User Researcher — TikTok at TikTok

| Greater LA Area
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Responsibilities

1. Identify product opportunities, validate product ideas and collect user feedback by designing and conducting research in both quantitative and qualitative ways 2. Partner with design, product, and marketing colleagues to understand business needs and design appropriate research studies to generate focused insights 3. Design and conduct user research studies, including surveys, in-depth interviews, field studies, focus groups, and concept/prototype testing 4. Analyze findings, process research materials, and define a documentation process 5. Present research findings and strong recommendations to key stakeholders in both US and China

Qualifications

1. 1+ years experience in conducting UX research 2. Deep understanding of research methods, both qualitative and quantitative 3. Experience collaborating with Product Designers, Engineering, Data Teams, and key stakeholders 4. A passion for observing behavior and synthesizing insights into product design 5. Ability to quickly tailor and design effective, appropriate research approaches within constraints. 6. Familiarity with quantitative methods preferred. 7. Ability to create compelling presentations and confidently convey insights through storytelling. 8. Experience working on a global product 9. Strong interest in social app products, user and influencer behavior, and associated trends 10. Experience working with international partners at different time zones 11. Experience working in a fast-paced startup environment

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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