El Segundo, CA

Associate Instructional Designer at GoGuardian

| El Segundo
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Safer Students. Better Learning. At GoGuardian, we work hard to help K-12 educators understand learning and equip them with the tools they need to help their students thrive. From cloud-based filtering and self-harm alerts to teacher/student chat and screen-sharing, GoGuardian’s software helps integrate technology with classroom instruction to improve learning. It's easy to see why GoGuardian was recently named Inc. 500's fastest growing Education company and 5th fastest growing Software company. 
We’re looking for a collaborative and data-driven Associate Instructional Designer who is passionate about education and improving learning experiences for our stakeholders. In this role you’ll create materials in support of learning experiences across GoGuardian which include internal product knowledge and external product adoption. As a key owner of our learning resources, you’ll help create curriculum goals, develop content, facilitate training, and run assessments to determine success metrics.

Key Responsibilities

  • Identify learning needs, ensure alignment and prioritize design plans to achieve goals 
  • Apply tested instructional design theories, practices and methods to develop effective, scalable, and engaging learning experiences for both in-person and e-learning
  • Collaborate with multiple stakeholders and leverage existing materials to develop, update, and test new content
  • Maintain project documentation and leverage tools to optimize learning
  • Facilitate on-site trainings as needed


  • Prior related instructional design and content development experience
  • Teaching, adult learning facilitation, or general training delivery experience
  • Experience developing instructional design strategies for various modalities including online, blended, in-person, etc.
  • Project management experience with proven ability to handle multiple, time-sensitive and competing priorities simultaneously to drive projects to completion
  • Well-versed in adult learning principles and trends, preferably in B2B SaaS space and/or company in high growth cycles

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns, or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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Where we are

2030 E Maple Ave, El Segundo, CA 90245

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

What are GoGuardian Perks + Benefits

Volunteer in local community
GoGuardian participates in local volunteer activities such as AngelHacks Hackathon, Teens Exploring Technology (TXT) and LA Food Bank.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
On-site meditation twice per week
Onsite Gym
Team workouts
Team fitness initiatives include weekly in-office yoga classes
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for all parents
Vacation & Time Off Benefits
Generous PTO
We offer a flexible time off policy for full-time exempt employees. Full-time non-exempt employees accrue 3 weeks of PTO annually. We also offer a paid 2 week end of the year holiday break.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a $1200 learning stipend annually for personal & professional growth

Additional Perks + Benefits

Relax, recharge, and refresh with weekly yoga classes & guided aromatherapy meditation. Whether you're a golfer or a gamer (or both), there's probably a weekly activity with your name on it.

An Insider's view of GoGuardian

What’s the vibe like in the office?

Exciting! We’ve had tremendous growth and have gone through a lot of changes over the last couple of years, but have maintained the supportive, passionate, and energetic foundations that made me join the company in the first place. The vibe is simultaneously feels relaxed and open, and like everywhere you look, people are solving difficult problems


Director, Customer Success

What's the biggest problem your team is solving?

Our vision brings tall challenges; one of which is finding ways to sift through nearly insurmountable amounts of data, finding the important nuggets of information, then surfacing it to the right people. By using a combination of machine learning and cutting-edge data science (really), we're building better products for our users.


Senior Designer

What does career growth look like on your team?

Career growth is something that is talked over, thought through and planned out in open conversation and full collaboration between the team members and the manager of the team. It is clearly defined, from the very first day, as a line connecting your current areas for improvement to when they become areas of excellence.


Data Scientist

What are some things you learned at the company?

Come in with an open mind, and you will find yourself in a breeding ground for self-discovery. By being given a high level of autonomy to do meaningful work, I have learned what it means to be authentic, lean into my fears, find my voice, build trust, and experience the greatest joy that life has to offer—connecting with others!


Software Engineer

GoGuardian Careers In El Segundo

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Data + Analytics
Design + UX
Dev + Engineer
Project Mgmt
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Implementation Specialist

El Segundo
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Guide trialing and active customers through tailored product onboarding and build value of GoGuardian suite. Ramp up proactively and quickly when new technical deployments are launched. Manage onboarding workflow for a high volume of customers undergoing different stages of the sales cycle and experiencing varying levels of need. Contribute feedback to product managers utilizing customer feedback. Cultivate and expand portfolio of user education and best practice digital literature. Deliver virtual and onsite training around product setup and best practices.

