UI / UX Designer, Growth (LA) at Route

| Santa Monica
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Route is a one-click premium shopping experience for online ordering, and the only way to view all of your online orders, from any merchant, in one place. Online shoppers can insure and visually track everything they order online in one centralized app. E-commerce merchants from boutique brands to household names can add Route to their website empowering one-click solutions for their customers for shipping insurance, visual package tracking, and one-click claim handling. With offices in both Silicon Slopes, Utah (HQ) and Santa Monica, California, Route embodies a creative lifestyle partnered with innovative tech to build a one of a kind global brand.

About the Role

As the UI / UX Designer for the Growth team, you will be involved in every aspect of the existing consumer experience, rapidly designing and prototyping new features and ideas to drive exponential growth. You’ll work closely with our Product, Design, and Engineering teams to deliver high quality and thoughtful experiences to our customers. You will use your growth mindset and your full range of skills to contribute in all aspects of design and execution, including pitching your ideas, designing new features (visual design, interaction design, and prototyping). 

Responsibilities
    • Integrate your design process from end-to-end. From research and brainstorming to creating user flows, prototypes, final designs, and shipped code. 
    • Understand our users and help build the vision for how to improve their experience across all devices, while balancing technology, brand, and business goals.
    • Apply business objectives into concepts creating flows, wireframes, and mockups of intuitive user experiences
    • Maintain and contribute to our design system to ensure an efficient design and development process and one coherent experience.
    • Be a champion for quality and the guardian of the details. Help your team understand and appreciate the impact of good design and what it takes to make it happen.
    • Design, implement and analyze A/B tests to optimize the user experience and drive key performance metrics
    • Translate mockups into reusable components within a Figma design system
    • Demonstrate proficiency communicating throughout the design process from formulating high-level strategy to executing pixel-perfect mockups
Who You Are
    • Growth mindset. You have the ability to approach product and UX with growth as the key objective.
    • You have a test-first mentality, constantly ensuring that your designs, messaging, and touch-points are refined and unique. 
    • A versatile player. You add value at ground zero and 30,000 feet. You are as comfortable executing a strategic vision through testing and surfacing key opportunities. 
    • Communicator. You understand the power of storytelling, and can sift through the narratives and elements to uncover the story within. 
    • Gritty.  You understand that your experience is valuable and can blend intuition with data to guide key decisions. 
What You Need
    • A portfolio showcasing your mobile or interactive design skills and completed work
    • 2+ years experience designing and shipping mobile applications
    • Proven Experience in Sketch, Figma, Photoshop, Illustrator, or other design or prototyping tools
    • Solid understanding of user-centered design and UX principles
    • Ability to receive constructive criticism to ultimately improve the end result
    • Willingness to take initiative and ownership of tasks and deliverables
    • Experience with front end web technologies like HTML, CSS, or Javascript is a bonus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • React.jsFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Artsy turned tech neighborhood. Grab a perfect mid day coffee at bigboybobs or your favorite food truck lunch, all within walking distance.

An Insider's view of Route

What projects are you most excited about?

We have so many exciting projects going on. One of them is merchant branded content. This feature allows a merchant to promote their brand and products to their customers when they track their package delivery status. Meanwhile, it’s a great opportunity for consumers to engage with the brands and explore more products. It’s a win-win solution.

Shawn

Senior Product Manager

How has your career grown since starting at the company?

Working at Route has been a game-changer for my career. Having the opportunity to work with so many talented engineers pushes me to do my best every single day. I'm always learning something new from our team. Route promotes an incredible culture of radical condor, creating an environment where you know you can give and receive proper feedback.

Rafael

Lead Software Engineer

How do you make yourself accessible to the rest of the team?

"I strive to enable the success of everyone on my team by providing a well defined engineering philosophy and fostering a culture that is built around low-ego, transparency, collaboration, and continuous improvement. My door is always open and I find the most rewarding part of my job to be helping others."

Ryan

CTO

What makes someone successful on your team?

For my team, the ability to quickly adapt, pivot & get creative, especially in the current covid climate, is key. The event & experiential marketing industries are changing more rapidly than ever so being able to keep a finger on the pulse of those changes, make shifts, think outside of the box is what makes our team successful (and badass!).

Kristin

Experiential Marketing Manager

What are Route Perks + Benefits

Route Benefits Overview

Route offers an array of benefits including generous salaries, stock options, 100% healthcare coverage, and an unlimited PTO policy.

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Route has an active culture committee that manages celebrations, programs and resource groups for all employees to have a deeper sense of belonging, support, growth and development.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $7100 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office fitness classes.
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Route proudly offers unlimited PTO to all full-time employees.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

This is only the beginning of what we are looking to create here at Route. We embrace a unique office environment that strives to celebrate the little things on a daily basis, offers opportunities to stretch our skillsets and fuller invest in exploration and self discovery. Experiential benefits are on the very near horizon!

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