Job Summary

The Prinicpal Site Reliability Engineer will provide technical leadership to the SRE team. This role will provide coaching, mentorship, and training as well as shaping the technical road map and standards for iHerb’s site reliability efforts. This role will work closely with other Lead Developers in the organization to ensure proper support and alignment is in place to monitor, observe and troubleshoot production applications and infrastructure across our technology landscape.

Job Expectations:

• 10+ years combined experience as a Software Engineer and DevOps Engineer

• Demonstrated experience leading automating infrastructure/application systems deployment and configuration

• 5+ years supporting production in distributed systems environment

• Expert with AWS services

• Experience leading large initiatives with the ability to course correct as needed

• Experience working with teams, providing mentorship and guidance to improve overall reliability of the ecosystem

• Ability to consistently evaluate current technical approaches to continue to be industry best-of-class

Knowledge, Skills and Abilities:

• AWS

• Linux

• Infrastructure/cloud automation tooling (e.g. CloudFormation, Terraform, Packer)

• Service Mesh/Discovery Tooling (e.g. Consul, Envoy, Istio, etcd)

• Continuous Integration (e.g. Spinnaker)

• Containers and Container Management (Docker, Kubernetes)

• Configuration and Security Management (e.g. Puppet, Chef, Ansible, Salt, Vault, KMS)

• Networking protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)

• Demonstrated experience leading/contributing significantly to an open-source infrastructure/application platform initiative a big plus (e.g. Kubernetes/Istio/etc. upstream commits)

• Technical Certifications are a plus

Experience Requirements:

Generally, requires a minimum of seven (7) to ten (10) plus years of experience as a Software Engineer, DevOps Engineer and/or Systems Engineer

Education Requirements:

Bachelor’s Degree in Information Technology/Computer Science or a related field preferred and/or equivalent years of experience

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