Operations Manager Jobs in Los Angeles

73

Operations Coordinator

Knowable
Greater LA Area
2 hours ago
- Support the Production, Marketing, Business Development, and Product teams on a variety of projects, including market research, copywriting, graphic design, social media management, customer support, and more. - Provide administrative support to company executives. - Contribute to the implementation of workflow standards and best practices as the organization scales. - Monitor social channels for action items and handle inbound customer support messages in a timely manner. - Manage internal database of company information and assets.

VP of Client Success

Luxury Presence
Santa Monica
4 hours ago
+18
We’re looking for a VP of Client Success to join our high-growth venture. Are you a metric-driven client success leader? Have you scaled and led multiple teams with high-level training, clear management principles, backed by objective metrics-based reporting? Do you take pride in putting people in positions where they can be successful? Are you just as comfortable handling a customer escalation as you are speaking on a panel focused on satisfying clients? If so we’d love to speak with you!

Head of Customer Success

Altruist
Greater LA Area
13 hours ago
+20
Lead Altruist’s customer success team in providing exceptional service to Altruist’s advisor community, supporting their businesses and client needs. Manage customer retention, increase lifetime value, and drive higher NPS and product adoption. Create and lead advocacy programs in partnership with Altruist customers. Become an expert in Altruist’s product. Identify and escalate any customer-facing issues to ensure that Altruist team members can promptly work to make a better experience, using data to influence strategic business decisions. Champion customer needs internally to help prioritize product roadmap decisions. Identify and implement internal and external software tools to ensure the cost-effective delivery of high-quality customer service. Build and scale Altruist’s customer success team in a fast-paced, early-stage environment.

Senior Director, Electronics Merchandising

FabFitFun, Inc.
Greater LA Area
13 hours ago
+37
Reporting to our VP, Merchandising this person will be at the cutting edge of the latest Technology trends, products, and brands with a proven track record of negotiating and finalizing complex deals. The ideal candidate will have experience managing a team within a multi-brand environment, and the ability to interpret consumer insights data to propel trend forecasting.

IT Operations Manager

Honey
Greater LA Area
13 hours ago
+53
Manage day to day operations of the service desk team, helping to organize projects and tasks, all the while maintaining a strong customer service focus. Assist IT stakeholders with developing specific customer service standards, response times for on and off hours, and emergency support. Develop documentation on all processes and procedures for IT Team. Assist in employee onboarding, training, and education on tools and software available at Honey. Diagnose and resolve technical IT issues related to identity management and access, networking problems, AV/Conference room support, and hands-on support. Coordinate with the IT team in daily duties ensuring high-quality service, as well as setting and maintaining directions for individuals and the team. . Assist with various IT projects which include new office build-outs, conference room setups, employee desk relocation, and event space support

Manager, Global Member Experience

Customer Support Operations Supervisor

GoodRx
Santa Monica
13 hours ago
+30
The Operations Supervisor will assist in the day-to-day operations of our Santa Monica based Escalations Team. This individual will partner with internal teams and BPO in managing the escalations process and improvements. This cross-functional role is a great opportunity to make an impact within one of the nation’s leading healthcare startups.

Manager, Donor Experience and Stewardship

XPRIZE
Culver City
22 hours ago
+14
The Manager, Donor Experience and Stewardship, will define, build, and manage the donor experience for XPRIZE’s highest-level individual donors. S/he will work closely with other departments and company and department leadership to plan annual campaigns and donor engagement activities, communicate with donors, enable bidirectional flows of information, and ensure alignment of team efforts with foundation goals. 

Director, Clinical Operations

Renew Health
Santa Monica
22 hours ago
+22
Design and prepare company for implementation of clinical model. Serve as project lead to build and implement strategic initiatives surrounding clinical services. Lead cross-functional teams to translate clinical goals into operational and product requirements and workflows that meet regulatory requirements. Develop and implement processes, training, tools, and KPIs for growing clinical team. Develop an in-depth understanding of and track regulatory and quality requirements applicable to our processes and initiatives. Own creation and documentation of clinical team materials and processes, such as playbooks, manuals, training, audits and quality reporting. Build meaningful and scalable processes. Identify and execute on improvement opportunities for the processes you own.

Director of Carrier Experience

NEXT Trucking
Greater LA Area
22 hours ago
+10
Build, train and nurture carrier onboarding and carrier quality team. Develop carrier experience playbook to improve carrier onboarding experience, enhance carrier quality and increase carrier retention. Work cross-functionally with marketplace, brokerage, accounting team to ensure world class carrier experience. Align the carrier experience team with our product vision and product strategies. Align the carrier experience team with NEXT’s “trucker first” mission. Drive product usage and performance. Work with marketing and product team to develop a best-in-class benefits program for drivers that is integrated into NEXT’s product(s).

Manager, OTR Brokerage

Director of Marketplace Operations

Operations Manager - LA

nok
Greater LA Area
2 days ago
+23
You will be responsible for all on-the-ground operations and logistics functions related to product trials within Los Angeles. Your goal is to ensure products are delivered on-time and in perfect condition. You are expected to identify operational bottlenecks and implement measures to overcome them, feeding these insights to the Engineering Team to ultimately improve our backend.

