Oh Snap!
This job is no longer active - but you can still view the details below.

Data Scientist

| Greater LA Area

WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat.

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and was recently rated the category leader for Patient Engagement Software by G2 Crowd. WELL serves many of the country’s leading health systems and powers best-in-class experiences for more than 7,000 healthcare professionals and 5 million patients nationwide.

WHAT YOU'LL DO

  • Translates business needs into established measures of success. Delves deeply into a varying array of large data sources, both internal and external, determining the appropriate data for the analysis to be performed, discovering issues, identifying potential uses, and preparing for analysis.
  • Collaborating with leaders from customer success, engineering, and customer teams to identify problems we can help solve, develop and monitor success metrics, and discover opportunities for data-driven automation.
  • Independently gathers requirements from appropriate business partners for project, including necessary data for analysis to be performed. Develops project plans, executes on deliverables within agreed upon timeframes, manages deadlines, communicates progress and makes recommendations to address issues.
  • Ascertains and executes plans to build, implement and maintain data pipelines and predictive models using available tools and programming languages. Monitors and provides feedback on model performance and recalibrates model as necessary.
  • Communicates results and subsequent implications to peers and business partners, summarizing analysis findings, in order to build a business case.
  • Participate in product ideation sessions, roadmap reviews and customer calls as needed

REQUIREMENTS

  • Strong quantitative and analytical skills with an advanced degree in a STEM discipline (MS/PhD)
  • Solid understanding of statistical modeling / predictive analysis/ machine learning / recommender system concepts
  • Working experience as a data scientist, machine learning engineer or research scientist is preferred but not required
  • Ability to make appropriate judgement on priorities
  • Ability to optimize a project’s codebase for working with large datasets coming from various sources (files such as CSVs and JSONs; databases such as SQL, SAS, and Mongo).
  • Highly self-motivated for achieving the optimized solution with given data
  • Ability to communicate complex quantitative analysis results in a clear, precise, and actionable manner using a variety of presentation tools including Excel, PowerPoint, etc.
  • Ability to work collaboratively and independently
  • Foundational understanding of statistics and machine learning (theory, application, and evaluation), from simple regressions to neural networks and beyond, with an understanding of when to use which approach(es).
  • Proven ability to design machine learning projects from scratch, deciding what language(s) to use, how data will flow through the system, which algorithms to use, and how to evaluate performance.
  • Experience successfully using data visualization to communicate with non-technical teams, as well as to uncover insights in training data that will allow you to build a better ML model.

BENEFITS

  • Full Health Benefits (Medical/Dental/Vision)
  • Generous equity package
  • Unlimited Vacation / PTO
  • Located in the heart of downtown Santa Barbara
  • Monthly commuter stipend
  • Fantastic company culture
  • Frequent happy hours and events
  • Stocked kitchen
  • Ergonomic desk setup
  • Dog friendly office
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • PardotCMS
    • Adobe CMS
    • Google AnalyticsCMS
    • Google AdsCMS
    • SalesforceCRM
    • MailChimpEmail
    • ZoominfoLead Gen

Location

Located in the heart of downtown Santa Barbara, just a 10 minute walk from the beach, and moments away from top eating and drinking establishments!

An Insider's view of Well Health, Inc.

What’s the vibe like in the office?

The WELL team is a group of lively, driven and hardworking individuals. There is always music playing and dogs hanging- making it truly enjoyable to come into the office. The environment is very collaborative and exciting. I feel valued and challenged every day- the 4pm beer from the office keg is always well deserved! 10/10 would recommend WELL!

Jess

Inside Sales Rep

What kinds of technical challenges do you and your team face?

As an integration engineer, I am exposed to working with different EHRs. Records kept by different facilities need to be interchangeable; the file formats and structure need to be consistent enough that they can be read by our software. I am always thrilled to use our tools in innovative ways to overcome the challenges of our healthcare IT industry

Stephanie

Integration Engineer

What makes someone successful on your team?

WELL’s Business Development Team is the foundation of our sales engine and secret sauce to the company’s incredible growth over the past few years. The most successful reps are hungry and creative. They exceed pipeline targets, crush activity metrics, and most importantly - elevate the team around them.

Tom

Business Development Manager

What is your vision for the company?

The average American spends more than $10K a year on healthcare, but customer service in medicine is rated the third-worst of any industry. We’re going to change that, giving patients delightful experiences, freeing the industry from clunky, obsolete communication practices, and making healthcare easier and more accessible—for everyone.

Guillaume

CEO

What are some social events your company does?

The social events WELL participates in vary from Socially Conscious to downright fun employee bonding time. Whether it's picking fruit to donate to homeless shelters or throwing an 80's themed party, WELL makes it easy to socialize outside of the office. Fantasy Football leagues, wine nights, soup kitchens, you name it, we do it!

Ali

Sr. Sales Enablement + Events Manager

What are Well Health, Inc. Perks + Benefits

Well Health, Inc. Benefits Overview

Full Health Benefits (Medical/Dental/Vision)
Generous equity package
Unlimited Vacation / PTO
Located in the heart of downtown Santa Barbara
Monthly commuter stipend
Fantastic company culture
Frequent happy hours and events
Stocked kitchen
Ergonomic desk setup
Dog friendly office

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
More Jobs at Well Health, Inc.12 open jobs
All Jobs
Design + UX
Dev + Engineer
Internships
Operations
Project Mgmt
Sales
Sales
new
Los Angeles
Developer
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Operations
new
Los Angeles
Project Mgmt
new
Los Angeles
Project Mgmt
new
Los Angeles
Internships
new
Los Angeles