UX/UI Designer (Fan Experience)

| Greater LA Area
About Rival
Rival is on a mission to transform the $200B live events industry by empowering fans, teams and artists with a modern, authentic and trustworthy commerce experience. Live event ticketing is an industry that hasn’t been meaningfully disrupted in 30 years. It’s fragmented, reliant on legacy systems, susceptible to fraud and lacking in basic security. To build a universal platform, Rival is tackling unique set of problems and we're looking for fearless problems solvers to help us achieve our mission and inspire the fan in everyone.
The Opportunity
At Rival we believe we can inspire the fan in everyone through design. As a UX/UI Designer on our Fan Experience team, you will be responsible for designing the current and future of ticketing and event day experiences. You’ll be part of a small team that is working on a ticket purchase experience that rewards real fans, not bots. We’re reshaping the game day experience that will bring to life the excitement of the actual game while alleviating game day nuisances. You will be expected to contribute to all aspects of design and execution, including pitching your ideas, designing the feature (visual design, interaction design, and prototyping), and partnering with engineering to implement your vision. Launch is just the beginning, as you’ll optimize the customer purchase flows to improve conversions across the board.

Responsibilities

  • Design and prototype breathtaking experiences for fans of concerts and major sporting events
  • Drive new projects, from concept to launch
  • Contribute to all stages of the design process from user research to wireframes and shipping the product
  • Work closely with Product Managers and Engineers to ensure the final product is of the highest quality
  • User test and validate designs
  • Follow user metrics and tirelessly optimize key flows
  • Communicate design goals and specifications to the engineers
  • Regularly give and receive feedback on design iterations
  • Be a champion for the user

Requirements

  • 5+ years experience designing and shipping mobile applications
  • Track record of building and optimizing world-class commerce or consumer experiences
  • Ability to prototype interactive mobile experiences
  • Strong visual design skills and passion for interaction design
  • Strong interpersonal and leadership skills
  • Proficiency in Figma, Sketch, Adobe XD, or other design tools
  • Ability to think at a high level about product strategy
  • Excellent communication and presentation skills. You’ll be expected to clearly communicate design strategy to executives, the rest of the team, and to engineers
  • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment

Preferred Qualifications

  • Prior experience in commerce and marketplace consumer products, and optimizing conversion funnels
  • Online to offline user centered design
  • Communicates interactions through software such as Principle, Framer, or After Effects

Our Team
We are a team of passionate and talented engineers, product managers, designers and operators who have come together to build something the right way from the ground up.
You’re one of us if you:
- Eat complexity for breakfast
- Get inspired by iconic consumer experiences that your friends and family care about
- Intellectually curious and quietly confident; we have big brains, not big egos
- Have a voracious appetite for learning, growing and pushing yourself to the next level
- Inclusive, collaborative and team-first contributor
- Lead with an open heart and mind, and generate joy for others around you
Life @ Rival
Rival respects your whole life. Whether you’ve got kids or you’re a dog parent or you direct musicals (yes we do all that), we know there’s more to you than work. Here are some of the ways we support our squad:
- Medical, Dental & Vision benefits with generous employer contribution
- 401k
- Dog-friendly office in sunny Playa Vista
- Fully subsidized lunch and dinner
- Friendly and focused work environment
#FortifyOurSquad
Rival is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and dimensional work environment.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Playa Vista, CA 90094

An Insider's view of Rival

What’s the vibe like in the office?

Our office is laid-back, collaborative, and fun. We're passionate about live events, so we always have concerts or classic sports games playing in the background while we work. We welcome real-time feedback and open communication, so you can always find the team meeting outside on our deck or walking to grab coffee in our Playa Vista neighborhood.

Melissa

Team Operations Manager

How do you collaborate with other teams in the company?

While there is a strong sense of ownership, no one is possessive and everyone is willing to help you when you hit a speed bump or need guidance along the way. There is a real sense of respect across the team from executives down to the most junior employee.

Alex

Senior QA Engineer

What are some things you learned at the company?

Rival has taught me a ton about business strategy. As an academically-minded engineer, I've always seen business as a place to apply new ideas. But our executive team’s candor has given me a new level of understanding. The context adds a layer of meaning to my work, and it helps me make better technical decisions.

Chad

Staff Engineer

What is your vision for the company?

To bring the magic of tech to the most iconic consumer experiences on the planet - sports and music - and be an agent of change for an industry that badly needs it. Fandom and passion for what we do is in our blood. I want Rival to be a place that lets our people thrive, do their best work and transform the world around them.

Ann

COO

What's something quirky about your company?

We have every flavor of La Croix stocked in the fridge daily and our snack game is ‘100’. Also, we name our development environments after our dog friends, who often roam the office and brighten everyone’s day!

Cait

Product Manager

What are Rival Perks + Benefits

Rival Benefits Overview

Rival respects your whole life. Whether you’ve got kids or you’re a dog parent or you direct musicals (yes we do all that), we know there’s more to you than work. Here are some of the ways we support our squad:

* Medical, Dental & Vision benefits with generous employer contribution
* 401k
* Dog-friendly office in sunny Playa Vista
* Fully subsidized lunch and dinner
* Flexible PTO
* Friendly and focused work environment

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers 85% of expenses.
Vision Benefits
The vision benefits plan covers 85% for annual eye exams with $30 for glasses and contact lenses.
Health Insurance Benefits
Rival's health insurance policy covers up to 85% of premiums for employees and their dependents
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Rival provides employees with a flexible work schedule that includes flexible start times.
Remote Work Program
Family Medical Leave
Employees are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
We live for LIVE and try to catch a game or concert together at least once a quarter
Free Daily Meals
Stocked Kitchen
Happy Hours
Happy hours are hosted regularly
Parking
We offer employees Free on-site garage parking.
Pet Friendly
We love our office pets!
Relocation Assistance
Our relocation assistance plan offers a maximum reimbursement of $15,000.
Professional Development Benefits
Promote from within
Customized development tracks
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