Director, Academic Programs and Pathways

InStride
Greater LA Area
2 days ago
+33
Develop and manage “map” of InStride educational offerings across university partners and aligned to corporate and student needs. Manage process of articulation and credit for prior learning with university partners, including training programs delivered by corporate partners and articulation agreements with local colleges. Manage corporate partner requests for specific content or programs or alignment to internal competency or learning frameworks.

Market Manager, Postmates Live

Postmates Inc.
Greater LA Area
2 days ago
+42
The Postmates Live Market Manager will be directly responsible for managing partner relationships and leading a team focused on flawless execution of the Live program at various venues throughout the southwest region. This is a highly cross-functional role where you will interact heavily with our merchant, business development, experiential, and engineering teams.  You must be a creative and critical thinker who is excited to innovate and loves bringing a leading consumer brand to life in new and exciting ways. Your creativity will be matched by your operational chops and you will have knowledge of the sport and entertainment industry. You love leading a team on the go, you will be calm under pressure, quick on your feet, and passionate about connecting consumers to the Postmates brand via experiences. You should probably be OK braving crowds from hundreds to hundreds of thousands of people, too.

Senior Director, Programmatic Giving

XPRIZE
Culver City
2 days ago
+14
The Senior Director of Programmatic Giving for the XPRIZE Foundation is a new and exciting opportunity for a seasoned fundraiser to create, implement, and manage a robust Programmatic Giving program to support the core work of the Foundation. The successful candidate will be a metrics-driven major gift fundraiser or business developer, experienced in building new fundraising programming and systems, proven in working with volunteer leaders and high-level prospects, able to lead and mentor colleagues, and a professional who thrives in a dynamic, entrepreneurial culture.  

Manager, Operations

XPRIZE
Culver City
2 days ago
+14
The Manager, Operations will define, build, and manage an operations and enablement team within our development department, focused on supporting front-line fundraising efforts and stewarding the donor experience. S/he will assign responsibility for the various operational functions within the team, as well as foster a team mentality for achieving department goals. S/he will work closely with other departments and company leadership to promote process buy-in and adoption, foster trust, enable bidirectional flows of information, and ensure alignment of team efforts with foundation goals.

Vice President, Information Technology

sweetgreen
Greater LA Area
2 days ago
+26
We are seeking a Vice President, Information Technology to support sweetgreen’s vision to create a platform-focused, best of breed ecosystem - enabling our product and engineering teams to focus on building competitive advantage through digital experiences. This role will partner with business stakeholders, Store Teams, Product, and Engineering teams to oversee our IT Support Model, improve technology interoperability, remove platform risk, and ensure excellent in IT operations.

Transportation Infrastructure Director

Virgin Hyperloop One
Greater LA Area
2 days ago
+35
As Director of Infrastructure at Virgin Hyperloop One, you will be the technical and strategic leader for our hyperloop infrastructure – from product research and development through building our first commercial projects. You’ll lead a multidisciplinary team that’s designing and developing our hyperloop infrastructure, including the mainline vacuum structure (tube) and associated wayside facilities. Come join us to build something that has never been done before – and create fast, effortless journeys that expand possibilities.

Manager, Health Coaches (Headspace Health)

Headspace
Santa Monica
2 days ago
+21
We are looking for a Health Coach Manager to lead the development of coaching frameworks and care modules and to deliver compassionate guidance to people living with specific chronic conditions. The role involves managing a team of health coaches in integrating clinical practices and technology in a manner that drives patient engagement and outcomes. 

Sr. Global Transaction Manager

Snap Inc.
Greater LA Area
2 days ago
+47
We’re looking for a Global Transaction Manager to join the People Team! As a member of the Workplace Services team, you will be responsible for the day-to-day real estate management oversight for Snap, Inc. portfolio of properties, both as the tenant and Landlord. Includes responsibility for critical dates reports, touring properties, negotiating lease terms, and meeting with business units to understand their space and growth needs.. Working from our [anywhere in the U.S.] headquarters/office, you’ll collaborate with stakeholders, finance, legal, facilities, and project management to ensure proper size, location strategy, track monthly and quarterly metrics and execute on targeted financial budgets.

Head of Business Operations

Manager, Community Operations

General Manager - LA

DoLA
Downtown
3 days ago
Prospect and build targeted lists across local & regional business verticals. Sell integrated campaigns to local & regional businesses / brands looking to make an impact in LA. Collaborate with local businesses to create custom programs to meet their business needs. Develop sales proposals and contracts. Build and maintain relationships with clients to ensure their campaigns are a success and develop further, on-going business. Hit aggressive monthly, quarterly & annual sales quotas.

Head of Customer Service

nok
Venice
3 days ago
+23
You will be initially responsible for conducting most of the customer service to grasp all the needed insights required for you to setup and scale the entire department. This role will require you to be "agent zero" and to architect the organization from the ground up.

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