Business Systems Analyst (WMS)
About Us
At Fashion Nova, we are dedicated to bringing the customer the latest trends to make them look and feel their best without the high price point. We deliver the hottest styles at lightning-fast speed, ensuring that all are included with FashionNovaCURVE and NovaMEN. Wherever our customer is, we are committed to bringing them the trends they love at the prices they love.
About the Role
This role will be responsible for defining and interfacing with teams and systems that drive our operations which includes Supply Chain; Merchandising; Studios; Retail Operations and others. Fashion Nova Logistics is in a hyper growth stage, with a substantial pipeline of core development and software implementation projects. This role is key to our team’s success in delivering solutions used across all aspects of the organization.
Responsibilities
- Define, Analyze, and evaluate existing WMS system, configure, test and support business functions and processes leveraging Warehouse Management System.
- Make recommendations to management on opportunities for process improvements by utilizing and leveraging the application.
- Elicits and documents requirements from various levels of business users by determining operational objectives, goals, and constraints.
- Communicate changes, enhancements, and modifications to stakeholders so that issues and solutions are understood.
- Works with technical teams (onshore and offshore), Project managers, and Business stakeholders to scope, estimate level of effort and manage development.
- Strong communication (written and verbal) and interpersonal skills.
- Good presentation and meeting facilitation skills. Ability to present ideas and information in group settings and to Sr. business leads.
- Ability to translate technical issues in simple terms to business users – Some understanding of programming techniques and infrastructure, along with knowledge of the full software development and project management lifecycle.
- Improve systems by studying current practices; documenting existing processes and workflows and designing modifications.
- Manages how System changes are deployed and responsible for supporting and training users on different systems/applications.
- Monitors adoption and efficacy of new systems, process, and tools to identify areas of opportunity; recommends mitigation actions and process improvements.
- Ability to create Test Cases and scenarios as well as facilitate UAT sessions.
Required Skills
- Bachelor’s degree is required, with minimum of 4 years in a System Analyst role with focus on Information Technology and Supply Chain Management.
- 4+ years of technology experience working with warehouse management system (preferred HighJump and/or Manhattan Associates).
- Knowledge of automation of warehouses – Sorters, put to light, WCS integrations. With emphasis in integrations with host systems, shipping tools, parcel carriers.
- Knowledge of retail and/or ecommerce operations, specifically in the areas of ERP, WMS, and SC.
- Experience leveraging prototyping, modelling, and process flow tools.
- Experience defining workflows and processes in a fast-paced, Agile, distributed model.
- Excellent communication; documentation skills.
- Experience with the Atlassian Suite (Jira, Confluence, etc.) is a plus.
Benefits
- Employee Discount
- Medical, Dental and Vision Coverage
- 401k Match
- Kitchen stocked with snacks and drinks
- Weekly catered food, fun events, raffles and free FN swag
- Summer Fridays at HQ
- Company Sponsored Parties
- Team bonding events and programs to strengthen relationships with co-workers
Fashion Nova, Inc. is an equal opportunity employer committed to a diverse workplace environment.
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