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QA Engineer

| Orange County

Quality Assurance Engineer

TicketGuardian is the leading InsurTech company in the live events space. Bred by innovation, built to disrupt, powering control. We were created to disrupt the live events industry by abolishing the status-quo “no refunds.” TicketGuardian’s technology and consumer-facing insurance products are helping provide platforms and organizers with CONTROL in order to improve their brands, drive additional revenue, provide more value to their attendees and in the process, improve the checkout flow so that live event attendees avoid financial pitfalls as well as regret; all while providing control over inventory, additional lines of revenue, knowing your customer, as well as enhanced fan engagement.  

Job Description

TicketGuardian is looking for a Quality Assurance Engineer to join our growing team in Newport Beach! As a QA Engineer at TicketGuardian, you’ll work closely with the engineering team to review requirements, specifications, and technical design documents to provide timely and meaningful feedback. You will also:

  • Work closely with Product to gather business requirements and understand the scope of work for engineering teams
  • Document system requirements in both technical and non-technical formats
  • Estimate, prioritize and plan development & testing activities with engineering teams and assist in determining the best technical implementation methods
  • Work heavily on identifying bugs to determine root cause and communicate to engineering team
  • Assist in the identification and design of automated processes to increase testing efficiency and reliability
  • Write quality code to automatically test various different application types


  • BS degree in Computer Science or related technical field, or equivalent practical experience
  • 2+ years of experience working in a software QA role
  • Demonstrated experience in test plan creation, prioritization, and execution
  • Experience with coding in Python or JavaScript for automated test cases
  • Knowledge of requirements gathering, system documentation, and exposure to SOWs
  • Experience executing automated scripts using Selenium
  • Knowledge of software QA methodologies, tools and processes
  • Knowledge of RESTful APIs is a HUGE plus
  • Experience working in an Agile/Scrum development process
  • Excellent communication skills, both written and verbal

Why TicketGuardian:

At TicketGuardian, you are part of a high-performance team that focuses on driving innovation, critical solutions and building next-gen technology that will disrupt the live entertainment industry. If you are excited about massive scale, quality, performance, craftsmanship, and want a fair challenge and a leap forward, come join us and create #silicon-harbor in Newport Beach, CA. You’ll also get to enjoy the following sweet perks:

  • Competitive Salary
  • Flexible Hours
  • Full Medical Benefits
  • Life Insurance
  • Continuous Learning Program
  • Cash Bonuses
  • Unlimited PTO
  • Fully-Stocked Kitchen
  • Fun Company Sponsored Events
  • Ping Pong = Life
  • Waterfront office in the heart of Newport Beach
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • React-NativeLibraries
    • DjangoFrameworks
    • Vue.JSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • MondayManagement
    • PipedriveCRM
    • MailChimpEmail
    • SendGridEmail


Our office overlooks the gorgeous Newport Marina and is super close to tons of awesome restaurants. Take a ride down PCH and join us in #siliconharbor

An Insider's view of Protecht

What’s the vibe like in the office?

The TG office is buzzing with the good energy of super brains with super great personalities! Show up ready to "own today" and be ready to laugh your way through the challenges towards a common goal of disrupting the InsurTech industry. How can the vibe NOT be awesome with the Newport Beach marina as your office view?


Executive Assistant

What's the biggest problem your team is solving?

TicketGuardian is helping platforms and organizers provide more value to the fan in all of us and in the process, improve the checkout flow so that fans and attendees can avoid financial pitfalls. We build technology that powers choice and convenience and we work with both platforms and organizers to provide a better in-and-post-purchase experience


SVP, Partnerships - Music Venues & Artists

How does the company support your career growth?

TicketGuardian deeply believes in personal and career growth. We are always on the hunt for bleeding edge technology. Through our Continuous Learning Program, our engineers are actively engaged in tech conferences, workshops, and online training programs. We believe through empowering each individual, we yield the best ideas and the greatest team!


Head of Technology

What unique initiatives do you have that encourage innovation?

Our goal is to disrupt industries. Successful, scalable, and repeatable disruption can only come from the minds of a truly diverse team working without the historical limitations of “how it is”, or “what is supposed to be”. We have built our company to take chances, think out of the box, and celebrate fresh ideas. Come join us.



What kinds of technical challenges do you and your team face?

A unique challenge that our team continually faces, is the ability to have our embeddable widgets work across browsers that are constantly evolving. In order to create predictability in a not so predictable environment, we take error reporting and testing very seriously. This goes as far as supporting browser iterations that were released in 2012.


Director of Software Engineering

What are Protecht Perks + Benefits

Protecht Benefits Overview

TicketGuardian knows that happy employees are the best employees. Thats why we cover 100% of the costs for each of our employees Medical, Dental, and Vision plans. We also have flexible hours, standing desks for everyone, unlimited PTO, fully stocked kitchen, and lots of opportunities for professional development.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Show us those pearly whites! TicketGuardian offers a 100% employer sponsored dental plan for our employees.
Vision Benefits
We want you to have a clear vision of your future, so we offer employees a 100% employer sponsored vision plan.
Health Insurance Benefits
Health = Happiness. We have a 100% employer sponsored medical plan for all of our employees!
Life Insurance
Rest easy, TicketGuardian offers life insurance to all employees!
Wellness Programs
Child Care & Parental Leave Benefits
Flexible Work Schedule
Flex schedules for your busy life.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Take a break when you need it! Let us know when you need time off and breathe easy, you never have to accrue PTO.
Generous PTO
Paid Volunteer Time
Giving back is important - we will support philanthropy and volunteer days!
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
You can't work by the beach without a solid pair of flip flops.
Company Outings
Company celebrations, events, and paid uber rides so you can (responsibly) let loose.
Game Room
Ping pong = life
Stocked Kitchen
Plenty of snacks so that you can fuel up throughout the day.
Some Meals Provided
Catered lunches for meetings and cakes for birthdays!
Happy Hours
Have one on us in our waterfront office!
Parking permits for everyone!
Relocation Assistance
Relocation packages if you're at the wrong place at the right time.
Professional Development Benefits
Job Training & Conferences
Our continuous learning program allows you to tell us what you need to be successful in your role here!
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