  • Translate the high-level strategic vision into clear and actionable organizational and technical roadmap.
  • Provide technical and operational leadership, with a demonstrated ability to lead at all levels in a bleeding-edge, high-performance, and high-volume environment
  • Collaborate with engineering, product, Ops and customer support leaders to define, prioritize and implement a ‘quality first’ approach throughout the SDLC for better customer experience.
  • Foster a culture of Continuous Delivery (CD) and efficiency by “automating everything automatable” and using automation day in and day out.
  • Define, measure, and communicate key metrics/KPIs highlighting engineering efficiency, and the quality of shipped features.
  • Attract, retain, motivate, and grow talent in a globally distributed team.
  • Promote a culture of collaboration, success, pride, performance, discipline, and creativity.
  • Exercise sound judgment, discretion, and timeliness in decision making.
  • Evaluate and refine engineering processes to streamline development, reduce time to delivery, increase quality, and promote a culture of excellence within the organization
  • Transform and drive superior customer experience via improved quality, monitoring, incident management capabilities, root cause analysis and corrective actions.
  • Set clear expectations and create a positive work environment based on accountability.


Qualifications:

  • 12+ years of software design and testing experience with a proven track record of enterprise class SaaS delivery, paired with increasing responsibility in technical and strategic roles.
  • 4+ years of experience as Manager of Managers for a geographically distributed team of 50+ engineers.
  • Inspirational and highly collaborative leadership style, capable of building top-talent teams, cross-functional bridges, and high-impact architectures.
  • Experience in hiring, training, mentoring, and managing multiple teams.
  • Excellent leadership skills showing commitment, strategic foresight and planning, integrity, and change management to drive organization towards continual success.
  • Deep understanding of functional and non-functional requirements for enterprise SaaS at scale in the areas of system performance, scalability, reliability, security, and extensibility.
  • Experience with continuous integration, test pipelines, load & performance testing, and test automation.
  • Deep understanding of what it takes to effectively implement and utilize test automation.
  • Extraordinary engineering vision, data focus, and customer advocacy orientation.
  • Works well under pressure and can shift priorities as needed.
  • Experience with the public cloud (AWS, Azure, or GCP).
  • Excellent verbal, written, presentation, listening, and negotiation skills, with ability to present complex information in a clear and concise manner.
  • Strategic thinker with ability to roll up sleeves to get things done. 
  • BS degree in Computer Science, Engineering, or related discipline; MS preferred.

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Where we are

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • NiFiFrameworks
    • HiveFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • WrikeCRM
    • GainsightCRM
    • MarketoLead Gen
    • LushaLead Gen
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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