JOB SUMMARY:

The Director of Product Management will be an integral team member of a new eHarmony service.  Qualified candidates MUST have product/service experience at a major, consumer-facing technology company with heavy emphasis on consumer mobile applications in both IOS and Android markets.

This role is responsible for increasing user engagement, customer registrations, sales conversion and customer satisfaction.  Additionally, this person will have their eyes on the pulse of mobile innovation and bring product and thought leadership to our mobile team.

Daily activities include: gathering market and technical requirements, developing strategic product plans, creating specific product requirements, coordinating project schedules and timelines, ensuring effective communications within the cross-functional team, and ensuring consistent quality and UX across all mobile platforms.

Lastly, the Director of Product Management leads large initiatives that span multiple groups including Engineering, Marketing Programs, Content, Creative, Sales, and Customer Service, so strong communication skills are required.

In this position, you will be responsible for:

• Assessing competitive landscape for emerging products in areas of responsibility
• Tracking developments in mobile consumer technology and assess applicability to our product offering
• Creating, manage and execute the product roadmap to meet business objectives & goals.
• Coordinate with other departments when implementing the project plans (Engineering, Marketing, Customer Care, Analytics and Quality Assurance). Update and augment the product requirements as necessary.
• Working with key cross-functional teams to manage and deliver all product projects on time and within budget; balance product requirements and market impact against time to market and project risks.
• Monitoring, evaluate, prioritize, and incorporate customer and prospect feedback into project plans and regularly scheduled enhancement releases.
• Monitoring key conversion metrics to support continual optimization of the product and business plan.
• Creating and maintain weekly, monthly, quarterly and annual management reports to track progress against plan for key metrics including product usage, customer satisfaction and market share. Identify performance gaps and work to resolution.

The successful candidate will have:

• BA/BS Required; MBA a plus
• Excellent communication and interpersonal skills
• 5+ years of comparable product management experience at a large consumer-facing technology company with mobile apps available in both IOS and Android
• Internet or software product management experience required (business to consumer)
• Experience with Agile and iterative product development processes and methodology
• Success in delivering products from concept through launch
• Proven track record coordinating cross-functional teams to deliver projects on time and within budget
• Ability to effectively influence multiple teams to drive internal consensus and common goals
• Proven creative problem solving and innovative mindset
• Self-motivated worker with entrepreneurial passion and ability to effectively multi-task

About the Company

At eHarmony, we've never shied away from big challenges. We came together in 2000 believing that with a mix of psychology and some cutting edge technology, we could create relationships that were happier, more fulfilling and enduring.

It's not in our nature to brag, but as they say, the numbers don't lie. With over 61 million registered users, we've successfully married more than 565,000 couples, and are responsible for nearly 5% of marriages in the US - that's 438 people every day that say "I Do" because of eHarmony. We had so much success at home that we decided to expand our service internationally, launching country specific sites in Canada, Australia and the UK.

And we are not stopping there. We are creating new products and services. Realizing that all relationships are complicated, we are exploring opportunities to apply our advanced matching technology to help people find fulfilling careers, friendships and even to understand themselves a little better.

Being a part of eHarmony means being a part of something bigger. We value the relationships that we create for our customers, and the relationships that we create with our employees. This is why we offer highly competitive compensation packages that include base salary, bonus and stock options. In addition, we offer comprehensive benefits, catered weekly lunches, onsite chair massage, a fully loaded game room and much more.

Come and be a part of something amazing... Come change the world with us!