Director of Business Intelligence
A Santa Monica-based tech company, EZ Texting's voice and text marketing SaaS platform is revolutionizing how businesses communicate. We are passionate dreamers who believe that technology can make a meaningful difference to an organization's success. Located in the heart of Santa Monica, we've created a unique work-space that the Los Angeles Business Journal has named one of the Top 100 places to work in LA - for the last six years running. Come find out why!
EZ Texting is looking for a solutions oriented leader in Business Intelligence to help enable growth across the business. The Director would be responsible for creating visualizations of KPIs and operational statistics that drive data-driven decisions. We are looking for a business minded, team player who can look at data from multiple sources objectively to present results to senior leaders within EZ Texting. This position reports into the CFO.
Primary Responsibilities
Scope, plan, and coordinate the solution of complex, cross-functional problems that extend beyond the traditional boundaries of product, analytics, and data science
Work cross-functionally with executives and high-level stakeholders to understand their problems and deliver data-driven solutions
Evangelize the use of data-driven decision making across the business
Develop, measure, and report on Key Performance Indicators for major company initiatives and departments
Automate delivery of key reports across the business including design and development of dashboards for senior executives with visualizations and KPI tracking
Develop, measure, and report on business metrics for major company initiatives and departments. lead deep dive analyses into critical business questions
Consult regularly with engineering on data schemas and modeling, metrics aggregation and data warehousing. Knowledge of best-practices in data warehousing and ETL pipelines
Proven ability to audit outcomes and structure processes to ensure data accuracy
Present research on user behavior, product enhancements, and metrics development/methodology to all levels of the company ensuring transparency and partnership
Recruit, retain, and manage a team of business analysts to drive reporting and ad hoc data projects
Requirements and attributes of the ideal candidate:
Bachelor’s degree in statistics, math, computer science, or economics; advanced degree a plus
7+ years of applied experience in a management consulting or technology role with a strong focus on business analytics, project management, and user behavior; Experience with SaaS/subscription business models as plus
Proven experience building, managing and developing a team
Fluency in SQL, modern analytics and visualization platforms (Tableau, etc.) with a keen eye for data visualization and design consistencies
Experience performing analysis with large datasets
Experience building statistical models and running experiments
Excellent written and verbal communication skills, with a particular emphasis on effective data visualization and executive storytelling
Ability to collaborate and work in partnership with different parts of the organization
Ability to work independently, multitask, and drive your own project
Benefits:
Fully paid medical, vision, dental and life insurance for self (50% for families)
Stock options
Paid vacation
Unlimited sick leave
401(k) plan
Paid parental leave
Uncapped growth potential
Fully stocked kitchens
Pup friendly office
And many more perks...