Sales Training Content Developer at Inspire

| Santa Monica
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POSITION SUMMARY

The Sales Training Content Developer will be an advocate for Inspire’s salesforce, making sure that they have all of the tools and content needed to be successful in the field. Training content may take many forms at Inspire; online modules, training manuals, classroom training decks, recurring webinars, etc. The Sales Training Content Developer will have the opportunity to drive Inspire’s training content strategy using a data driven approach that prioritizes results and facts over anecdotal evidence. 

THE SALES TRAINING CONTENT DEVELOPER HAS FIVE MAIN RESPONSIBILITIES

  1. Build Inspire’s Sales Training Content Library: Work directly with Channel Managers, Member Experience, Sales Agents, Product Marketing, and Design to ideate and produce Inspire’s content library.
  2. Maximize Training Effectiveness: Perform A/B cohort testing to determine the most effective training content that drives Sales Agent efficiency
  3. Support Product Line Testing: Work with the Commercial Strategy team to develop training content that supports short-term product line tests aimed at growing Inspire’s customer base and increasing profitability
  4. Learn From the Field: Regularly interview and shadow Sales Agents to learn best practices from our most successful reps. Turn these learnings into actionable training content 
  5. Implement Content Creation Tools: Define requirements and lead the selection process for tools that will create, house, and deliver our training content 

SOME EXPECTED 2020 DELIVERABLES

  • Organize Inspire’s current training content and create a methodology for the ongoing curation of this content 
  • Execute a strategy for updating our current online training modules 
  • Overhaul the content that supports our classroom training experience 
  • Support the continued rollout of Inspire’s Climate product line through robust training content 
  • Develop customized training for some of Inspire’s largest Sales Partners that focuses on their unique sales tactics and market conditions 
  • Identify and fill gaps in our content library for the Retail channel

SUCCESS METRICS

  • 100% adherence to SLAs for creating and delivering content to key stakeholders 
  • Increase in sales efficiency for Agents interacting with newly developed training content 
  • Deliver regular content curation updates to stakeholders across the business 
  • Ongoing management of content creation tools and the associated vendor relationships 

DESIRED TRAITS

  • Highly organized 
  • Clear communicator
  • Ability to juggle multiple projects at once and prioritize work effectively 
  • Highly motivated to achieve goals and hit commitments
  • Extreme attention to detail 
  • Ability to self-start bring projects to completion 
  • A curious and constant learner 
  • Seeks self-mastery in all aspects of their role 
  • Great collaborator and understands how to work well cross functionally 

EXPERIENCE

  • Must Have
    • Bachelor’s degree or equivalent
    • 2-4 years in a sales training or content development role
    • Experience managing a content library
    • Strong grasp of the Google suite of business tools 
    • Proven track record of delivering training content on time, within scope, and within budget 
    • Impeccable note taking ability and attention to detail 
  • Nice to Have
    • Understanding of the residential energy supply market 
    • Experience creating content for sales agents working in a door to door or retail setting 
    • Experience delivering training content through learning management systems
    • Familiarity with instructional design tools such as Adobe Captivate, Articulate Storyline




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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

3402 Pico Blvd, Santa Monica, CA 90405

An Insider's view of Inspire

How does your team reward individual success?

Each month we award an "Avenger of the Month". This is an employee that embodies one of our values: Own It, Study It, Coach It, Live It. The Avenger of the Month is also featured on our blog here: https://www.helloinspire.com/blog/avenger-life

Inspire

Team

What are Inspire Perks + Benefits

Inspire Benefits Overview

Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant.

Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy. Every Avenger lives for the mission: To build the world’s most consumer-focused clean power platform and inspire a connected moment towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.

Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, a dog friendly workplace & LOTS of cupcakes!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Inspire provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
Inspire sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Full-time Inspire employees receive unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Inspire offers relocation assistance for certain roles.
Professional Development Benefits
Job Training & Conferences
Inspire offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Lunch and learns
Inspire hosts lunch and learn meetings once per month.
Cross functional training encouraged
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