Through brilliant people, innovative technology and operational excellence, TaskUs is the rocket fuel behind some of the soaring successes our clients have experienced!

The Content Marketing Director (CMD) position is located in the company headquarters in Santa Monica, CA. The CMD will report directly to the Senior Director of Marketing and will be responsible for managing and developing the content marketing operations for TaskUs, specifically focusing on sales enablement collateral. This role will work closely with the entire Marketing team will maintain the content that fuels marketing activities across sales enablement, social media, events and marketing automation. 

We believe that this role is “career defining” for the selected, motivated candidate. If you’re ready to soar, contact us today!

Responsibilities (including, but not limited to):

• Develop a strategic content calendar and sales enablement library to support new and base sales including:
  
  • One sheets
  • Case studies
  • Corporate decks
  • RFPs
• Work directly with Client Services and department leaders to mine for information to be repurposed to drive sales
• Assist proposal manager to
  
  • Regularly audit and refresh knowledge base
  • Review final submission of proposals
  • Refine RFP answer repository
• Assist existing Content Manager with the development of brand marketing content to position TaskUs as thought leaders including:
  
  • Blog postings
  • Social media
  • Emails newsletters
  • White papers
  • Press releases
  • Videos
  • Webinars
  • Infographics
• Measure, analyze, and optimize performance of content across all outlets
• Work closely with Sales and Marketing teams to ensure alignment of goals; establish and report on results of content performance
• Own TaskUs’ tone of voice and brand positioning in all written materials
• Be a general resource across the entire organization for writing, proofreading, and editing client-facing and public-facing pieces

Skills:

• Excellent written and verbal communications skills, including the ability to produce compelling email marketing copy and sales enablement marketing collateral
• Engaging business writer who can communicate complicated topics in a simple, thought-provoking manner
• Strategic thinker – ability to make data-driven business decisions
• Strong relationship management, organizational and project management skills
• Comfortable thinking on your feet and working through ambiguity
• An eye for design – able to quickly spec out and wireframe presentations & more
• Quick learner – must be eager to independently learn about the latest technologies, solutions and platforms
• Resourceful - Writing and content creation is your core competency, but your belt has a number of other cross-functional skills
• Research driven – must enjoy the “search” for information using conventional and scrappy methods
• Results focused - You love measuring the impact of your deliverables
• A passion for technology

Qualifications:

• Bachelor’s degree in Journalism, Public Relations, Marketing / Business or related communications field
• 5-10 years content marketing experience, technical writing experience preferred
• 3+ years branding and positioning experience
• Experience advocating for content strategy best practices, principles, and methodology
• Experience in an agency or similar client services environment is preferred
• Experience with production tools, like SlideShare, and productions teams, like photographers and videographers
• Experience working with Adobe creative suite
• Experience writing RFPs (plus)
• Has worked at a startup before (plus)
• Experience with Salesforce (plus)
• Experience with WordPress (plus)

About TaskUs 

TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines. 

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past four years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.

With laundry, wellness, cellphone and home internet reimbursements, flexible working hours, mindfulness meditation lessons, an environment of total transparency, and a relentless focus on experimentation, we're quickly becoming one of the most sought after companies to work for in Los Angeles - it’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal.

If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works. To learn more about TaskUs’ career offerings and to apply, please visit www.taskus.com/hq-careers/.

TaskUs, Inc. is an equal opportunity employer.