Technical Writer (Contract) at Whip Media Group

| Greater LA Area
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 Whip Media Group’s products, including Mediamorph, TV Time and TheTVDB, offer a data-driven integrated cloud solution that empowers the world’s leading entertainment organizations to efficiently acquire, distribute and monetize their content. Together, our companies track billions of consumer actions and financial transactions that accelerate innovation for buyers and sellers of content. Whip Media Group has offices in Los Angeles, New York City and London.

The Whip Media Group is growing and is looking for a contract Technical Writer to join the Product team and support some key initiatives that will take around 6 months to complete. The scope of work for this project will include the opportunity to define and implement the processes and procedures we will use to create and manage our technical documentation as well the delivery of key documentation deliverables.

Responsibilities:

  • Design, develop and own the overall process for creating and maintaining technical documents
  • Collaborate with the Engineering, Product Management, Sales, and Marketing organizations to design and develop product manuals, guides, release notes, etc.
  • Create, produce and revise high-quality UI, integration, and API documentation associated with multiple Enterprise Software products
  • Participate in the planning of documentation projects with multiple organization, including engineering, product management, sales and marketing
  • Edit, clarify, and proofread documentation written by others

Requirements:

  • At least 5 years in a technical writing or lead writing role
  • Excellent written and verbal communication, interpersonal, and analytical skills
  • Experience using and documenting SaaS products, targeting multiple audiences, output formats, and use cases
  • Experience designing and delivering clear, accurate documentation targeted at both business and technical users
  • Highly organized and a self-starter, able to prioritize tasks and work independently in a fast-paced, distributed environment
  • Experience with Confluence as a document management solution
  • Experience building good working relationships across teams of both technical and non-technical members
  • Familiarity with the Digital Video industry is a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • Google AnalyticsAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

1841 Centinela Avenue, Santa Monica, CA

An Insider's view of Whip Media Group

What’s the vibe like in the office?

The LA office definitely has a relaxed vibe. There's music playing, interesting conversations happening, and you can usually find our CEO Rich roaming around the office. There's also a theater for movie screenings, and when you feel like hopping off Slack and interacting IRL, you're sure to find someone to talk to (and something to eat) in the kitc

Emily

Managing Editor, TVDB

How has your career grown since starting at the company?

Whip Media Group has fostered a culture of opportunity for all employees - opportunity to learn, grow, fail, adapt, change and explore!

Maren

VP Product & Consumer Marketing

What is your vision for the company?

To transform how content is bought and sold throughout the entertainment ecosystem with a unique, integrated solution to efficiently distribute, optimize
and monetize your content.

Rich

CEO

How do you make yourself accessible to the rest of the team?

The most important part of my job is hiring and retaining great people, so I make myself available via any method (Slack, email, walks, meals, etc.) to anyone with questions, frustrations, or suggestions. I often spend 25-30% of my work week in 1:1 discussions. They’re where I get my best ideas about how to make Whip Media an amazing place to work.

Jason

COO

What are Whip Media Group Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
WMG employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
WMG provides pre-tax dollars to use towards child care, resulting in less taxable income, and more money for you!
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
WMG takes the good times out of the office once a month!
Free Daily Meals
#FreeLunchFridays
Stocked Kitchen
Parking
The WMG headquarters allocates a parking spot for every employee in our parking lot. There's even a monthly monetary reward for those who don't use a car to get to work!
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
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