Customer Facing Data Scientist

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Come build financial credit models responsible for underwriting billions of dollars in loans! By leveraging machine learning and deep credit expertise, we are challenging traditional credit scoring approaches with our best-in-class proprietary software (in-house and customer-facing) that leverages cutting-edge machine learning techniques to deliver more powerful, fair, and compliant models swiftly and easily. We are championing a revolution in credit that makes use of advanced technology to help the world’s financial institutions be more inclusive, fair, and transparent, while also improving efficiency and profitability.

In this role you will:

  • Design and implement highly generalizable models for solving various problems related to credit underwriting
  • Own the Model-related aspects of the end-to-end customer journey, from data ingestion to production monitoring
  • Translate unstructured business problems into well-defined machine learning projects
  • Decrease customer development time by creatively solving their challenges by leveraging internal tools and processes
  • Collaborate with a cross-functional team of Engineers, Product Managers, and Business Analysts to solve an array of customer problems
  • Regularly and directly interface (e.g., status meetings, presentations, email correspondence) with customers, often as technical subject matter experts
  • Highlight critical customer risks, design mitigation strategies, and quickly deploy those solutions

We are looking for:

  • A Bachelor’s Degree or higher in an engineering or quantitative discipline
  • Experience in designing, developing, and implementing machine learning models/algorithms; lower-level, e.g., Scikit-Learn, XGBoost, Keras, highly preferred
  • Undergraduate level programming experience or higher in Python and comfort with debugging/troubleshooting errors
  • Highly motivated with a strong desire to work on real-world machine learning projects
  • Gifted at breaking down complex problems and quickly implementing solutions
  • Data-driven, business impact-focused, and fast learner
  • Strong analytical, organizational, and problem-solving skills with strong attention to detail
  • Ability and interest to explain complex mathematical concepts to non-technical audiences
  • Passionate about ML/AI and how it can improve the world

Perks and benefits:

  • People – the best part of Zest
  • Robust healthcare plans, matching 401K and unlimited vacation time
  • Weekly company wide “all hands” meetings 
  • Virtual weekly happy hours, sometimes casual and other times with a focus around topics like racial discrimination and LGBTQ+ history
  • Employee care packages to make WFH more enjoyable

About Zest AI:

Zest AI has been perfecting AI for consumer lending decisions since 2009. Our Model Management System helps lenders make better decisions and better loans—increasing revenue, reducing risk, and automating compliance. Our mission is to make fair and transparent credit available to everyone and our software creates some of the most inclusive risk models in the industry. Using Zest-built machine learning software, financial institutions can dramatically expand credit access to deserving people with no added risk. Learn more at Zest.ai and connect with us on Twitter @Zest_AI or our Insights blog.

Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.

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Location

The Tower at Burbank

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