Ad Operations Coordinator
Prodege is a member of the Technology Crossover Ventures investment portfolio, with a $60 million investment in May 2014. Its flagship properties, Swagbucks.com & MyPoints.com are the web’s most popular rewards programs that gives users free gift cards and cash for the everyday things they already do online. Points are redeemable for gift cards to major retailers including Amazon and Walmart. Swagbucks has already paid out over $130 million in cash and gift cards!
We are currently looking for an Ad Operations Coordinator to join our team. This role will be responsible for maintaining strong relationships with current clients, provide client support and will also renew and grow our account base.
As our Ad Operations Coordinator, you will also:
- Review data provided by Swagbucks’ merchants for accuracy and conformity to requested specifications
- Coordinate campaigns from inception to live environment
- Manage multiple stages of production timeline
- Identify, reconcile and resolve discrepancies of incomplete information or assets
- Be responsible for development, completion and processing proposals/specs
- Be the central communicator between all stakeholders taking campaigns from inception through completion and successfully reporting results
- Understand client objectives, improve campaign success by analyzing campaign and effectively communicating optimization recommendations to maximize account growth and retention
- Work closely with internal teams to ensure that all contractual obligations are being met with respect to client needs and expectations
- Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings
- Work cross departmentally for issue resolution when needed
- Deliver great customer service and maintain high client satisfaction levels
- Respond to client inquiries in a timely manner
Skills and Experience Required:
- 0-2 years relevant experience at interactive agency or equivalent
- Superior verbal and written communication skills
- Exceptional negotiation skills
- Must be detail oriented and possess strong analytical skills
- Excellent organization and project management skills
- Ability to think creatively and sell strategically
- Thrive in a fast-paced environment
- Works well independently and in a team environment
- Must have superior prioritization and multitasking skills
- BA/BS degree preferred
- Strong understanding of digital advertising solutions (i.e. video, media or performance) and revenue ecosystem preferred
Our Accolades:
• Los Angeles Business Journal – Best Places to Work, August 2016• The 2016 Career Launching Companies, Wealthfront
• Inc 500 – Fastest Growing Private Companies
• Deloitte’s Technology Fast 500
• Los Angeles Business Journal – Fastest Growing Companies
• Los Angeles Business Journal– Best Places to Work
• President Josef Gorowitz -- Ernst & Young 2014 Entrepreneur of the Year: Los Angeles, Advertising Category
• President Josef Gorowitz -- SoCal Tech Top 50 Executives Award 2013
• CEO Chuck Davis – Los Angeles Venture Association (LAVA) Hall of Fame Honoree
• CFO Brad Kates -- Los Angeles Business Journal: 2014 CFO of the Year, Winner
• CTO Shane O’Neill -- Los Angeles Business Journal: 2014 CIO of the Year, Finalist