Lead Salesforce Developer

| Greater LA Area

Overview

When was the last time you were satisfied with a support call to a business? When was the last time a member or a sales team sat back and listened to your needs? At ringDNA we provide customers including Hewlett Packard Enterprise, Twilio, Amazon, Lyft and many more the conversational tools to engage with their prospects and customers to not only increase revenue but also brand recognition and satisfaction. We’re revolutionizing how companies sell products by developing an end-to-end engagement platform that salespeople love. RingDNA gives a new meaning to the phrase “you’re only as good as your tools,” ensuring that customer usage data and feedback is at the beating heart of all our product development. The result is a set of powerful productivity and engagement tools that result in nearly 100% user adoption. 


As a Lead Salesforce Developer at ringDNA, you’ll lead the development of high-quality products built natively on the Salesforce platform.


What You’ll Do: 

  • Take ownership of features across the entire development lifecycle
  • Apply Salesforce best practices for writing scalable, secure, testable, deployable code
  • Stay current on developments in the Salesforce platform ecosystem
  • Write clean, simple, secure, maintainable code for our product lines
  • Refactor code as features evolve to increase clarity
  • Lead and mentors remote/offshore developers as necessary
  • Participate in customer escalations and maintenance coding tasks
  • Balance delivery speed and quality issues with wisdom
  • Drive product and process improvements to reduce support costs
  • Contribute pull request reviews and responds to feedback
  • Author technical documentation as needed to share knowledge on complex areas
  • Use JIRA to communicate and coordinate progress


Who You Are: 

  • 5+ years working as a Salesforce Developer, preferably at an ISV or a consultancy specializing in ISVs
  • BS or MS in computer science, electrical engineering or similar field OR equivalent industry experience
  • Demonstrated ability to lead and build solutions on the Salesforce platform and work cross-functionally in a highly collaborative environment
  • Deep experience with Apex, Visualforce, Triggers, Batch Processing, Workflow, Lightning Components
  • Working knowledge of Sales and Marketing Clouds, Reports and Dashboards
  • High comfort level with Salesforce ISV concerns (Packages, AppExchange reviews)
  • Strong analytical problem solving and debugging skills
  • Solid spoken and written communication skills
  • Experience working with offshore/remote teams preferred 


Who We Are 

RingDNA is the leading end-to-end sales engagement platform that combines enterprise-grade telephony with conversation intelligence. RingDNA helps teams engage with prospects and customers in the right way, at the right time, with the right context. Sales, support, and customer success teams use ringDNA to dramatically increase productivity, engage in smarter conversations, gain predictive insights, and coach reps to success faster than ever before. 


RingDNA was named to the “Hot 100” best privately held software companies by JMP Securities. The company was also named “One of The Best Privately Owned Companies in America” by Entrepreneur magazine. We are proudly backed by Goldman Sachs who lead our Series B round in 2018.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • PlayFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • GainsightPXAnalytics
    • AmplifyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • ZeplinManagement

Location

Located in the heart of Sherman Oaks, ringDNA’s modern office provides easy access to great food and fun activities right outside our front door.

An Insider's view of ringDNA

How would you describe the company’s work-life balance?

One of the most enjoyable things about ringDNA is the work/life balance which is supported by my manager and leadership. In my time here, I’ve found no pressure to work long hours/weekends but found genuine empathy and care among colleagues and management. This has been crucial in my transition to a new industry within a fast-growing startup.

Chelsea

Customer Success Manager

How do you collaborate with other teams in the company?

As an engineer on the platform team, it’s vital I know what teams are doing and what’s important to them. I listen to support stand-ups for customer updates and talk regularly to sales/marketing to see what is driving the needle or creating roadblocks. Being proactive helps ensure everyone feels comfortable coming to me with questions or issues.

Tracy

Software Engineer

What makes someone successful on your team?

Grit. Put in the work necessary for the desired outcome. Transparency. Be ok with it and embrace it. We track every activity and outcome, and everyone knows what’s working and what isn’t. Coach-ability. The good and bad being available allows us all to improve. Finally, collaboration. There are no silos for teams. We work hard together to win.

John

Enterprise Account Executive

What are ringDNA Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
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