Social Media/Community Manager

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About Us

Fair is an automotive FinTech company that’s revolutionizing the way we finance and shop for cars by offering unprecedented freedom, flexibility, and a fully digital experience. 

Fair isn’t just our name; it’s our culture. We believe in transparency and equality. We believe in hard work, but we also believe that hard work should be celebrated and rewarded. That’s why we provide lunch and snacks to fuel your work each day. We offer free health benefits, paying 100% of medical, dental and vision care coverage premiums. We offer flexible work hours and unlimited vacation, which we actually encourage you to use. So go ahead and take that well-earned trip to Hawaii, and make sure to send your Fair family a postcard!


Who You Are

You are a social guru, providing wisdom on community management. You find your Zen when you’re developing and managing social campaigns to drive brand awareness and engagement. As our in-house expert, you will be responsible for creating content, managing posts, responding to followers, and frequently reporting back on analytics and optimization strategies.

 

What You’ll Do

  • Research and align on current benchmark trends and audience preferences.
  • Craft and implement a content strategy for various social channels to align with the overall marketing and business objectives.
  • Generate, publish and share content that generates brand awareness, user engagement and interest.
  • Work with Digital Marketing Manager to monitor and optimize SEO and organic social.
  • Collaborate with various internal stakeholders like marketing, customer service, and compliance to ensure brand consistency across all channels.
  • Communicate with followers. Work with the Customer Support Director to respond to queries in a timely manner and monitor customer reviews.
  • Suggest and integrate new features from each channel to optimize brand awareness and brand reach.
  • Stay up to date with current technologies and trends in social media, tools and applications.
  • Collect and build a visual dashboard, reporting back on how content is performing, and develop audience insights.

 

What You Have

  • 3+ years of experience as a social or community manager. Previous tech company experience is a bonus!
  • Hands-on experience in content management and reporting on engagement metrics.
  • Excellent copywriting skills.
  • Ability to be creative on the fly – delivering creative ideas and strategies around content creation.
  • Previous experience and knowledge of SEO, keyword search and reporting analytics for various platforms (Facebook, Twitter, Instagram, etc.).
  • Excellent communication, analytical and multi-tasking skills.
  • Interest in social impact, FinTech, and mobility is a plus.



Equal Employment Opportunity (EEO)

It’s Fair’s policy to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color,  religion, gender, gender expression, gender identity, sex, medical  condition (as  defined  by California law  and  which  includes  pregnancy or  childbirth), national  origin, age, physical or mental disability, political activity or affiliation, ancestry, marital status, protected veteran status, citizenship status, sexual orientation, genetic information, taking or requesting statutorily  protected  leave, or any other legally protected status where there is no bona fide  occupational qualification or legitimate business reason for the differing treatment. In addition, Fair prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state or local laws.

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