Strategy and Operations Associate

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About Spring Labs:

Spring Labs is transforming that way that data is shared through the creation of the Spring Protocol -- a blockchain-based protocol that enables the creation of data marketplaces to facilitate the sharing of private & secure information. The first use case for the Spring Protocol is the creation of a data marketplace for consumer credit and identity data, effectively disrupting the existing bureau system and building a more transparent, fair, secure, and cost-effective solution for both consumers and banks/lenders.

To-date, Spring Labs has raised $15.8mm in seed funding from some of the top VCs and blockchain funds in the world, including August Capital, Pritzker Group, Jump Capital, Multicoin Capital, and Wavemaker Genesis.

If you're someone who wants to work at the bleeding edge of nascent technology, push yourself and collaborate with a resourceful and highly-motivated team, and strive to build a more secure, open, and transparent world of data sharing, then we would love to hear from you!

About the Strategy and Operations Associate Role:

We’re looking for an analytical, inventive, and resourceful self-starter to join Spring Labs in a function that’s very critical to the day-to-day business operations and growth strategy of the company.

In a typical day, the Strategy and Operations Associate may work on a variety of tasks such as understanding new markets and devising go-to-market product and business development strategies, building presentations to convey the value of the Spring Protocol to the world’s largest financial institutions, and improving internal modeling and reporting processes to better understand the growth trajectory of the business.

The right candidate for this role is self-motivated, highly analytical, and comfortable working on tight timelines. You should be highly-capable of completed focused, analytical projects behind a laptop screen, as well as presenting findings to decision makers with excellent interpersonal and relationship-building skills. You are comfortable as a generalist who can handle different types of tasks that involve varying degrees of initial clarity.

Responsibilities

  • Research - Conduct both quantitative and qualitative research to understand new, unfamiliar business sectors through a combination of online research and conversations with subject matter experts.
  • Create - create presentations, spreadsheets, and other strategic materials to distill a deep understanding of Spring Labs’ business and value propositions into clear, concise, digestible materials.
  • Analyze - work with all classifications of data (financial, marketing, product, research, etc.) to find impactful insights and drive data-driven business recommendations.
  • Collaborate - work with cross-functional groups within or outside of Spring Labs to serve as owner of new initiatives or project requests, handling scoping, prioritization, and delivery
  • Communicate - know how to effectively communicate status, successes, delays, and insights about ongoing initiatives to key stakeholders to drive transparency and prevent miscommunication

Qualifications

  • Bachelor's Degree, preferably in a quantitative field (engineering, math, finance, etc.) from a tier-1 school or a background in economics/econometrics with experience understanding and modeling complex, unstructured economic problems
  • 2-5 years of experience in a competitive field (preferably technology, banking, management consulting, or private equity)
  • Track record of strong performance: Leading mission-critical initiatives, hitting goals, succeeding in a team environment

Additional Qualifications (Preferred, Not Required)

  • Familiarity with additional programming languages such as Python, Ruby, R, etc.
  • Exposure to Tableau, Looker, PowerBI, or similar tool
  • Knowledge of Salesforce platform and/or other enterprise systems

Spring Labs Core Values

  • "Everyone is a Founder"
  • Operate with Integrity
  • Work Hard
  • The Best Ideas Win/No Ego

About You

  • Self-starter – You don’t like to sit and wait for instruction, but instead find ways to add value in a fast-paced work environment
  • Problem solver – Things aren’t always straightforward in an early-stage startup. You can take intent, rather than direction, and transform it into polished work
  • Accountable - You feel comfortable owning the outcome of your projects and set milestones and metrics accordingly
  • Entrepreneurial – You want to contribute to the success of the company and feel personally-committed to shape its vision and direction
  • Generalist – You seek exposure to different types of problems and feel enjoy switching gears and handling work that spans the business
  • Gritty – You love diving headfirst into complex problems and will do whatever it takes to make things successful
  • Communicator – You can present findings, gather information, build relationships, and work effectively with people, both inside and outside the organization

Equal Opportunity Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • FluxLibraries
    • ReactLibraries
    • Web3Libraries
    • ConnexionLibraries
    • OpenAPILibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SEMrushAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • SquarespaceCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

In walking distance to great lunch spots, a beautiful public park, and a short scooter ride to the beach, Spring Labs is right in the heart of MDR.

An Insider's view of Spring Labs

What does your typical day look like?

The first thing I do is say "Hi" to my best friend in the world, Savannah. We gab about our previous evening, then head to the kitchen for some coffee! Then it's off to check emails! What a thrill. During lunch, we play our favorite game in the world "Categories!" Then we play ping pong. That's it. Or is it? It is. Or is it? It's not.

Taylor

Office Manager & Professional Jokester

How does the company support your career growth?

The company encourages me to pursue interests related to the work I’m doing on my team. They’re also never shy to lend a hand or start a pair programming session to help me understand a complex concept. I love how I’m supported to pursue interests that don’t directly relate to my job description.

Faris

Software Engineer

What unique initiatives do you have that encourage innovation?

At Spring Labs, we’re big believers in proactive accountability. We empower our employees with the responsibility and the information they need to make impactful business decisions. The best organizations are able to run autonomously, which is why we facilitate an environment that encourages proactivity and accountability.

Adam

Co-Founder

What makes someone successful on your team?

Compliance is successful when we use our influence to become a trusted business partner, essentially earning the respect of other team members in the organization. To gain that respect, the Compliance team must leave ego at the door and roll up our sleeves to accomplish the greater good for the company.

Shellie

Director, Governance and Compliance

What are Spring Labs Perks + Benefits

Spring Labs Benefits Overview

We champion our differences to find and pursue the best ideas to solve immense problems. People are our competitive advantage, which is why we make a concerted effort, in everything we do, to foster an innovative and collaborative culture that is rooted in humility, inclusiveness and overall respect.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
We match 4% of contributions up to 4% of an employee's annual gross pay.
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spring Labs offers a Dependent Care Savings Account option
Family medical leave
Spring Labs offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Company sponsored family events
Spring Labs hosts a variety of weekly, monthly, quarterly and annual events for employees, with specific events geared towards families.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Spring Labs offers 80 hours of Paid Sick Leave, each year, to be used to care for themselves or family members.
Office Perks
Company-sponsored outings
Free daily meals
Spring Labs' catered lunches Monday-Friday.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Onsite Gym and weekly Yoga
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Many Spring Labs' employees are enrolled certification programs.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Although we host weekly Spring Lab's dinner and game nights, our employees can often be found playing ping pong, planning moves on the office's shared chess board or going to lunch, happy hour, dinner or karaoke together. We love our culture and want to ensure each new hire is not only highly accomplished in their field, but also a perfect fit for the Spring Labs family.

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