E-Commerce Shop Manager- Beauty Brand

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ABOUT LIVEGLAM:
LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

BIG PICTURE:
The Shop Content Manager at LiveGlam is responsible for managing our online store and providing our customers with an exciting online experience while shopping for our beauty products. If you are a makeup artist (or have eyebrows so good that you should be) that loves to create content and have strong computer skills, then this position is for you.

This position is one half content creation and one-half sales. For content creation, we are looking for someone who is very knowledgeable about makeup, can edit photos, design assets, and write engaging copy that appeals to the beauty community. Our in-house studio will provide new photos and fun videos regularly. For sales, we are looking for someone who can optimize our shopper’s experience, manage promotions, and set up new products to reach our growth goals. No programming skills are required. This position will work closely with our sales, branding, production, and operations/development teams.
 
HOW YOU’LL SPEND YOUR TIME:

  • Managing product pages on shop, creating new products, writing engaging descriptions, editing photos, and making recommendations to keep our shop fresh
  • Planning exciting shop promotions with our branding and sales teams, including coordinating email marketing campaigns and Facebook ads
  • Suggesting new customer features to be developed for our online shop
  • Analyzing customer trends, listening to community feedback and making appropriate updates
  • Staying in tune with e-commerce and industry trends and technologies
  • Making sure best-selling products are kept in stock by coordinating with our product development and fulfillment teams
  • Enhancing our customer offline experience by including special gifts and marketing materials in packages
  • Setting, achieving and reporting weekly and monthly sales goals

 WHAT YOU HAVE:

  • Minimum of 3 years experience in content creation (including writing copy and editing photos, intermediate level Adobe Suite skills preferred)
  • Minimum 2 years of experience in eCommerce
  • Minimum of 2 years experience in makeup artistry
  • Beauty Industry experience or advanced make up industry knowledge (required)
  • Ability to take photos and create designs 
  • Working with cross-functional marketing and sales teams
  • Proven track record of reaching and exceeding sales goals
  • A deep understanding and/or passion of the beauty industry is strongly preferred
  • Excellent communication, organizational and analytical skills

 
WHO OVERSEES YOU:
The Shop Content Manager will report directly to the Digital Marketing Manager
 
WHO YOU OVERSEE:
Currently, the Shop Content Manager has no personnel reporting directly to him or her but will work with multiple cross-functional teams including sales, branding, production and development teams

WHERE IT ALL GOES DOWN:
All the action takes place at our BRAND NEW studio in Burbank, CA!

WHEN THE MAGIC HAPPENS:
This role will start out as a 1099 Consultant at about 20 hours a week and may potentially evolve into a full-time position for the right candidate
 
WHY YOU SHOULD JOIN US:

  • We’ve kept our hiring bar really high - you will work with the best
  • Our product is growing quickly, so you’ll get the opportunity to take on a lot of responsibility and grow a ton personally!
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Location

Burbank, CA 91505

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