Community Manager

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Who is Social Envi?
Social Envi is a social media marketing organization, founded in 2010. Our company builds social environments designed to engage brands with their customers and prospects. Based in Los Angeles, CA, we’re a fun-loving bunch who thinks that what we do for work is fun.

We’re strategists, graphic designers, bloggers, community managers, copywriters, multi-media producers and futurists. Granted, it’s not brain surgery, but as seasoned pros, we’re passionate, even a little obsessed, about being the best at what we do. (Beats a “real” job, anyway.)

Your mission (should you choose to accept it)
As an Associate Community Manager, you’re like an online matchmaker. You introduce customers to our clients via social networks, then act like a chaperone, keeping an eye on things and making new introductions. No actual dating involved.

Still not juicy enough? Here’s some more. As Associate Community Manager, you’ll be expected to:

Create Conversation Calendars: Give ‘em something to talk about. Help write blog posts and marketing messages to post and distribute to the community. Calendars are typically produced weekly or monthly.

Develop Incentives/Promotions: Everybody likes swag. Here, you get give it away. Social promotions can be coupon codes, free merch, surveys, sweepstakes, product trial/reviews, free samples. You’ll be in charge of it all.

Outreach to Influencers/Bloggers: Figure out who the movers and shakers are. See who can serve as a paid or unpaid influencer from among a brand’s following. Influencer-Bloggers may get exclusive content, client access, swag, or other compensation for their participation and promotion.

Develop Reports: Keep tabs on progress. Produce regular reports on your performance vs. client benchmarks. Use Facebook Insights, Radian6 and other key social reporting tools. Our Research & Analytics team will support you as needed.

  • Summarize insights and conversations to create actionable, client-facing reports that lead to optimization.
  • Create and update daily, weekly and monthly reports.
  • Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the social media campaigns.

Moderate and Respond: Be a gracious host/hostess. Review user-generated comments and posts in a timely manner. Reply to comments (as appropriate) to foster a positive community. Follow each brand’s Social Media Guidelines.

Remember, our account team has your back. We’ll provide both mentorship and partnership.

Let’s talk about you:

  • You’ve been around the block: 2+ years of experience in social media, community management, digital, or related field
  • Bachelor degree (preferably in digital media, marketing, communications or related field)
  • Speak, write, and present like a pro
  • You can translate jargon
  • Spin multiple plates while to meeting deadlines
  • PowerPoint ninja, Mac fluent
  • Right-brain/left-brain ambidextrous
  • Eat, breath Social
  • Photography skills beyond Instagram
  • Handy with a Digital SLR camera

Bonus Points

  • Blogger with Klout
  • Agency experience
  • HTML, CSS and Photoshop don’t scare you
  • The name Tom Anderson means something
  • You started a meme
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Location

2724 S. Robertson Blvd., Los Angeles, CA 90034

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