Analyst, Analytics

| Santa Monica
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POSITION SUMMARY

You will collect, study, and analyze business data to derive insights and distribute valuable information to the business at scale.  We’re looking for hands-on, highly analytical candidates who can solve for challenging business opportunities using powerful data-driven techniques.  

THE ANALYST, ANALYTICS HAS FIVE MAIN RESPONSIBILITIES

  1. Strategic Analysis: Provide data-driven strategic recommendations to the business
  2. Reporting: Develop and maintain automated reports distributed to business stakeholders
  3. Dashboards: Develop and maintain dashboards in Tableau to enable self-serve capabilities 
  4. Data Analytics: Collect, monitor and derive insights from various sources of raw data to improve business performance using SQL, Tableau, and Excel. Experience with other data tools like Mode, Python or R is a plus.
  5. Testing and Optimization: Provide read outs and recommendations on sale conversion and customer engagement tests to optimize for key business outcomes utilizing statistical methods to validate results

SOME YEAR 1 DELIVERABLES

  • Provide recurring analysis and data-driven recommendations to the sales, product, and marketing teams on improving customer experiences across the customer lifecycle
  • Develop Tableau dashboards on the overall customer and product experience, with a focus on driving towards product engagement, customer tenure, and LTV goals
  • Define and document business KPIs for use across all departments
  • Establish and maintain single source of truth data sets on product and customer engagement
  • Provide timely business data support across all areas of the business

SUCCESS METRICS

  • Delivery of new reports, dashboards and analysis
  • Exhibit mastery of data sources and structure 
  • Throughput of business requests

DESIRED TRAITS

  • Practical Expertise - indexes highly as a strong individual contributor with expertise in customer/product engagement, optimization, and strategic analysis with a passion for hypothesis testing
  • Analytical - understands how to leverage data and analysis techniques to solve problems and identify root causes for determining or prescribing business outcomes
  • Strategic - knows how various areas of the business relate to one another and can identify the biggest levers to push or pull
  • Influential - can tell a highly comprehensive, detailed, data-driven story across a wide audience with a focus on driving key results

EXPERIENCE

  • Must Have
    • 1+ years of work experience in Marketing Analytics, Finance, or advanced Analytics role
    • Bachelor’s Degree in Finance, Marketing, Accounting or Quantitative/Technical major
    • Hands-on work experience with Analysis and Reporting tools: Tableau, SQL, Excel, Mode, Domo, Cognos, and similar
    • You should have excellent analytical and communication skills with the ability to communicate conclusions both verbally and in writing.
    • Must be detail-oriented with excellent follow-through abilities.
    • Ability to work effectively across teams to provide analytical solutions
    • Team oriented with a high level of intellectual curiosity
  • Nice to Have
    • Experience at a Direct to Consumer (DTC) company. Continuity, Club Membership, and/or Subscription experience 
    • Experience in price testing, UX testing, and conversion optimization
    • Practical experience in Data Engineering, Data Architecture or Data Science
    • Master’s Degree in a related major
    • Industry experience in energy, energy management, smart home, mobile app or other IoT device engagement
    • Work experience in Python, R or other statistical tools
    • Strong project management skills
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

3402 Pico Blvd, Santa Monica, CA 90405

An Insider's view of Inspire

How does your team reward individual success?

Each month we award an "Avenger of the Month". This is an employee that embodies one of our values: Own It, Study It, Coach It, Live It. The Avenger of the Month is also featured on our blog here: https://www.helloinspire.com/blog/avenger-life

Inspire

Team

What are Inspire Perks + Benefits

Inspire Benefits Overview

Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant.

Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy. Every Avenger lives for the mission: To build the world’s most consumer-focused clean power platform and inspire a connected moment towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.

Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, a dog friendly workplace & LOTS of cupcakes!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Inspire provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
Inspire sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Full-time Inspire employees receive unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Inspire offers relocation assistance for certain roles.
Professional Development Benefits
Job Training & Conferences
Inspire offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Lunch and learns
Inspire hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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