Los Angeles startup and tech jobs

51

Customer Experience Associate

RealtimeBoard
Greater LA Area
19 hours ago
+12
As a Customer Service Representative, you will influence the company's continued success and represent RealtimeBoard to its customers. You will be reporting to our Customer Support Team Lead. As it is a wide scope skill position in our fast growing team, high performers will certainly have opportunities for growth.

Office Manager/Bookkeeper

Titeg
Greater LA Area
21 hours ago
The Company Titeg is a fast growth company innovating the way the world does business by offering cutting edge technology at the intersection of international trade and global supply chain. We are currently operating in stealth mode, but we’re built on the shoulders of an existing company and during the interview process, you will learn more about what we seek to accomplish and how you can play a pivotal role. Our company is looking for

Member Success Team Manager

SNACKNATION
Culver City
1 day ago
+12
The Role: The core mission of the Member Success Team Manager is to maximize the customer experience while minimizing net churn and increasing share of wallet with our current customers. By focusing on the day-to-day management of a team of customer success reps, the Customer Success Team Manager helps increase customer lifetime value, boosts success & happiness of the customer, and builds lasting value for SnackNation. This is an incredibly

Customer Success Manager

SNACKNATION
Culver City
1 day ago
+12
Role: We’re looking to hire a Customer Success Manager who can help us create a world-class experience for our customers. The Customer Success Team (CST) is the hub of customer support and advocacy for our healthy snack delivery program, SnackNation. Whether it’s helping with a simple question, solving a complex issue, having a regular check-in call, or knowing the right moment to upgrade the customer to a larger package, SnackNation CST knows

Senior Customer Success Manager

SNACKNATION
Culver City
1 day ago
+12
Role: We’re looking to hire an Senior Customer Success Manager who can help us create a world-class experience for our customers. The Customer Success Team (CST) is the hub of customer support and advocacy for our healthy snack delivery program, SnackNation. Whether it’s helping with a simple question, solving a complex issue, having a regular check-in call, or knowing the right moment to upgrade the customer to a larger package, the SnackNation

Bilingual Customer Service Representative

OnPoint Global
Greater LA Area
1 day ago
+13
We are currently looking for motivated Customer Service Representatives who are genuinely excited to help customers. This role will ensure excellent service standards, will respond efficiently to customer inquiries and will maintain high customer satisfaction. The ideal candidate is empathetic, patient and passionately communicative, has strong problem-solving skills, and is confident at troubleshooting.

Email Marketing Manager

Bird
Venice
1 day ago
As the Customer Relationship Manager (CRM), you will be responsible for managing the strategy, planning, content development and execution for marketing initiatives across all CRM channels. You will be on the front lines helping Bird reach new audiences around the world and acquire new riders. This action-packed role involves testing new functionality, listening to user feedback, troubleshooting bugs, offering solutions, and collaborating with internal stakeholders to launch the next big event or marketing push.

Desktop Support Technician

Office Associate (Front Desk)

VP Operations

Story Terrace
Greater LA Area
2 days ago
Story Terrace wants to make sure every life story is captured and passed on in a meaningful way. Using a global network of ghostwriters who interview customers about their life, and our own project management and content creation software, life stories are turned into books at scale. Story Terrace is run by an experienced team of 15 with backgrounds in private equity and at Getty Images, Spotify, Yahoo, the BBC, CAA, and UTA. Over the last 12

Operations Representative - Night Shift

NEXT Trucking
Greater LA Area
3 days ago
Monitor shipments to ensure on-time delivery. Work with proprietary software to facilitate business needs. Work with account managers to allow for account growth and assist in operations. Work with drivers to solve issues in real time. Work with customers and drivers to schedule and manage pickup and drop off appointments. Manages relationship with all carriers/customers. Provide backup as support to dispatch department. Continue to develop business relations with customers and carriers/drivers. Assist with the communications with customers, carriers/drivers. Tracking, Tracing and maintenance of PODs in the Next System. Keep track of trucks via online tracking system. Follow up with drivers/carriers to submit offers through app/website.

Director Customer Operations

Universal Music Group
Greater LA Area
3 days ago
+13
We're looking for a Customer Service manager to oversee a team of Customer Service Representatives. This role will act as the main interface with customers for all matters relating to the customer service and distribution business. In addition to overseeing a team of Customer Service Analysts, the Manager will be cross trained and perform Order Management functions and support other team members as appropriate.

