Ring is looking for an insightful and analytical Business Intelligence Engineer with strong business and technical skills to join our rapidly growing Business Intelligence team. In this role, you will be partners to various executive, product management, engineering, quality assurance, finance, logistics, shipping, sales and marketing teams that power Ring. Your work will be instrumental to achieving Ring’s mission, be highly visible to Ring / Amazon leadership, and will drive key strategic company goals. 

You will evaluate and analyze large data sets, and create tailored models and dashboards. Additionally, you will be instrumental in the creation of a reliable and scalable infrastructure for ongoing reporting and analytics. You will also be structuring ambiguous problems and designing analytics across various disciplines, resulting in actionable recommendations ranging from strategic planning, product strategy/launches, and engineering improvements to marketing campaign optimization, customer servicing trending, and competitive research.

Responsibilities

• Enable decision-making by retrieving and aggregating data from multiple sources to present it in a digestible and actionable format
• Analyze large data sets using a variety of database query and visualization tools
• Provide technical expertise in extracting, integrating, and analyzing critical data
• Able to anticipate, identify, structure, and solve critical problems
• Design and develop key performance metrics and indicators using standardized and custom reports
• Perform ad hoc analysis to quickly solve time sensitive operational issues and business cases.
• Capable mentor and coach for embedded analysts and business partners
• Clearly communicate any potential data discrepancies and/or reporting downtime, including specific root cause, steps to resolution, and resolution date to a large end-user base
• Partner with subject matter experts to document and translate business requirements into technical requirements
• Manage multiple projects and proactively communicate issues, priorities, and objectives
• Clearly communicate any potential data discrepancies and/or reporting downtime, including specific root cause, steps to resolution, and resolution date to a large end-user base
• Partner with subject matter experts to document and translate business requirements into technical requirements
• Architect technical solutions for new and existing reporting processes based on technical requirements, including table/view and report design across multiple source systems

Basic Qualifications

• Bachelor’s in a quantitative discipline (e.g., Statistics, Math, Computer Science, Data Science, Analytics, or similar)
• 2+ years of experience in business intelligence, data science, or related quantitative functions

Preferred Qualifications

• Master’s Degree in a quantitative discipline (e.g., Statistics, Math, Computer Science, Data Science, Analytics, or similar)
• Significant experience with SQL and statistical analyses involving large data sets
• Familiarity with Tableau
• Strong Excel skills

About Ring

Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.

Ring LLC is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.