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We are looking for an experienced finance professional to help drive and support the company’s rapid growth and provide necessary analytical and strategic thought leadership across the company. This position will work closely with the executive leadership team to establish and review new strategic planning and reporting initiatives and insight into business performance. Proven ability in creating and presenting slides that capture business performance and strategy for senior leaders and board members will be a critical skill set. Success in the role will require a highly collaborative, self-starter comfortable working in a fast pace environment.

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As an Instructional Designer, you’ll be responsible for the creation and maintenance of instructional materials in support of learning experiences across GoGuardian’s customer education program. You will be comfortable navigating ambiguity and evaluating success metrics. We’re looking for a self-motivated, detail-oriented, collaborative, agile, and data-driven individual who is passionate about education and improving learning experiences for our stakeholders.

Delivery Manager, Technical Project Manager

El Segundo
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Work with Product Managers & Executives to prioritize projects across the organization based on company goals and objectives. Create and deliver C-level presentations. Manage delivery of projects through the full lifecycle from design to roll out, marketing, sales and production support. Exhibit a solid understanding of application of Software Development Life Cycle (SDLC) methodology, including requirements definition, UI/UX design, architectural design, stakeholder feedback, development, and deployment. Lead a cross-functional team in a matrixed organization for successful, on-time delivery. Negotiate scope and priorities with key stakeholders.

Business Intelligence Analyst III

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Provide tactical and strategic intelligence to business decision-makers (BDMs) within the company including sales, marketing, product, and people. Work closely with BDMs to understand their business intelligence (BI) requirements and assist in defining KPIs and metrics for each department. Build and manage data analytics products (reports, dashboards, etc.) to monitor business performance and make data-informed decisions. Provide written and verbal summaries, conclusions, and recommendations regarding business performance. Alert decision-makers too changes in business performance, investigate and attempt to explain these changes quantitatively.

UX Design Lead

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The GoGuardian UX Team is a close-knit group of thinkers and tinkerers who believe the best products are made with curiosity, optimism, and deep enthusiasm to craft products that make people’s lives better. We're looking for a Senior UX Designer who balances day-to-day design work with broader strategic planning in partnership with Research, Engineering, and Product Management to produce engaging, consistent, and innovative experiences for GoGuardian products.

Software Engineer - Full Stack

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As a full stack engineer at GoGuardian, you’ll help build, optimize and maintain our infrastructure and applications that support millions of students and educators every day. You will work on production code and build rich feature sets that support the complex problems in education. You’ll be a key member of our engineering team, helping to embody the principles of fluidity, critical thinking, innovation, and collaboration.

Applications Engineering Manager

El Segundo
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Day-to-day, you’ll be keeping engaged with your team (through 1:1s, evaluating code and pull requests, reviewing design proposals, etc.) and driving longer-term initiatives (e.g. changes to a team’s staff, new on-call rotations, quarterly performance reviews, hiring plans, etc.). Additionally, you’ll need to clearly and effectively communicate status of work upwards and be responsible for implementing and supporting larger, team-wide, department-wide or company-wide initiatives. Both your direct reports and your manager should trust you for support, autonomous execution and timely/accurate feedback.

Customer Success Manager

El Segundo
2 weeks ago
The Customer Success Manager is responsible for managing GoGuardian’s largest accounts. You will lead the post-sales efforts in delivering value to your customers. As a GoGuardian product expert you'll speak and teach intelligently on the value and usage of the products. You will also apply your domain expertise with customers in best practices discussions, whether those are specific to the use of GoGuardian products or general devices in the classroom.

Data Engineer I

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GoGuardian is looking for a motivated data engineer to help plan, maintain, and constantly improve our data warehouse and ETL pipeline. Data Engineer I focuses on integrating, consolidating, and cleansing data from multiple source systems. This position works closely with the data warehousing and business intelligence teams to prioritize tasks that are important to supporting our product and business units.

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This role will support senior counsel and assist on a broad variety of corporate legal matters. While we seek an individual with a strong background in technology and commercial contracts, this person must also be willing to assist with other corporate and compliance matters to support our growing company. This is a generalist position and will require a broad-based legal skill set and the ability to apply legal knowledge and skills to new situations and issues. The ideal candidate will be entrepreneurial, ready to grow, and comfortable working in an ambiguous, quickly-changing environment.

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As a Technical Support Representative, you'll support users via email, live chat, and phone/webex and act as the main point of contact for software questions ranging from “Help! I don’t how to create a password!” to “Help! I need to setup GoGuardian for my school district and don’t know where to start!” We're looking for a highly technical, organized go-getter and problem-solver who wants to delight our customers by providing accurate and efficient solutions while maintaining GoGuardian’s white-glove support experience. After comprehensive training, you'll play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.