UX Designer at iHerb

| Orange County
Sorry, this job was removed at 2:34 p.m. (PST) on Monday, November 11, 2019
Find out who's hiring in Los Angeles.
See all Design + UX jobs in Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Our Story, Our Vision
Since 1996, iHerb has continued its mission, built on providing a wide selection of health and wellness products to individuals around the globe at a reasonable cost. iHerb remains vigilant in its pursuit to ensure it maintains an expansive selection of over 30,000 online products to its customers. We are continuously innovating and expanding, committed to bringing the best in healthy products around the world. Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products.
View our LinkedIn!
View our Careers Video!
Job Summary:
As part of the design team, you are empowered and encouraged to be the customer advocate. Your work will play a vital role in supporting a global brand and bring innovative ideas to the table. This position requires excellent attention to detail, qualitative and quantitative research, and ability to manage multiple stakeholders to deliver results. Your designs & solutions will have a direct impact to the success of the company moving forward into the future.
A successful candidate for this position is a highly motivated UX hybrid with working knowledge of e-commerce / online shopping platforms. Through a combination of drive, data & creativity aligned with company-wide business goals this individual will design and develop solutions that provide customers with the best possible shopping experience.

Job Expectations:
  • Designing solutions for an international e-commerce platform.
  • Partner with multiple stakeholders to accomplish business goals & objectives
  • Utilizing customer data and insights to drive innovation
  • Access data to design and refine intuitive and highly functional flows across all platforms
  • Clearly presenting and communicating the creative vision and business thinking behind concepts in a coherent and inspiring manner. Be a user experience evangelist.
  • Align how our design strategy impacts our customers & business goals.
  • Be able to collaborate with a team in order to accomplish business goals.
  • Reference industry best practices and trends, but not be afraid to be disruptive.
  • Meet and exceed in the delivery of key project goals.
  • Build and maintain positive relationships with business partners and other technology teams.

Knowledge, Skills and Abilities:
  • Strong understanding of how to use data to interpret & measure outcomes.
  • Deep knowledge of web and mobile design techniques.
  • Deep knowledge and experience of user and market research.
  • Balance needs for efficiency and speed.
  • An online portfolio demonstrating your abilities.
  • Excellent communication and presentation skills required.
  • Exceptional customer service orientation and collaboration skills.
  • Significant technical expertise, business sense and partnership with multiple departments.
  • Proficient at gathering both internal and external data and turn it into decision making tools.
  • Ability to work in a fast paced startup environment that runs in an agile manner.

Experience and Education:
  • You have 1-3+ years of experience designing consumer-facing products for web and mobile.
  • 1-3 years designing user experiences and interaction design for web & mobile applications.
  • Experience in e-commerce preferred.
  • International experience a plus.
  • Working knowledge of web/mobile technologies a plus.
  • Experience conducting moderated/unmoderated user testing, ux research a plus.
  • Bachelor’s Degree in HCI, Design, or Information Science, or comparable working experience.

#LI-MM1
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • IterableCRM
    • IterableEmail
    • Google AnalyticsLead Gen
    • Google Data StudioLead Gen
    • TableauLead Gen

Location

Pasadena is known for its charm, sophistication and the best night life this side of LA! Tech is in Irvine, one of America's best places to live!

An Insider's view of iHerb

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”

Chris

Software Development Engineer I (SCS)

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”

Alina

Senior Software Development Engineer (SCS)

What makes someone successful on your team?

"A top performer on my team is really exceptional at a few things above and beyond the skills to do their work. Building relationships, adapting to the environment as it changes, and acting with urgency are these key abilities that enable them to achieve rapid growth in their career at iHerb."

Sara

Product Manager

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”

Al

Director of Software Development & Platform (SCS)

What makes someone successful on your team?

"Collaboration, feedback and creative freedom contribute to our team's success. Collaborating and receiving feedback ensures the content of our projects is accurate and effective. We are also given the freedom to approach our projects however we see fit — this flexibility allows us to create learning materials that are engaging and interesting."

Nina

Curriculum Developer

What are iHerb Perks + Benefits

iHerb Benefits Overview

Perks include snack and beverage stations, on-site gym, video arcade room, sand volleyball court, team happy hour and networking events and more. iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing up to 80% of the monthly costs associated.

Culture
Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb offers both short and long term disability coverage for its Team Members.
Dental Benefits
iHerb contributes 75% of the monthly costs associated with Cigna DHMO or Cigna DPPO dental plans.
Vision Benefits
Health Insurance Benefits
iHerb contributes up to 80% of the monthly costs associated with Blue Shield's HMO, HMO+, PPO and HDHP health plans.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 Life/AD&D policy. In addition, Team Members have the option to elect additional Life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
iHerb's team fitness initiatives include in-office yoga and in-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
iHerb invites employees and their family members to attend a local minor league baseball game every summer.
Vacation & Time Off Benefits
Generous PTO
iHerb employees receive up to 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
iHerb hosts company outings throughout the year (varies by location).
Game Room
Our game room includes Ping Pong, Foosball and Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
iHerb offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
More Jobs at iHerb13 open jobs
All Jobs
Finance
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Developer
new
Orange County
Marketing
new
Pasadena
Developer
new
Orange County
Developer
new
Orange County
Developer
new
Orange County
Marketing
new
Pasadena
Finance
new
Orange County
Project Mgmt
new
Orange County
Operations
new
Pasadena
Developer
new
Orange County
Finance
new
Pasadena
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView iHerb's full profileSee more iHerb jobs