Deluxe Entertainment Services Group Inc. is a global leader in digital media and entertainment services across film, video and online content from capture to consumption. 

Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post production, distribution, asset and workflow management and new digital solution-based technologies. 

With operations in Los Angeles, New York and around the globe, the company employs nearly 8,600 of the most talented, highly honored and recognized artists and industry veterans worldwide. For more information visit www.bydeluxe.com.

We are looking for a Senior System Engineer to join the team. This position is located in Burbank, CA. 


The Department: Digital Cinema Production Systems
The Deluxe Digital Cinema productions systems group supports applications and infrastructure that enable Deluxe's rapidly growing, world-wide digital cinema business. These applications play a key role in supporting our major cinema studio clients and have a profound impact on our business growth.

Position Description: Senior System Engineer 

Work focused on Windows and some Linux (CentOS/Red Hat) server environments, performs work that is highly complex and varied in nature. Develops integrated solutions to resolve highly complex technical and business issues. Recognized expert internally and externally within several disciplines, and often provides strategic direction, guidance and integration of products and services. May lead projects and provide guidance/training to more junior staff.

Job functions focus on Windows with the addition of some Linux system administration, engineering, automation, and configuration management. The System Engineer demonstrates working experience and success in the DEVOPs framework and practice. The individual must also be very familiar with virtualization computing technologies such as VMware vSphere, RHEV Manager, or Openstack. The individual should have a good command of networking, storage technologies, and integrated or converged infrastructure.

Duties Include:
• General system administration tasks for Windows and Linux systems, including but not limited to: 
- server hardware installation and configuration: OS installation and configuration, monitoring configuration and reporting 
- provide triage, escalation and follow-up on support issues;
- configure and maintain backup solutions
- subject matter expert for internal company applications
- documentation and end-user training
- provide recommendations for application, process or system changes
- participate in change management for application deployments
- participate in regular on-call rotation; and work with application support, quality assurance and development groups.
• Research, evaluate and recommend software and hardware products. 
• Perform research and analysis of new engineering and integration, systems evolution, architecture, development, certification and accreditation, and configuration management.
• Perform technical planning, internal and external reporting of analysis to support project decision making.
• Responsible for troubleshooting server and enterprise software problems as reported by users.
• Provide technical expertise and advice to various areas of the enterprise in the development of information technology solutions and in support of Tier 2 and 3. 
• Responsible for documenting solutions to problems as needed.
• Deploy the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of server operating systems, enterprise software, related utilities and hardware.

Requirements:

Work Experience:
7+ years of solid direct IT work experience in supporting, administering and engineering Windows server software and hardware products and problem solving/troubleshooting. Additional experience with Linux preferred.

Required Skills:

• Mastery of Windows server administration (Active Directory, WSUS, DNS, KMS)
• Virtualization (VMware vSphere 5.x + preferred)
• Scripting skills (Python/Powershell/Perl/Shell)
• Monitoring system administration (Solar Winds/Nagios)
• Excellent written and verbal communication skills
• Ability to troubleshoot issues and bring them to resolution
• Ability to document technical information for non-technical audiences
• Experience supporting internally developed/released applications
• Ability to work independently or in a team environment
• Ability to manage and prioritize multiple projects and tasks
• Flexibility to participate in regular on-call rotation
• Ability and willingness to learn new material quickly


Preferred Skills:

• Linux (CentOS/Red Hat) server administration 
• Firewall hardware/software administration (Palo Alto/Checkpoint)
• MS SQL Server and/or Postgres DB installation and administration
• Imaging procedures and technologies (Acronis, WinPE)
• Citrix XenApp administration
• Automation tools (Openstack, Puppet, Cobbler, CFEngine, etc.)
• Administration and use of Atlassian tools (JIRA, Bitbucket, Confluence)
• Experience with a support desk ticket system (ex. Zendesk, OTRS, JIRA ServiceDesk)
• Basic understanding of the Digital Cinema business and technology


If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team! 

We offer competitive pay and benefits program, including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more. 

Deluxe’s policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.