Customer Service Representative - Night Shift

NEXT Trucking
Greater LA Area
3 days ago
We have a opening for a Customer Service Representative for our night shift. You will play a key role in helping to ensure our customers have a point of contact during off hours. Your main focus will be letting the day shift know which customers need to be followed up with. You can expect to spend 70% of your shift on data entry; 30% on communicating load changes to the day shift. Shifts are flexible, but ideally 7p-5a, Mon-Thu + Sat

Seasonal Support Associate

GOAT
Greater LA Area
4 days ago
+10
Support Associate Want to work for the premier source for the rarest, most exclusive sneakers in the world? We want YOU for FLIGHT CLUB. Flight Club is one of the few places globally, where people can come experience and purchase the rarest sneakers in person. Carrying the hottest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike! The

Executive Assistant

Startup Boost
Venice
4 days ago
We are seeking an energetic, creative, and results-driven Executive Assistant to support our CEO & growing team in Venice Beach, CA. As Executive Assistant, you’ll provide comprehensive administrative support to CEO/Founder, going above and beyond to ensure that he is productive and that his days run smoothly. You will also operate as the key administrative support to the leadership team and staff. You'll be responsible for managing a wide

Customer Success Manager

Earny
Greater LA Area
4 days ago
+16
In order to achieve the Earny vision and ensure that our millions of customers are getting the best possible care and information, we are seeking a highly talented individual to lead our customer support team.This role will report directly to the company's COO and you will have full responsibility for managing a team of customer support representatives. There will be many challenges to overcome!  The role requires someone with a high skill set in

Customer Support Representative

PatientPop
Santa Monica
4 days ago
+27
The Customer Support team serves as the initial point of contact for post-website launch requests. The support team handles requests, complaints and feedback via phone and email through Salesforce. As a CSR, this position will handle incoming customer case and phone requests in compliance with the team’s Time-to-Respond and Time-to-Resolve Service Level Agreements (SLA’s)...

Customer Success Manager, Emerging Markets

ServiceTitan Inc.
Greater LA Area
5 days ago
+21
Work within a 3 person team to develop a portfolio of 100-150 shared accounts. Build and maintain senior-level relationships with your customer accounts. Analyze user engagement data, identify actionable insights, report regularly on KPIs. Reach out to accounts to gather intelligence on how they are currently using our products and determine what features and services are the most/least valuable to their businesses. Be a mentor and resource to new hires. Coach customers on best practices. Identify areas for improvement in the customer experience, both in our product and processes.

Director, Customer Success Enablement

Senior Director-VP of Operations, Customer Success

Lead Development Representative

Head of Customer Success

AppOnboard
Greater LA Area
5 days ago
+12
As Head of Customer Success at AppOnboard, you will lead a team at the very heart of our business: ensuring our customers derive maximum value from their AppOnboard experience. The Head of Customer Success will build and manage the team responsible for all post-sale activity, including onboarding, support, renewals, upsell, and internal customer advocacy, ensuring account retention, growth, and customer experience. This is a unique opportunity for someone looking to have an impact at one of the hottest startups in Los Angeles and top companies defining the future of app development.

Director of Customer Success

Well Health, Inc.
Greater LA Area
5 days ago
+15
WELL’s Director of Customer Success will ultimately be responsible for the satisfaction and happiness of our customers. You will develop and scale a high quality professional services team of Account Managers and Support Representatives who are responsible for the satisfaction, growth and retention of existing business, as well as Implementation Managers who are responsible for the successful onboarding of new customers. You will contribute to your team’s success by overseeing hiring, implementing internal processes, and championing key initiatives across the company..

Part-Time Office Coordinator

PatientPop
Santa Monica
5 days ago
+27
Directly assist Office Manager in successfully running our three local offices. Creating an amazing employee experience. Assist at the front desk: greeting candidates, employees and office visitors. Ordering office supplies on a weekly basis. Restock kitchens with snacks and breakfast items. Helping with event set-up, office moves, meeting setup and cleanup, etc. Setup new hire desks with PatientPop swag and equipment. Maintain organization of storage room, kitchen and front desk.

Technical Support Representative (SaaS)

GoGuardian
El Segundo
5 days ago
+17
Safer Students. Better Learning. At GoGuardian, we work hard to help K-12 educators understand learning and equip them with the tools they need to help their students thrive. From cloud-based filtering and self-harm alerts to teacher/student chat and screen-sharing, GoGuardian’s software helps integrate technology with classroom instruction to improve learning. As a Technical Support Representative, you'll support users via email and live chat

Los Angeles Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Los Angeles
LOCAL GUIDE
Best Software Engineer Jobs in Los Angeles
LOCAL GUIDE
Coolest Tech Offices in Los Angeles
LOCAL GUIDE
Best Sales Jobs in Los Angeles
LOCAL GUIDE
Best Perks at Los Angeles Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Los Angeles
LOCAL GUIDE
Your Guide to Virtual Reality Tech in Los Angeles
LOCAL GUIDE
Your Guide to Media Tech in Los Angeles
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Los Angeles
LOCAL GUIDE
Women in Los Angeles Tech
LOCAL GUIDE
Best Startup & Tech Internships in Los Angeles
LOCAL GUIDE
Best Design Jobs in Los Angeles