Senior Product Manager, Digital Imaging

| Santa Ana, CA, USA
Employer Provided Salary: 135,549-220,067 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our product & engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. 

Product and Design: Our Product and Design teams are helping to create a seamless user experience across various platforms to provide the most trusted services and delightful experiences for grading, protecting, managing, buying, selling, and sharing collectibles. Our grading operation processes millions of collectibles a year and serves as a research hub for collectors across collectible categories. By leading the standards in the collectibles industry, we have earned customer trust that we can leverage across our expanding product offerings such as Vault and Goldin Marketplace.

Team Overview

Collectors values adopting the latest industry trends and implementing the best technical solutions to empower industry-leading operations. We’re looking for a Senior Product Manager with a similar passion and experience to join us and “Play to Win the Game” as we’re at the helm of a digital transformation.

In this role, you’ll focus on designing and scaling the digital imaging tools and applications, in partnership with our Operators and Imaging software teams, to enhance and empower multiple key areas of the business. With our world-class teams, you’ll identify ways to add value to both our internal and external customers. 

*Remote or hybrid candidates will be considered. Location near Santa Ana, CA or Seattle, WA strongly preferred, or openness to travel to our operations. We believe that there is significant value in in-person collaboration especially for the highly cross-collaborative and complex projects this person will be driving. This will be discussed further as part of the recruiting process. 

What you’ll do:

  • Developing system and operational processes in collaboration with operators, business partners; and implementing mechanisms to improve processes at scale. 
  • Partnering with the Imaging Software team to build innovative digital technical solutions, managing multiple stakeholders
  • Leading strategic roadmap prioritization processes with senior leadership
  • Combine superior communication skills with the analytical horsepower to break down complex operational problems and possess a high sense of ownership and will to get stuff done.

Who you are: 

  • 5 - 7 years of experience as a product manager with at least 2 years of experience with  digital imaging, supply chain operations or manufacturing operations.  
  • Experience with driving digital imaging solutions, including a deep understanding of image detection, recognition and classification is preferred.
  • Experience working with and developing internal tools such as WMS, ERPs, Manufacturing Systems as well as with third-party API integrations and API documentation.
  • Led the ideation, development, and launch of innovative technical solutions to support supply chain and fulfillment operations, with a strong emphasis on technical proficiency and digital transformation to the continuous improvement process.
  • Can operate within an enterprise ‘shared services’ architecture, with a forward-thinking mindset towards the current trends related to SaaS, PaaS, IIoT, and cloud solutions.
  • Manage cross-functional internal teams on scalable implementation projects through effective communications and alignment towards a shared vision

Salary Range: The salary range for this position is $135,549 - $220,067. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Candidates must be authorized to work in the United States. 

Reasons To Join Us: 

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: All full-time employees are eligible for paid vacation 
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]. 

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
Explore other available openings at collectors.com/careers.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • FlutterLibraries
    • ASP.NETFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • .NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

1610 E Saint Andrew Pl, Santa Ana, CA 92705

An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors Universe really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
For eligible roles, we allow employees to work remotely in a hybrid-model (where they come onsite several days a week, or every other week); we also allow certain roles to work entirely remotely.
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Disability insurance
Dental insurance
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision insurance
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health insurance
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) matching
The company offers a match of 50% of up to 6%.
Company equity
Collectors offers stock options for a number of eligible roles
Performance bonus
Collectors offers performance bonuses for a number of eligible roles
Pay transparency
Child Care & Parental Leave
Generous parental leave
Paid parental leave includes 8 weeks of paid leave for the birthing-parent at 100% of pay and 8 weeks of paid leave for non-birthing parents, including adoption and foster placement.
Family medical leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
The Commuter Spending Account can be used to cover qualified transit passes, vanpooling, payments for transportation in a commuter highway vehicle, and qualified parking costs. The parking and transi
Company-sponsored outings
Collectors has company-wide holiday parties and other team-specific events throughout the year
Onsite office parking
Relocation assistance
Fitness stipend
Collectors currently partners with Crunch Fitness to offer membership discounts for US-based employees. Spouses, domestic partners, and members of the same household are also eligible.
Home-office stipend for remote employees
We offer internet reimbursement for employees working from California, as well as equipment offerings (e.g. monitors) for remote employees.
Meditation space
Mother's room
Professional Development
Job training & conferences
Examples of job training includes management training, and conference attendance for a number of different roles
Tuition reimbursement
Collectors’ educational assistance program reimburses up to a maximum of $2,000 of tuition per employee per calendar year.
Promote from within
Continuing education stipend

Additional Perks + Benefits

Our team members are invited to participate in celebrations, holiday events, and team building activities.

One other notable benefit is Employee Discounts: Employees receive discounts on select grading services for approved submissions

Collectors is constantly looking to update its benefits to meet the needs of our employees.

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