The Product Manager will manage and work closely with the technology, marketing, sales and member support groups to develop, scope, spec, build, and go-live with products, features and dashboards that delight our members and bring a data-first understanding of our product suite. The core of this role is about delivering world-class user experiences to our Smart Home and retail energy customers and to an ever-expanding and broader user base. The role requires you to be a key contributor in the product organization who owns a roadmap, goals and objectives to achieve aggressive growth goals.

Some of the highlights of the position are:

• Enrollment Experience. How customers sign up for our Smart Home and Clean Energy products through different channels and their experience as a customer once enrolled.

• Engagement Platform. Leadership in creating a highly-engaged user base, including continued development of the platform that hits specific engagement KPIs.

• Valued Customer Program. Strategic development of a program for our valued customers that continuously delivers delight to the customer.

• Point Of Sales Experience. Continuing to build and evolve Inspire’s best-in-class tablet experience for our neighborhood sales teams and immersive experiences for our events/retail channels that drives conversion of our Smart Home and Energy products.

• Partnerships: Be primary owner of product's deliverables to our business development team, including facilitating growth by building partnership-centric user experiences.

Some more specific responsibilities…

• Oversee the product strategy and execution for a specific category and roadmap. Champion product initiatives and business cases to the executive team for prioritization.

• Provide product development support to our customer lifecycle marketing leader to create fantastic customer engagement experiences

• Encourage a fast-paced approach within a cross functional team / culture to create, prototype, test and release products and features.

• Oversee the design and usability of your product category. Impact the UX of the product development by creating and advising on wireframes, taxonomy, and flows.

• Work with an agile mentality in collaboration with engineering, design/UX, product marketing, finance and other teams in the defining a path forward for the successful execution of applications and products.

• Develop a real time feedback loop to monitor the Inspire product category (features, design, usability). Leverage this feedback and integrate into a continuously improving experience.

REQUIREMENTS/QUALIFICATIONS

• Understand how to build a mission-driven product that translates our brand promises into user experiences.

• Experience with UI/UX design, product specs (including functional /technology specs, market requirement docs), production pipelines, and content management workflows.

• Strong technology background with a firm grasp on the interconnected relationship between product and engineering teams. Good experience on how best to manage projects / teams effectively and building consumer technology products.

• Exposure to developing tools / features to increase customer usage / retention.

• Personality profile to fit into a high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels.

• Past experiences we can review where / when you focused on driving results by: anticipating and projecting outcomes, expediting decisions that consider alternative solutions, and optimizing results.

• Experience developing dashboards and key metrics to track performance and inform strategy.

PERSONAL ATTRIBUTES

• You want to work at a purpose-driven company.

• You are data driven.

• You are incredibly smart.

• You can set operational targets and manage a cross-functional effort to achieve those targets.

• You motivate others; you communicate clearly; you inspire your coworkers.

• You are a collaborative, hard working, problem solver, who leads by example.

• You need to be a critical part of something huge.

ABOUT INSPIRE

Inspire makes it simple for everyone to have a smart home. The company’s groundbreaking subscription is the first to seamlessly combine smart home control and clean energy for home. Powered by a proprietary analytics engine, the Inspire Smart Home app allows members to create and control a completely personal home experience. Inspire empowers people to live more purposefully and sustainably everyday, moving us all towards a brighter energy future.

Launched in January 2014, Inspire homes have used the clean power production equivalent of 121 wind turbines since inception. Driven by a team of mission-driven Avengers in sunny Santa Monica, Inspire prides itself on a culture of ownership, teamwork and stalwart obsession with “crushing it!”