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We are Supernatural! Recognized by TIME as one of the Best Inventions of 2020, Fast Company’s Best App, and covered in the New York Times! Supernatural is a next-generation fitness experience in VR (virtual reality) with real coaches, stunning natural environments, music from major record labels, and new workouts released every day. Available now on Oculus Quest and Quest 2.  

Developed by a team of passionate world-class experience designers, choreographers, game developers, trainers, and physical fitness experts, Supernatural is a dynamic, immersive experience that is always adapting to your needs, personalized for you - available on-demand in your home.

The impact you'll make: 

Supernatural is looking for a Manual QA Tester with a passion for immersive experiences. You enjoy finding technical bugs on your free time and want to join a team where you can find solutions. You will be testing Supernatural's experiences across all major headsets and devices, including Oculus Rift, Samsung Gear VR, HTC Vive, Sony Playstation VR, Google Daydream, Android phones and iOS devices.

What you'll do:

  • Test and debug pre-released software for defects
  • Provide clear and detailed written reports of bugs and report steps to the development team
  • Perform smoke testing, regression testing, verifying claimed bug fixes
  • Perform testing from scripted test cases
  • Install, setup and maintain VR hardware and equipment including the HTC Vive, Oculus Rift and PlayStation VR systems
  • Follows instructions and accomplishes tasks as directed by the QA Lead or Project Manager
  • Promptly bring serious defects to the attention of the QA Lead/Project Manager

What you’ll need to be successful:

  • 2+ years of game/app testing experience on current consoles, PC, Android, and/or iOS
  • Experience with bug tracking software
  • Excellent verbal and written communication skills
  • Excellent attention to detail, with an ability to multitask and meet deadlines
  • Ability to work in both a team environment and independently
  • A strong understanding of the software test cycle process
  • Familiarity with testing in an Agile Development environment
  • Aptitude to learn quickly and effectively
  • Flexibility to work overtime if needed
  • High School diploma or equivalent

Bonus Points for:

  • Scripting or coding knowledge
  • Unity knowledge 
  • At least one shipped game or app on console/PC/mobile
  • Experience creating/updating Test Cases and/or Test Plans
  • Experience in TestRail or equivalent is a plus
  • Experience installing, setting up, using, and troubleshooting VR hardware and equipment like the HTC Vive, Oculus Rift and/or PlayStation VR systems.
  • A passion for VR/AR industry

This position requires employees to be local, in Los Angeles. 

At Supernatural, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Supernatural is committed to bringing together individuals from all different backgrounds and perspectives, however applicants from agencies as well as corporation to corporation work will not be considered at this time.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Located in beautiful downtown Culver City. Conveniently located steps from the city's top restaurants and public transportation.

An Insider's view of Supernatural

What are some social events your company does?

One of my most memorable evenings during the pandemic was attending our monthly all-hands meeting in the virtual world. Despite being isolated, we used our virtual reality headsets to attend a party together in an imaginary digital venue, all dressed as unique “avatars” of our own creation. The experience was surreal and I’ll never forget it.

Leila

Senior Software Engineer

What's the biggest problem your team is solving?

We have an incredible product that is changing peoples’ lives, but is impossible to understand without trying it. Bottling up all that magic into marketing material that captures peoples’ hearts and ignites their imagination is the juiciest, most fun, and most difficult challenge, and we’re excitedly working on ways to bridge the gap every day.

Jonny

Head of Product Marketing

What does career growth look like on your team?

Helping my team grow in their careers is foundational to the success of our company. As the amount of back-end/server work increases in support of a growing product in Supernatural, so has the team size and the complexity of internal tools in number and scale. Leaders arise out of necessity, and we see promotions from within as normal.

Kuangwei

Director of Engineering

How do your team's ideas influence the company's direction?

The People team is the heart of the company & all of their decisions influence the future of the organization from policy creation to hiring decisions. They are encouraged to push boundaries creatively through collaboration, constant learning & iterations, & adapting to new ways of doing things recognizing employee happiness is the ultimate goal.

Lynnette

VP of People Operations

What’s the vibe like in the office?

The vibe in the office is casual, collaborative, and open. Walking around, you’ll always see some people in VR headsets, either doing work or testing a workout. There’s always someone in the kitchen grabbing a snack or drink (the on-tap cold brew is my personal favorite) and having a casual chat, often with someone in another department.

Lilly

Director of Product Management

What are Supernatural Perks + Benefits

Supernatural Benefits Overview

• Variety of company-sponsored healthcare plans
• Tenure tiered vacation program
• 401(k) retirement plan through Vanguard
• Twice a week catered Lunches
• Monthly company and team activities
• Access to the latest VR/AR products

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
At Supernatural, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, col
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Supernatural's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,750 annually.
Disability Insurance
Supernatural's Long Term Disability (LTD) Insurance Sprovides you with up to 60% of your income in case you cannot work for an extended period of time because of a qualifying injury or illness.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Supernatural covers 100% cost coverage* for employees and 60% cost coverage* for dependents * up to a funding cap. Dependents, spouse, children under 26, domestic partner.
Life Insurance
Supernatural offers Life Insurance and Accidental Death & Dismemberment Insurance of $50k.
Retirement & Stock Options Benefits
401(K)
Supernatural's 401(k) retirement plan is provided through Vanguard.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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