GoGuardian
El Segundo, CA

Research Associate at GoGuardian

| El Segundo
Sorry, this job was removed at 3:03 p.m. (PST) on Monday, October 28, 2019
Find out who's hiring in Los Angeles.
See all Data + Analytics jobs in Los Angeles
At GoGuardian, we are dedicated to creating safer and more effective learning environments for K-12 students through our suite of products. This dedication requires that we understand how our current products impact the lives of our users, and that we explore the frontier of how online behaviors relate to the student learning experience. With this focus, our Research team is responsible for shaping our understanding of the optimal digital learning experience by conducting experiments and gathering insights on the online environment’s impact on students and classrooms. In collaboration with our Data Science, Engineering, UX, and Product Management team, we design and execute rigorous experimental studies collecting and analyzing quantitative and qualitative data and publishing results. 
As a Research Associate, you will accelerate our understanding of the impact of our Products by mining existing Product data to identify information and trends relevant for our users: teachers, admins, parents, and students. As a Research Associate, you will be responsible for understanding and collecting the relevant metrics for quantifying the use of our products, and you will exercise excellent communication skills for documenting and publishing these findings. You will drive the identification and discovery of metrics that illustrate the use of our products by identifying data points that help tell a story, mining corresponding data, and creating content to share these findings internally and externally. Additionally, you will support in the design and execution of experiments that will allow us to better understand the relationship between online behaviors and the student experience. GoGuardian’s Research Associate is someone who is passionate about creating the optimal digital learning experience, values the voice of our students and teachers, and is eager to uncover the insights that exist in the data. We trust our Research team members to define the future of GoGuardian, and in turn, the future of our impact on education. As a founding member of GoGuardian’s Research team, you should be prepared to work in an environment of rapid experimentation and growth and comfortable creating structure in ambiguous contexts.
We are looking for someone with a desire to change the world -- someone who believes that anything is possible and someone who has the tenacity and curiosity to see it through. 

What will I be doing?

  • Using SQL to mine existing Product Databases for relevant metrics 
  • Identifying and mining open data sources for relevant trends and patterns and extrapolating their meaning in the broader context of the education/learning ecosystem
  • Conducting analysis on the data including statistical analysis (descriptive and inferential) and diagnostic analysis
  • Understanding our products and the intended value they bring to our customers
  • Reporting findings to internal stakeholders
  • Drafting publications to share the findings externally 
  • Designing and implementing the quantitative and qualitative data collection through a variety of mechanisms including, but not limited to surveys, interviews, focus groups, field observations, and experiments 
  • Documenting the research process, presenting findings, and writing Research reports 
  • Supporting with the design and implementation of research studies aligned to the broader organizational needs
  • Continually staying aware of technology trends in K-12 education and identifying opportunities for GoGuardian to surface relevant insights
  • Contributing to the design and development of scalable and efficient processes for this role and the Research Department overall

What skills do I need to have?

  • Ability to navigate, mine, and manipulate data sets in Looker, SQL databases, AWS data products 
  • Ability to evaluate data quality 
  • Ability to conduct quantitative analysis on large data sets (e.g., descriptive and inferential statistics)
  • Ability to craft compelling presentations and written publications
  • Ability to collaborate and work cross-functionally to solve complex problems 
  • Ability to easily switch between thinking creatively and analytically
  • Ability to identify compelling insights in existing product data 
  • Ability to develop solutions to control for confounding variables in already collected product data
  • Ability to design experiments of varying types including, but not limited to: randomized control trials, quasi-experiments, between groups studies and within-group studies, and data science experiments 
  • Ability to design and implement qualitative research methods including conducting interviews and moderating focus groups
  • Ability to identify interesting trends and forecasts based on the extrapolation of data and an ability to create a compelling narrative from these

What experiences will prepare me for this role?

