Temporary, Design (Product/UX) at Zest AI

| Greater LA Area
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At ZestFinance, we’re changing the way finance works, from how people borrow money to the way that credit decisions are made. Our ZAML platform is used by some of the world's largest companies to transform their credit businesses. We are looking for a Director, Design (Product/UX) to help us with our next phase of growth and to champion the creative cohesion of the Zest brand across product and customer lifecycles. 
You have an attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into a story that resonates with our target customers through compelling forms of design. You are confident enough to share and sell your ideas, and perceptive enough to know when to encourage others to share theirs, with a passion for collaboration and mentorship. You thrive on combining analytical, data-driven analyses and decision-making with intuitive, emotional, inspiring design, providing holistic vision with an eye on business results. You are driven to make an awesome first impression and every impression thereafter a great one. You are eager to dive into a complex space and shape the way people see and hear our brand and product through design that attracts, inspires, and engages.

In this role you will:

  • Become the master of the Zest brand by developing our brand architecture and design language, establishing and promoting design guidelines, brand standards, style guides, templates, and more
  • Present and justify design rationale and key milestone deliverables to peers and stakeholders to infuse the Zest spirit, brand, and visual design language into design, product, and marketing teams for a shared design thinking methodology and culture
  • Define team processes that focus on end-to-end support of Zest’s marketing efforts, through research, strategy, execution, launch and beyond
  • Work closely with our partners in Marketing, Sales, Product, People Ops, and beyond to define and align our creative work with company-wide business initiatives
  • Maintain customer archetypes and user personas to ensure Zest teams understand the needs of our customers and their users
  • Evolve the Zest Brand by extending it to include a product, visual, interaction, and story centered design language and vision, identifying UX best practices
  • Champion a user-centered design process that focuses on the needs of the customer, overseeing and creating custom designs for the website and other digital products and designing visual interfaces, wireframes, user flows, and seamless interactions
  • Develop our team, helping them to build their design, presentation, and feedback skills. Provide creative direction and feedback based on process, craft, communication, and stakeholder management

We are looking for:

  • MFA, BFA, or BS in Interactive Design, Graphic Design, or equivalent experience
  • 7+ years of combined experience in mobile, product, graphic, interaction, or information design
  • Deep experience with all major platforms including desktop web, mobile web, iOS, Android, and others 
  • Extensive knowledge of screen layouts, UI flows, information design, typography, color, composition, production art, and various platform specs
  • Proficiency with industry-standard design and prototyping tools including Adobe Creative suite, Sketch and Invision and Digital Asset Management 
  • Must have a strong design foundation and be able to execute any phase of the design process (ex., analysis, UX/UI, concept testing and prototyping, launch and management)
  • Understand how to work collaboratively and navigate complex relationships throughout different parts of the organization with excellent communication, presentation, and interpersonal skills, including the ability to rationalize and defend design decisions
  • Business acumen to connect product design decisions and features to product marketing goals and customer acquisition strategies
  • Professional experience designing enterprise software products and creating a brand architecture, design language, and style guide 
  • This is a temporary role for 3 months duration


About Zest AI:
Here at Zest AI, we’re leveraging the power of machine learning and big data to challenge the traditional method of credit underwriting. Lending institutions apply our product – Zest Automated Machine Learning (ZAML) – to better assess decisions on loan portfolios; which in response increases revenue, reduces risk, and automates highly regulated compliance measures within fin-tech. 
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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • RLanguages
    • FlaskFrameworks
    • TensorFlowFrameworks
    • KerasFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

The Tower at Burbank

An Insider's view of Zest AI

How would you describe the company’s work-life balance?

We're committed to providing value and great work. This commitment is built upon a strong foundation of communication and collaboration, shaped by one’s personal working-style preference. We're able to create a flexible work environment through this understanding and we’ve been able to accomplish great things and enjoy remarkable success to date!

Sean

VP of Data Science

How do you collaborate with other teams in the company?

Some of the best ideas for my team have come from family style lunches with a diverse group of coworkers. Our open office space allows unfettered access to everyone in the company, and when you couple that with reasonable confidence that you’re surely not the smartest person within earshot, cross-functional collaboration at Zest is just status quo.

Jose

VP of Technology

How has your career grown since starting at the company?

Zest provides employees a lot of autonomy to explore areas that pertain to career growth. Decisions are made collectively, based on employees' preferences and company's needs. Since joining within a year, I've been able to play a key role in critical company milestones and progress my career into leadership development.

Jackie

Senior Data Scientist

How do you empower your team to be more creative?

The first step is to create a safe space where we encourage new ideas and give feedback to improve along the way. So I try to encourage transparency and I try to show my team that their input is valued. When people know that they can share their ideas, and that behavior is rewarded and reinforced, they’re more likely to be thoughtful and creative.

Jay

CTO

What are Zest AI Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
ZestFinance’s wellness program provides free yoga classes, an onsite gym, unlimited vacation plan and generous family leave to keep employees happy and healthy.
Onsite Gym
ZestFinance has a state-of-the-art fitness center with cardio equipment, weights, and fitness classes.
Team workouts
Zest employees participate in weekly HIIT, cardio, and strength training group workouts.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Zest’s 401(k) retirement plan matches an employee's contributions up to 4% of their annual base salary.
Company Equity
Zest’s equity plan allows employees to share ownership and achievement in our company.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
ZestFinance offers a completely flexible schedule outside of core hours. Our experienced team can build market-leading systems – without working 15-hour days in the office.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
ZestFinance’s unlimited vacation policy gives employees the flexibility to travel and take time off.
Generous PTO
Paid Volunteer Time
Paid Holidays
ZestFinance offers all employees paid time off to observe all major holidays.
Paid Sick Days
Zest offers unlimited paid sick days.
Perks & Discounts
Casual Dress
ZestFinance’s casual dress code includes jeans, t-shirts and flip-flops every day of the week.
Commuter Benefits
To help reduce their carbon footprint, Zest reimburses employees for their monthly Metro cards.
Company Outings
Each team has quarterly offsite outings like go-kart racing, paint & sip, and museum trips. In addition, we throw company-wide holiday parties.
Free Daily Meals
Zest provides healthy, delicious catered lunches every day from some of LA’s best restaurants.
Game Room
At Zest, we’re all about starting a little friendly competition with video games, ping pong, gigantic jigsaw puzzles and game nights.
Stocked Kitchen
Zest offers a fully stocked kitchen complete with all the snacks and coffee needed to fuel your day.
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Happy Hours
Zest hosts a company-wide happy hour every other week in our in-house bar.
Parking
Zest employees don’t have to worry about parking - we provide free parking in a secure garage.
Pet Friendly
Zest is proud to be a dog friendly office.
Relocation Assistance
Fitness Subsidies
Zest provides onsite gym memberships for those who choose to participate.
Professional Development Benefits
Job Training & Conferences
Zest offers a wide range of programs including management and leadership development, along with an annual budget for attending conferences and tuition reimbursement.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

People – the best part of Zest
Robust healthcare plans, matching 401K and unlimited vacation time
Dog friendly office with lounge areas, video games and board games
On-site gym with fitness classes
Daily catered lunches from LA’s top restaurants and fully stocked kitchen
Company happy hours, social events, outings and much more!

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