InStride
InStride is a tech-enabled services company that delivers workforce education solutions.

Manager, Analytics and Optimization

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InStride is the global learning services enterprise for employers to provide career-boosting and life-changing educational degrees and credentials to their employees, through the highest- quality universities and colleges. We aim to become the indispensable human capital partner of employers, helping transform them into learning enterprises and unlocking the full potential of the university ecosystem.

 

As a public-benefit corporation, InStride was formed as a partnership between the industry-leading corporate online education arm of Arizona State University (ASU) and the TPG RISE fund. Building on the university’s successful corporate partnerships with companies like Starbucks and Uber, thousands of degrees from best-in-class public universities will be earned, workplace skills improved, key talent retained and employees lives’ positively impacted.

 

Founded to champion a movement that moves beyond simple access to higher education, InStride ensures employers can empower their employees to take a meaningful next step in their careers. For more information, please visit www.instride.com.

Role Overview

In collaboration with the product management team, the Analytics and Optimization Manager will direct the collection and reporting of all product analytics, as well as manage all A/B testing and optimization efforts.

The ideal candidate is passionate about all things data and takes pride in collaborating with the product owners to deliver actionable insight, driving the future roadmap.

Vision and strategy: You know the product roadmap inside out and can establish an analytics plan to achieve our tentpole KPIs.

Execution and impact: You define reporting priorities and make tough decisions. You deliver dashboards that move the product forward. 

Communication and visibility: You are the face of our analytics and ensure that the data is understood internally and externally. 

Integrity and culture: You build and exemplify trust, credibility and respect and make others around you better. 

Ownership and accountability: You are ultimately accountable for developing and executing a successful analytics and optimization plan and for doing what needs to be done to mobilize the organization to deliver. 

Key Responsibilities

-Source, enable and manage all analytics and optimization tools

-Manage and deliver on complex analytical requests from both internal teams and external partners

-Prioritize requests through an analytics and optimization (A/B test) backlog

-Lead requirements gathering sessions, analyze requirements, design and develop dashboards

-Ensure that collected data is qualified, in the right format and actionable

-Support business users to answer complex business questions

-Coordinate across cross-functional teams

-Provide data analysis to drive proactive planning for product development

-Organize and run data modeling & visualization exercises

-Create dashboards in a data visualization tool

Ideal Candidate Profile

-Highly detailed oriented, and must display a passion for analytics and data visualization

-3-5 years of experience of analytics set-up, data visualization, reporting using BI tools and A/B testing

-BA/BS in Mathematics, Statistics, Computer Science, Business or analytical field

-Experience with analytics and performance monitoring tools such as Google Analytics, Tag Manager, Tableau and/or Google Data Studio

-Experience in setting up and improving digital marketing, commerce, and traffic optimization flows using A/B testing tools like Google Optimize or Optimizely

-Knowledge of Customer Data Platforms (CDP) and experience leveraging data for user personalization efforts within digital experiences

-Strong ability to communicate and collaborate with Engineering, Design, Marketing and --Business teams using storytelling, data, visualizations and/or examples

-Experience in balancing priorities and timelines across multiple stakeholders 

-Possesses the ability to zoom in and out between the “big picture” strategy and the high attention to detail tasks

-High EQ, comfort with ambiguity and a “no job too small” startup mentality

-Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling ROI, but also has a meaningful impact on society

InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

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What are InStride Perks + Benefits

InStride Benefits Overview

We want InStriders to thrive and feel supported. Below are a few perks and benefits we are proud to offer our team. We are most proud of our Step Forward program, in which InStriders can enroll in any of the 2,300+ course and program offerings available through our academic network., and InStride pays 100% of their tuition upfront.

Culture
Volunteer in local community
Since InStriders are spread out across the U.S., InStriders volunteer with non-profit organizations in communities nationwide.
Partners with nonprofits
InStride partners with OneTen Coalition as an endorsed talent developer to provide education opportunities and career advancement for Black talent.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Once a year, InStriders gather in person to learn about the company and each other through work and informal sessions.
Employee awards
Flexible work schedule
Remote work program
Currently, all InStride employees work remotely.
Diversity
Highly diverse management team
Our leadership team represents a wide variety of backgrounds, and our hiring practices encourage bringing in many unique and different perspectives to our work and our organization.
Mandated unconscious bias training
InStriders have access to Arizona State University's "To Be Welcoming" curriculum, which is intended to help individuals participate in open and honest conversations with those in our community.
Diversity manifesto
Hiring practices that promote diversity
We start by using Text.io to write job descriptions and job postings that attract as wide an array of candidates as possible. We look for ways candidates whose values match our own.
Health Insurance + Wellness
Flexible Spending Account (FSA)
InStride offers flexible spending accounts for healthcare and dependent care costs.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
InStride has a number of programs to support wellness, from mental health services to a work-from-home stipend to set up an ergonomic home office.
Mental health benefits
Through InStride's health insurance benefits, InStriders have access to Brightline, Cleo, Headspace and Spring Health for emotional and psychological support.
Wellness days
InStride schedules regular Wellness Days, when the entire company shuts down, to promote a better work-life balance.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
In addition to a dependent care FSA option, InStride offers caregiver subsidies through Helpr to help InStriders who serve as caregivers for loved ones.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Family expansion benefits available through our health insurance benefit plans.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
In addition to unlimited PTO, InStride has Wellness Days throughout the year when the office closes. This ensures that InStriders can enjoy time off without worrying about falling behind.
Paid holidays
Paid sick days
Company-wide vacation
InStride closes our offices between Christmas and New Year's Day to allow our team members time to spend with their families.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
InStride provides all the necessary equipment to successfully work from home.
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Lunch and learns
InStriders periodically host events to share information with their colleagues.
Promote from within
Continuing education stipend
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

As part of our mission to enable lifelong learning, we provide full tuition coverage upfront for InStriders to earn a degree or credential from a university online within our network.

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