Los Angeles Tech Jobs and Startup Jobs

188

Customer Success Manager

RealtimeBoard
Greater LA Area
1 hour ago
+14
Develop best practices for new customer onboarding and customer growth/resell/renewal to ensure ongoing customer success. Educate users on how to use RealtimeBoard based on their specific needs. Communicate directly with customers to answer questions and address issue through email, live chat, video chat and other channels. Maximize customer retention metrics. Track and identify the probability of customer renewal and expansion for each customer. Create content and enable customers to drive user engagement. Creating customer education programs including: emails, webinars, workshops, videos and guides to maximize their use of RtB. Become a RtB product expert. Work with our global team to produce a world class customer experience.

Data Analyst, Product

Honey
Greater LA Area
4 hours ago
+26
Honey is a fast-growing startup based in Los Angeles. Our online shopping platform offers users a smarter way to shop. Through a simple browser extension, we open up instant access to exclusive savings, deals, rewards and discovery, all powered by the collective knowledge of Honey’s community of online shoppers. We are helping millions save when they shop online, and we're hiring! We are actively seeking a Data Analyst, Product to help us

IT Manager

FabFitFun, Inc.
Greater LA Area
7 hours ago
+12
FabFitFun is seeking an experienced and proactive IT Manager to support immense growth in our West Hollywood HQ. As the IT Manager, you will manage our existing Helpdesk team, support ongoing and future office expansions, and collaborate with our IT Director to develop IT roadmap, implement new systems and processes, and build a world-class IT department.

Helpdesk Technician

Product Manager - TV

Office Manager

Operations Coordinator

Account Management Assistant

Product Manager - Style

VP, Merchandising

Product Integrity Manager

Load 5 more jobs9 jobs at FabFitFun, Inc.

Global Operations Associate

Flexport
Greater LA Area
8 hours ago
+29
Manage all aspects of international trade from origin to destination; Interface with global logistics partners to coordinate international shipments; Shepherd clients through the complexities of international trade; Collaborate with the sales team to ensure the highest level of service possible; and Assist Customs Team with logistical troubleshooting.

Customer Experience Specialist

sweetgreen
Greater LA Area
15 hours ago
+14
Contribute on a team of guest experience advocates to field daily guest questions across various channels (email, text, yelp + social media) and achieve a best-in-class response time. Create above and beyond experiences that deepen the guest's relationship to our brand. Critically problem-solve common complaints by flagging trends + partnering cross-functionally to recommend + implement preventative measures; proactively create a better guest experience. Support operations teams as a unit that works closely to deliver real-time feedback to our store leadership. Celebrate internal team member successes by executing moments of recognition (hand-written thank you's, sweetgreen swag, coordinating recognition from our execs, delivering surprises to the store in real-time).

Product Manager, Construction Financials

Procore Technologies
Greater LA Area
15 hours ago
+24
As a Product Manager at Procore, you are trusted, and expected, to craft and execute against a vision, in concert with your dedicated UX & Engineering counterparts. To do that, you’ll: meet with customers in their native environments, solicit feedback from internal market-facing teams, partner with executive and strategy teams, and participate in daily standups and releases with UX & Engineering. Altogether, it’s a dynamic, modern, fast-paced role, where each day brings new challenges and successes.

Senior Product Manager, Construction Financials

Senior Product Manager, Search

Product Manager, Directory

Service Desk Specialist

Director, Global Deal Desk & Order Management

Administrative Assistant, Product

Customer Success Manager, Mid-Market

Customer Success Department Coordinator

Strategic Product Consultant, BIM/VDC

Customer Success Business Analyst

Customer Support Representative

Senior Executive Coach

Load 9 more jobs13 jobs at Procore Technologies

Director of Customer Experience

SNACKNATION
Culver City
17 hours ago
+12
We’re looking for a customer experience thought leader who knows how to move the needle for customer retention...someone who has creative ideas, an iterative mindset and can drive toward measurable, data-driven results. This important leader will report to the Senior Vice President of Customer Strategy and manage a small team of incredible humans who are responsible for day-to-day experience implementation. Our customers are friendly, our

Sr.Director, Technical Professional Services

ServiceTitan Inc.
Greater LA Area
23 hours ago
+21
ServiceTitan is looking for Sn. Dir, Technical Professional Services to lead teams of technical subject matter experts focused on delivering specialized services for our clients. Departments within the Client Services group include Data Engineering, Accounting Integrations, Telecom Services, Technical Training, and Custom Development. The team focuses on delivering specialized technical services to clients at any point of the lifecycle as needed. The candidate will lead a team of approximately 60 high impact individual contributors, Managers and Directors across two locations in Glendale, CA and Atlanta, Georgia. This role requires building effective and scalable processes, programs, and systems that leverage both people and automation to support a wide variety of technical delivery tasks.

Director of Enablement (Customer Success)

Operations Manager

Tradeshow Manager

Events Coordinator

Senior Director, Product Management - Customer Experience

Senior Product Manager, e-Learning and In-App Help

VP, Client Onboarding

VP of Product

Senior Director/VP of Operations, Customer Success

Product Manager (Financials/Accounting)

Senior Product Manager, Reporting

Customer Adoption Representative

Application System Administrator

Load 10 more jobs14 jobs at ServiceTitan Inc.