  • You have an undergraduate degree in a related field (e.g., Computer Science, Education, Engineering, Psychology, Behavioral Science, Sociology, Education, Communications, Business)
  • You have a Master’s degree in a related field (Preferred)
  • You have 4-6 years of relevant work experience 
  • You have designed experiments and conducted research through the entire research lifecycle
  • You have mined and analyzed large data sets 
  • You have written and published external facing communication materials

What attitudes and mindsets will enable me to be successful at GoGuardian?

  • You are constantly looking for new opportunities to personally grow
  • You approach problems with modesty and a beginner’s mindset
  • You are collaborative in your approach and are always looking for opportunities to engage peers and other functional groups
  • You value diverse perspectives and backgrounds 
  • You approach problems with a data-driven mindset, building hypothesis and proving their validity with experimentation
  • A passionate curiosity to explore how new technologies and approaches can dramatically change learning outcomes for K-12 students
  • You consistently challenge the status quo. You would never implement a tool or process with the reason: “That’s how we’ve always done it”

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns, or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

2030 E Maple Ave, El Segundo, CA 90245

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen
Previous
Next

What are GoGuardian Perks + Benefits

Culture
Volunteer in local community
GoGuardian participates in local volunteer activities such as AngelHacks Hackathon, Teens Exploring Technology (TXT) and LA Food Bank.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
On-site meditation twice per week
Onsite Gym
Team workouts
Team fitness initiatives include weekly in-office yoga classes
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for all parents
Vacation & Time Off Benefits
Generous PTO
We offer a flexible time off policy for full-time exempt employees. Full-time non-exempt employees accrue 3 weeks of PTO annually. We also offer a paid 2 week end of the year holiday break.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a $1200 learning stipend annually for personal & professional growth

Additional Perks + Benefits

Relax, recharge, and refresh with weekly yoga classes & guided aromatherapy meditation. Whether you're a golfer or a gamer (or both), there's probably a weekly activity with your name on it.

An Insider's view of GoGuardian

What’s the vibe like in the office?

Exciting! We’ve had tremendous growth and have gone through a lot of changes over the last couple of years, but have maintained the supportive, passionate, and energetic foundations that made me join the company in the first place. The vibe is simultaneously feels relaxed and open, and like everywhere you look, people are solving difficult problems

Terence

Director, Customer Success

What's the biggest problem your team is solving?

Our vision brings tall challenges; one of which is finding ways to sift through nearly insurmountable amounts of data, finding the important nuggets of information, then surfacing it to the right people. By using a combination of machine learning and cutting-edge data science (really), we're building better products for our users.

Zach

Senior Designer

What does career growth look like on your team?

Career growth is something that is talked over, thought through and planned out in open conversation and full collaboration between the team members and the manager of the team. It is clearly defined, from the very first day, as a line connecting your current areas for improvement to when they become areas of excellence.

Yola

Data Scientist

What are some things you learned at the company?

Come in with an open mind, and you will find yourself in a breeding ground for self-discovery. By being given a high level of autonomy to do meaningful work, I have learned what it means to be authentic, lean into my fears, find my voice, build trust, and experience the greatest joy that life has to offer—connecting with others!

Michelle

Software Engineer

GoGuardian Careers In El Segundo
10

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Operations
Project Mgmt
Sales
Tap to close

UX Design Lead

GoGuardian
El Segundo
4 days ago
+33
The GoGuardian UX Team is a close-knit group of thinkers and tinkerers who believe the best products are made with curiosity, optimism, and deep enthusiasm to craft products that make people’s lives better. We're looking for a Senior UX Designer who balances day-to-day design work with broader strategic planning in partnership with Research, Engineering, and Product Management to produce engaging, consistent, and innovative experiences for GoGuardian products.

Software Engineer - Full Stack

GoGuardian
El Segundo
4 days ago
+33
As a full stack engineer at GoGuardian, you’ll help build, optimize and maintain our infrastructure and applications that support millions of students and educators every day. You will work on production code and build rich feature sets that support the complex problems in education. You’ll be a key member of our engineering team, helping to embody the principles of fluidity, critical thinking, innovation, and collaboration.

