Joybird is looking for an Operations Analytics Analyst who is hungry to be an early member of a new Data & Analytics team and to make the company more data driven. As our Operations Analytics Analyst, you’ll report to the Director of Data & Analytics and be the go-to source for analytics needs for the Joybird Operations team: from Transportation & Logistics to Warehouse Operations & Inventory Positioning.

You will apply quantitative skills to answer high-level business and strategy questions and support operational initiatives.

We welcome applications from across a range of backgrounds and experiences (e.g., management consulting, advanced analytics in a corporate setting, business/operations analytics).

What you'll do:

• Translate high-level business problems into more specific questions which can then be answered by data-driven analysis
• Partner with various business stakeholders to identify key factors and requirements for each project, and get buy-in for project methodology
• Complete network and transportation optimization models using supply chain optimization analysis to find the lowest cost, fastest transit times or most efficient routing for our shipments
• Understand cost drivers throughout the supply chain to identify strategic opportunities
• Develop a model to estimate the impact of a specific recommendation while controlling for factors that may introduce noise into the analysis
• Develop insights into key margin drivers to influence Joybird's pricing decisions
• Conduct big data analysis using SQL, R, Python and other software applications
• Present data with a clear point of view so that insights can be used to help drive business strategy

Example Projects:

• Strategic analysis of the delivery experience to model fulfillment options for non-standard delivery times.
• Building a nationwide carrier portfolio optimization model to determine the most efficient and profitable distribution of Joybird volume. This model drives selection of the best overall damage, cost and transit time trade-offs for all of our shipments.
• Analyzing the optimal way to handle cross border shipments into Canada
• Analyze the impact of fast deliveries vs. accurate deliveries on customer satisfaction in order to optimize delivery expectations on our website.

What we're looking for:

• You have at least 1 - 4 years of experience in an analytical/consulting role preferably with supply chain or logistics experience
• You have a degree in Mathematics, Industrial Engineering, Economics, Statistics, Physics, or other concentrations with heavy quantitative focus strongly preferred
• Previous experience presenting business cases to senior leadership
• Experience working within large datasets and passionate about solving complex business problems
• You possess an affinity for data, and resourcefulness in obtaining data when clean and or complete information is not available
• Understanding of Lean, Six Sigma preferred.
• Possess strong written and verbal cross-functional communication skills
• Positive, people-oriented, and enthusiastic
• Technical experience using SQL, R, Python, or other languages

Perks:

• Competitive salary
• A business that trusts and embraces tech
• A leadership team that wants to do it right and is open to new ideas
• A startup with a proven business model that’s growing fast
• Generous health benefits (dental, medical, vision)
• 401k plan
• Ample Paid Time Off
• Fully stocked pantry with your choice of snacks and drinks
• Furniture discounts (for friends and family too)

Our Core Values:

• Customer-centric — You are passionate about delivering an end-to-end WOW experience for every customer. 
• Transparent — You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving. 
• Results-driven — You aim high and go beyond tradition and standards to reach our goals.
• Constantly evolving — You're never satisfied and are unafraid to be better a version of yourself.