Senior QA Team Lead

Verifi
Greater LA Area
1 day ago
+26
We are currently hiring for a dynamic and collaborative Sr QA Team Lead for our Chargeback Operations Team! At Verifi, you will be part of a dynamic environment that supports interdepartmental collaboration, fuels creativity and provides you with an opportunity to take ownership and play an intricate part in our company’s success. You will work alongside the brightest and most remarkable individuals in the industry and you will have an immediate

Senior Account Manager

Deluxe Entertainment
Greater LA Area
1 day ago
The Senior Account Manager role exhibits a high level of skill and ability to manage complex projects and oversee other team members.  Senior Managers will exist as leads above different service lines and are intended to be a strong #2 to the Account Director overseeing the order management freeing the Director up to focus more on the overall customer experience and account success. They will also work heavily with Operations to ensure teams are functioning smoothly in addition to troubleshooting and forecasting. Senior Managers focus mainly on managing other team members, schedules and internal workflows. Additionally, they are responsible for Project Management at a high level. They are responsible for communication to their team members (Account Managers and Coordinators) as well as internally to all other departments. They must have the ability to provide day to day support for all activities performed within the team. Senior Managers should have a higher level of technical depth so that they can understand and explain typical technical issues that arise across servicing and coordinate with operations across Deluxe divisions to manage order fulfillment.  They may be called upon for high profile meetings with Customers to provide detailed line level information.

Director, Account Management

Product Owner

Product Owner

Director, Global Service Desk and Support

Sr. Director, Product Management

Account Coordinator

Client Service Representative

Load 4 more jobs8 jobs at Deluxe Entertainment

Product Manager

Heartbeat
Venice
1 day ago
+12
Strategize around customer needs to develop and shape relevant feature lists, user stories, and product roadmaps. Define, deliver, and roll out products that help Heartbeat’s ambassadors, brand clients, and internal team. Help execute the vision of the CEO and translate business needs into beautiful product. Oversee the visual design and user-experience of our brand. Deeply understand competitive landscape and market trends. Oversee product-related project management between our Product Designer, Engineering Team, COO, and CEO. Set and track metrics/KPIs and communicate them to leadership and internal team. Assist in the go-to-market strategy and rollouts of all products.

Growth Operations Associate (Entry level)

Downtown
1 day ago
CloudKitchens is a fast moving and ambitious startup. We are building the next generation of food delivery where drones, robots, and humans will all be among your colleagues. We are a small team, wearing a million hats; learning, innovating, problem solving, all in an effort to revolutionize this industry We are expanding our Growth Operations team and are looking for full-time hires to start immediately! Responsibilities: Execute on different

Senior Technical Product Manager

Laserfiche
Greater LA Area
1 day ago
+14
A Senior Technical Product Manager must have superior communication skills to translate between the direction the executives want to go, what the product development team should implement, and how marketing and sales teams should sell it. As the chief advocate for a specific feature set and its benefits, you will help the product development team prioritize product features and customer requirements, define and scope release plans, and assist managing the project schedule. You will participate in user experience design and technical implementation definitions.

Customer Success Manager

Senior Software Support Engineer

Operations Solutions Enigneer

Software Support Engineer

Information Security Engineer

Support and Services Engineer

Load 3 more jobs7 jobs at Laserfiche

Senior Chemist

Hush, Inc
Greater LA Area
1 day ago
+17
Based in sunny Downtown Los Angeles, Hush is the fun and easy way to get quality makeup delivered to your door. With Hush, customers get access to emerging, established, and exclusive beauty products on a mobile first platform. At the core of our business is a rapidly growing line of first-party brands and products. As Senior Chemist, you’ll lead the effort to formulate and deliver new color cosmetic products that align with business needs. Respo

Technical Customer Support (Remote - PST)

ReCharge
Santa Monica
1 day ago
We're looking for a Technical Customer Support Engineer who is resourceful; using troubleshooting and analytical skills to serve our customers via email, chat, and occasional phone calls. You are self driven, with a knack for digging deep into problems. You have a sense of urgency and draw satisfaction from going above and beyond to provide solutions. You'll help to find convergence in what customers need so that we can build the highest value

Product Manager

FloQast
Greater LA Area
1 day ago
+22
 Want to be an integral part of creating an industry-changing B2B SaaS product?FloQast is innovating solutions in the task management software and accounting space. We believe that our fresh approach to accounting processes represents a massive opportunity to dramatically improve the day to day lives of accountants and their teams. Our software helps save countless hours, days, and in some cases weeks of their time while also empowering them to achieve the highest degree of transparency, accuracy, and control of their monthly close process and other activities.

Manager, Customer Success Training

PatientPop
Santa Monica
1 day ago
+27
PatientPop - the first Practice Growth Platform serving the healthcare industry - helps practices grow, modernize their patient experience, and streamline their front-office. The company's SaaS platform manages the patient journey from first impression to the examining room, and picks-up again after treatment is complete to nurture and recall patients when the time is right. The Manager, Customer Success (CS) Training, is responsible for the

Technical Support Engineer

Apica
Santa Monica
1 day ago
Background Apica’s operates a worldwide customer experience monitoring and load testing network spanning over 120 locations for a global enterprise customer base. As a result of continued growth, we are looking for a web savvy, energetic, and motivated individual to help our clients and prospect clients with their performance monitoring. You will join Apica’s global support and operations organization where you will be part of a small multi

Account Manager for Manufacturing Services

GoodRx
Santa Monica
1 day ago
+23
The Account Manager for Manufacturing Services will be an important part of a new business team focusing on online advertising on behalf of partners. This growth position will be responsible for supporting the architecture and execution of our new media strategy and supporting external clients. The focus of this role will be developing an inventory of understanding of our advertising inventory, work with sales partners, communicate value drivers to external client and then helping support the sales process.

Vice President, Product

NEXT Trucking
Greater LA Area
1 day ago
+10
We’re NEXT: a Sequoia-backed startup on a mission to build the country’s largest (and happiest) virtual fleet. Our mobile app powers the first trucker-centric marketplace with smart technology designed to make it easy for shippers to find capacity and for drivers to find loads; beyond long-haul trucking, we're also using technology to tackle supply chain challenges more broadly by innovating solutions for drayage and port operations. Since our

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