Applications Engineering Manager

GoGuardian
El Segundo
4 days ago
+33
Day-to-day, you’ll be keeping engaged with your team (through 1:1s, evaluating code and pull requests, reviewing design proposals, etc.) and driving longer-term initiatives (e.g. changes to a team’s staff, new on-call rotations, quarterly performance reviews, hiring plans, etc.). Additionally, you’ll need to clearly and effectively communicate status of work upwards and be responsible for implementing and supporting larger, team-wide, department-wide or company-wide initiatives. Both your direct reports and your manager should trust you for support, autonomous execution and timely/accurate feedback.

Customer Success Manager

GoGuardian
El Segundo
1 week ago
+33
The Customer Success Manager is responsible for managing GoGuardian’s largest accounts. You will lead the post-sales efforts in delivering value to your customers. As a GoGuardian product expert you'll speak and teach intelligently on the value and usage of the products. You will also apply your domain expertise with customers in best practices discussions, whether those are specific to the use of GoGuardian products or general devices in the classroom.

Data Engineer I

GoGuardian
El Segundo
2 weeks ago
+33
GoGuardian is looking for a motivated data engineer to help plan, maintain, and constantly improve our data warehouse and ETL pipeline. Data Engineer I focuses on integrating, consolidating, and cleansing data from multiple source systems. This position works closely with the data warehousing and business intelligence teams to prioritize tasks that are important to supporting our product and business units.

Business Development Representative

GoGuardian
El Segundo
2 weeks ago
+33
As a Business Development Representative, your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You’ll work to generate interest in the GoGuardian offerings through daily engagement with prospects and leads. You’ll use your top-notch communication skills to cultivate strong relationships with customers from first contact until you pass on the deal to the sales team to close. 

Associate Corporate Counsel

GoGuardian
El Segundo
3 weeks ago
+33
This role will support senior counsel and assist on a broad variety of corporate legal matters. While we seek an individual with a strong background in technology and commercial contracts, this person must also be willing to assist with other corporate and compliance matters to support our growing company. This is a generalist position and will require a broad-based legal skill set and the ability to apply legal knowledge and skills to new situations and issues. The ideal candidate will be entrepreneurial, ready to grow, and comfortable working in an ambiguous, quickly-changing environment.

Technical Support Specialist

GoGuardian
El Segundo
3 weeks ago
+33
As a Technical Support Representative, you'll support users via email, live chat, and phone/webex and act as the main point of contact for software questions ranging from “Help! I don’t how to create a password!” to “Help! I need to setup GoGuardian for my school district and don’t know where to start!” We're looking for a highly technical, organized go-getter and problem-solver who wants to delight our customers by providing accurate and efficient solutions while maintaining GoGuardian’s white-glove support experience. After comprehensive training, you'll play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Senior Manager, Marketing Analytics

GoGuardian
El Segundo
3 weeks ago
+33
We are looking for an experienced finance professional to help drive and support the company’s rapid growth and provide necessary analytical and strategic thought leadership across the company. This position will work closely with the executive leadership team to establish and review new strategic planning and reporting initiatives and insight into business performance. Proven ability in creating and presenting slides that capture business performance and strategy for senior leaders and board members will be a critical skill set. Success in the role will require a highly collaborative, self-starter comfortable working in a fast pace environment.

Implementation Specialist

GoGuardian
El Segundo
3 weeks ago
+33
Guide trialing and active customers through tailored product onboarding and build value of GoGuardian suite. Ramp up proactively and quickly when new technical deployments are launched. Manage onboarding workflow for a high volume of customers undergoing different stages of the sales cycle and experiencing varying levels of need. Contribute feedback to product managers utilizing customer feedback. Cultivate and expand portfolio of user education and best practice digital literature. Deliver virtual and onsite training around product setup and best practices.