Ring is looking for an insightful and analytical Business Intelligence Analyst with strong business and technical skills to join our rapidly growing Business Intelligence team. In this role, you will be partners to various executive, product management, engineering, quality assurance, finance, logistics, shipping, sales and marketing teams that power Ring. Your work will be instrumental to achieving its mission, be highly visible to Ring / Amazon leadership, and will drive key strategic company goals.

You will develop advanced models and tools, conduct statistical analyses, evaluate large data sets, and create tailored models and dashboards. Additionally, you will be instrumental in the creation of a reliable and scalable infrastructure for ongoing reporting and analytics. You will be structuring ambiguous problems and designing analytics across various disciplines, resulting in actionable recommendations ranging from strategic planning, product strategy/launches, and engineering improvements to marketing campaign optimization, customer servicing trending, and competitive research.

Responsibilities

• Enable decision-making by retrieving and aggregating data from multiple sources to present it in a digestible and actionable format
• Work with the ios and Android development and product teams to identify gaps and trends.
• Analyze large data sets using a variety of database query and visualization tools
• Provide technical expertise in extracting, integrating, and analyzing critical data
• Anticipate, identify, structure, and solve critical problems
• Design and develop key performance metrics and indicators using standardized and custom reports
• Perform ad hoc analysis to quickly solve time sensitive operational issues and business cases.
• Mentor and coach for embedded analysts and business partners
• Clearly communicate any potential data discrepancies and/or reporting downtime, including specific root cause, steps to resolution, and resolution date to a large end-user base
• Partner with subject matter experts to document and translate business requirements into technical requirements
• Manage multiple projects and proactively communicates issues, priorities, and objectives
• Clearly communicate any potential data discrepancies and/or reporting downtime, including specific root cause, steps to resolution, and resolution date to a large end-user base

Basic Qualifications

• Bachelor’s Degree in a quantitative discipline (e.g., Statistics, Math, Computer Science, Data Science, Analytics, or similar)
• 3+ years of experience working with mobile product teams and providing insights on app flows and user experience (mobile analytics).
• 5+ years working experience with writing complex SQL queries to perform data analysis
• 5+ years of experience in business intelligence, data analyst, or related quantitative functions
• 2+ years of experience with big data tools or analytical software (e.g., Athena/Presto, R or SAS)
• 1+ years of experience working with mobile analytics tools like Mixpanel.

Preferred Qualifications

• Master’s Degree in a quantitative discipline (e.g., Statistics, Math, Computer Science, Data Science, Analytics, or similar)
• Experience with querying Athena, Spectrum, Redshift and gathering data from multiple sources.
• Familiarity with Tableau and Looker.
• Advanced Excel skills.

About Ring

Ring's mission is to reduce crime in neighborhoods by creating a Ring of Security around homes and communities with its suite of home security products and services. The Ring product line, along with the Ring Neighbors app, enable Ring to offer affordable, complete, proactive home and neighborhood security in a way no other company has before. In fact, two Newark, NJ neighborhoods saw an over 50 percent decrease in home break-ins after Ring Video Doorbells and Spotlight Cams were installed on 11% of homes in the communities from April-July 2018 when compared to the same time period in 2017. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.

Ring LLC is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.