Yankees, Angels, Eagles, Seahawks, Lollapalooza, Governors Ball, Bonnaroo…the biggest names in entertainment are our customers. We power the tech behind every t-shirt, hotdog and drink sold at these venues, and at a global list of other clients that you just wouldn’t believe. Didn’t think Point of Sale could be sexy? Think again. 

Role/Responsibilities

• Work closely with product owners to align on quarterly development planning
• Manage sales originated feature requests
• Manage sales originated custom engagements and the scoping process
• Responsible for maintaining Jira for the sales organization
• Oversee integration engagements with 3rd party solutions
• Provide on line demonstrations that encompass both core and custom solutions
• Work with sales management on all RFP responses to address technical responses
• Meets with key clients, assisting sales representative with maintaining relationships and strategic planning
• Provide weekly product updates to the sales organization
• Oversee customer relationships around labs, pilots and unique engagements
• Maintain inventory on sales demonstration team across the sales team
• Work with marketing and sales management on trade show coordination
• On line demonstrations for back of house portion of presentations
• Project management for custom engagements
• Product roadmap tracking and customer facing edition

Knowledge and Skills Requirements:

• Must have experience with Android and IOS platforms
• Must have experience integrating systems across multiple tiers
• Comfortable communicating architecture to all levels of management and customers
• Excellent knowledge of software development methodologies and processes
• Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment
• Strong analytical, prioritization, and troubleshooting skills
• Work and communicate internally and with the customer at all levels, including engineers, end-users to C-suite
• Experience and understanding hybrid cloud solutions
• Efficient at using Jira and Confluence as part of a daily routine
• Effective in responding to RFP’s, creating ROI and Case Study documents