Bridg's innovative customer lifecycle management software enables multi-unit retail and restaurant to improve customer return frequency so they can predictably grow sales across their stores. With headquarters in West LA / Santa Monica, we offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

We're a diverse team based in Los Angeles, coming from all walks of life. With successful start-up experience, we embrace processes and technologies that amplify output. Day-to-day we leverage Java, React, micro services, Kafka, AWS, and Postgres to deliver dynamic customer engagement solutions. We're very adaptable and looking for someone who welcomes the opportunity to solve a broad range of problems.

Our Product team is looking for a sharp Sr. Product Designer to improve the experience for our Enterprise clients. This role requires both high level, strategic thinking for the user experience as well as high-fidelity design work in support of a complete solution for our product and engineering teams.

Responsibilities

• Conceptualize, create, and execute designs
• Assist in the development and implementation of unique, creative and innovative concepts and design strategies
• Assist with determining and analyzing project needs based on interactions with clients and team leads
• Generate UX documentation: personas, user journeys, experience flows, and wireframes
• Conduct research both in field and at desk (user behavior, interaction design trends, technology trends)
• Design and develop innovative and appropriate interface and interaction elements
• Develop interactive prototypes
• Use insights, whether gathered from in-depth interviews, focus groups, analytics, and usability testing, or A/B testing to inform deliverables

Desired Skills and Background

• 6+ years of user experience design
• Proficient in design tools such as InVision, UXPin, Axure, Sketch
• Bachelor’s Degree in HCI, Human Factors, Psychology or equivalent work experience
• Possess a desire to grow as a creative
• Possess strong problem solving skills and self-direction
• Ability to conceptualize and ideate
• Ability to communicate design rational, conceptual ideas, both verbally and visually
• Have a strong online portfolio demonstrating design experience
• Usability testing or focus group testing experience
• Excellent verbal and written skills
• Understand user-centered design methodologies and usability principles
• Ability to self motivate, pay attention to detail and manage a deadline-driven workload

About Bridg:Bridg is a marketing software company that provides a CRM solution, email and SMS marketing, insights and analytics, mobile app and loyalty program development for restaurants and retailers. Powered by transaction data, Bridg builds unique 360º customer profiles to understand individualized behavior patterns, providing clients with deep data science used to create wide-reaching, effective personalized marketing campaigns that drive traffic and sales in a measurable way. Our headquarters is located in West LA / Santa Monica, and we offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.