Director, IT & Enterprise Systems

Sorry, this job was removed at 02:50 p.m. (PST) on Wednesday, Aug 21, 2024
Los Angeles, CA
230K-270K Annually
eCommerce • Fashion • Mobile • Sports
Buy, Sell & Go Live
The Role

Whatnot
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values , and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.
We're innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.
And, we're growing. Whatnot has been one of the fastest growing marketplaces and we're hiring forward-thinking problem solvers across all functional areas.
Role
As our Director of Enterprise Applications & IT, you will lead the design, development, implementation, and management of our enterprise-wide applications and systems. You will play a pivotal role in driving operational efficiency, enhancing user experience, and enabling scalable growth across all facets of our organization. This role requires a blend of technical expertise, strategic vision, and leadership skills to align technology initiatives with business objectives and drive impactful outcomes. In addition, you will:

  • Develop and execute a comprehensive strategy for enterprise applications that aligns with the company's overall goals and objectives. Provide visionary leadership and guidance to cross-functional teams to drive innovation and continuous improvement.
  • Work cross-functionally to partner on and/or oversee the development, customization, and integration of enterprise applications, including GL, ERP, CRM, HRIS, and other business-critical systems. Ensure seamless interoperability and data flow across platforms to optimize business processes and enable data-driven decision-making.
  • Define and maintain the enterprise application architecture, ensuring scalability, reliability, and security. Evaluate emerging technologies and trends to identify opportunities for modernization and enhancement of our application ecosystem.
  • Collaborate with external vendors, consultants, and partners to evaluate, select, and implement enterprise software solutions. Manage vendor relationships, contracts, and service level agreements to ensure quality delivery and value for the organization.
  • Establish governance frameworks, policies, and procedures for the deployment and usage of enterprise applications. Ensure compliance with regulatory requirements, data privacy standards, and industry best practices.
  • Champion a user-centric approach to application design and usability. Partner with business stakeholders to understand their requirements and preferences, driving adoption and maximizing the value of enterprise applications.
  • Build and mentor a high-performing team of IT staff and development team members. Foster a culture of collaboration, innovation, and accountability to drive success in the enterprise applications function.
  • Execute in an intense, fast-paced, and highly iterative environment.


Team members in this role are required to be within commuting distance of our San Francisco, New York or Los Angeles hubs.
You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

  • As our Director of IT & Enterprise Systems, you should have at least 10+ years of experience in enterprise applications management, with 8+ years in leadership roles, plus:
  • Deep expertise in enterprise software systems such as ERP (e.g., NetSuite) and CRM (e.g., Salesforce)
  • Strong understanding of application architecture, integration patterns, and cloud technologies (e.g., AWS, Azure, Google Cloud Platform).
  • Strong understanding of User Experience discipline and User Interface development.
  • Experience in leading large-scale application implementations, upgrades, and migrations across complex organizational environments.
  • Excellent leadership, communication, and stakeholder management skills, with the ability to influence and collaborate effectively at all levels of the organization.
  • Proven ability to drive strategic initiatives, deliver results, and navigate challenges in a fast-paced, dynamic environment.
  • This position requires exceptional communication and technical design skills to drive innovation. Architectural leadership is necessary to ensure that applications are integrated with stated principles and standards.


Compensation
For Full-Time (Salary) US-based applicants: $260,000/year to $295,000/year + benefits + equity
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
Benefits

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • $1,000 home office setup allowance
    • $150 monthly allowance for cell phone and internet
  • Care benefits
    • $450 monthly allowance on food
    • $500 monthly allowance for wellness
    • $5,000 annual allowance towards Childcare
    • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.


EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

What the Team is Saying

Mimi
Lydia
Adam Clemmitt
Laura
The Company
500 Employees
Remote Workplace
Year Founded: 2019

What We Do

We aim to enable anyone to turn their passion into a business & bring people together through commerce. We're a diverse team of technologists, designers, nerds, and creative problem solvers seeking to make a positive community driven marketplace.

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Whatnot Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
US

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