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Tinder brings people together. With tens of millions of users and a presence in every country on earth, our reach is expansive—and rapidly growing. Your work here can change the world. We are seeking a CRM Specialist to join our Product team. Reporting to the Sr. Manager of CRM, this position will be responsible for creating and executing email, push notification and in-app messaging campaigns. If you are detail-oriented, resourceful and data-driven—if you’re energized by the idea of rolling out a high volume of campaigns to a diverse, global audience—we want to hear from you.
In this role you will:
- Own end-to-end campaign production: pre-production, development, execution, and reporting
- Execute email, push notification and in-app messaging campaigns
- Coordinate with internal partners to ensure timely deployment of campaigns
- Own day-to-day communication with internal clients
- Monitor CRM dashboards and report findings with the team
- Execute and report results of A/B and multivariate tests
- Proactively identify opportunities for process improvement and reducing execution complexity
We're looking for:
- 2+ years of CRM experience (preferably with list sizes 150,000+)
- Experience with enterprise level CRM platform (Leanplum, Appboy, Urban Airship)
- Excellent communication skills and ability to interface effectively with other departments
- Proficient in HTML, MS-Office (Word, Excel, PowerPoint), Adobe Suite (including Photoshop, Dreamweaver, and Illustrator.)
- Extreme attention to detail
- Ability to multitask, prioritize, and keep up with a large volume of tasks in a fast-paced environment
- Passion for collaboration and working in a team environment
As part of our team, you’ll enjoy:
- The hustle of a startup with the impact of a global business
- Tremendous opportunity to solve some of the industry’s most exciting problems
- Working with an extraordinary team of smart, creative, fun and highly motivated people
- Comprehensive health coverage, competitive salary, 401(k) match and meaningful equity
- Unlimited vacation and flexible working hours
- Daily catered lunches, endless supply of refreshments, basketball court, fitness classes and social events
- Modern, uplifting work environment in an ideal location
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