Best Operations Jobs in Los Angeles | Built In Los Angeles

Operations Jobs in Los Angeles

127

Crisis Manager

sweetgreen
Greater LA Area
1 week ago
+14
Conduct daily communication and follow-up on escalated customer incidents to both inform the business and win back guests. Establish process + systems to reduce first contact + total resolution response times on inbound reports and work with training team to implement. Improve documentation efforts so that all necessary information is captured and delivered to the appropriate stakeholders as quickly as possible and thoroughly archived for future reference. During a crisis, coordinate all necessary and appropriate functions across the company, including but not limited to stakeholders in Operations, Food Safety, PR, Brand, and IT. Approving all internal and external communications related to the issue and proactively developing communication kits for anticipated events in the business. Conduct monthly root-cause assessments of recent incidents with key stakeholders  and determine relevant next steps to mitigate similar incidents in the future. Anticipate and flag emerging threats to our brand reputation and the sweetgreen community to the sweetgreen leadership team.

VP, Ops Services

sweetgreen
Greater LA Area
1 week ago
+14
Identify and implement opportunities to innovate and further optimize our restaurant economic model.We are passionate about change and thinking differently to solve complex problems, improve our business, and drive financial results. A critical part of this role is contributing to and leading this effort. Optimize the sweetgreen operating system(s) for productivity, efficiency and customer experience (internal and external). Operationalize new brand initiatives including but not restricted to menu expansion, day part expansion, new channels/off premise and format innovation. Additionally own the implementation calendar for the brand and be the gate keeper that paces and sequences key initiatives that hit the field. Enable growth by co-ordinating and driving the cross-functional team effort to open new stores seamlessly. In partnership with Store Design, Construction, Field Ops, Training and R+D teams, advance our store layouts, designs, and equipment packages to optimize operational efficiency. Lead operations insights, analytics and communication plus be the voice of operations at the Treehouse Analyzing the root cause of work related to a specific problem, you will collect the needed data and conduct analyses in order to make a recommendation for how to solve the problem.

Associate to Chief of Staff

sweetgreen
Greater LA Area
1 week ago
+14
As the Associate to the Chief of Staff at sweetgreen, you will work closely with the Chief of Staff to assist in supporting the executive team to articulate the strategic vision and execution plan across the organization. You will partner with internal stakeholders at varying levels to serve as a key resource, ensure deadlines and deliverables are met, engage in a broad array of strategic activities and assist in drafting internal and external communication on behalf of the leadership team. You will use your organizational skills and self-starter attitude to prioritize and complete multiple asks simultaneously. This role is an ideal opportunity for an ambitious and talented candidate looking to gain business management insight and build experience in a hands-on environment directly supporting executive leadership. 

Customer Experience Associate

JOANY
Greater LA Area
1 week ago
+15
JOANY is on a mission to make buying and using health insurance simple and transparent, with a level of service and experience that is unprecedented in this industry.  We are looking for an outstanding Customer Experience Associate to join our team.  About The Role As a member of the CX team, you’ll be responsible for understanding and delivering against all expectations on time every time. We move fast, and we move smart. You are comfortable

Manager, Customer Success

PatientPop
Santa Monica
1 week ago
+27
The Manager of Customer Success will lead a team of 10-12 CSMs and 2 Team Leads. We’ll be counting on you to identify patterns in team and customer pain points and use these to make recommendations and improvements to CSM processes. You will work closely with your Leads to drive the overall strategy and efficiency while ensuring the team is achieving quarterly objectives and key results. You will also focus on the professional development of all members of your team, including cultivating talent, identifying potential leaders, and developing action plans for individuals who need guidance.

Agent Success Manager

Compass
Greater LA Area
1 week ago
+18
As a member of our Agent Operations Team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses and operational needs and will work closely with Compass leadership to continuously improve our agent resources and offerings. The Agent Operations Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass.

Dealer Success Specialist

Edmunds
Santa Monica
1 week ago
+36
As a Dealer Success Specialist (DSS), you will work in partnership with a designated sales team to ensure the overall health and retention of our automotive dealer customers. Your mission: help dealers sell more cars and our sales people acquire and retain them as clients. You’ll be the primary point of contact when a dealer signs up for our advertising services and will work closely with sales to maintain upwards of 300 accounts. You will be expected to support onboarding new customers, proactively reach out to maintain and improve their health, conduct on-going business reviews, and support the sales team in saving pre-canceled dealers. To be clear, this is not a sales role. You’ll be assigned a portfolio of salespeople and their territories. You’ll strategically partner with them and their dealer customers to ensure their Edmunds digital marketing presence is optimized for success. This includes acclimating new dealers to our program, ensuring they are fully optimized, making any necessary change requests and ultimately working with the dealers to maximize their performance. You’ll establish trusting relationships with dealers and show the value of the Edmunds program to make them customers for life.

Office Coordinator

Clutter
Greater LA Area
1 week ago
+16
We are looking for a part-time office coordinator (Monday - Friday, 8:00 a.m. - 1:00 p.m.) who is efficient, proactive, and detail-oriented, and is eager to assist keeping our office in tip-top shape! Reporting to the People Manager, you will have the opportunity to grow in your career with a high-energy, mission-driven company.

Customer Care Specialist

Clutter
Greater LA Area
2 weeks ago
+16
Clutter is an on-demand, physical storage and moving, technology company based in Los Angeles that is disrupting the $50B/year self-storage and moving industries. We’ve built an end-to-end logistics and supply chain platform, enabling us to offer consumers a much more convenient solution at price parity with the incumbents. We’ve raised $100M from a number of VCs, including Sequoia Capital, Atomico and GV, formerly Google Ventures. We have 500+

Desktop Support Analyst

NEXT Trucking
Greater LA Area
2 weeks ago
+10
Provide top-notch hands on level I - II desktop support that scales with the company. Successfully partner with Recruiting, People, and Facilities to provide new hire support, preparing and delivering computer equipment as requested. Implement a support ticketing system with meaningful KPI’s. Ensure all IT inventory is maintained up-to-date. Proactively manage conference room technology. Maintain inventory of desktops, notebooks, printers/copiers, cell phones.

Sr. IT Project Manager (eCommerce or Digital Media…

LegalZoom
Greater LA Area
2 weeks ago
Job Description Be a part of a team managing strategic projects in a fast-paced environment. Our ideal candidate will have strong leadership qualities and 7+ years of agile/project management experience with demonstrated history of working with e-commerce companies. What you'll do: Manage project scope, budget, resources, timeline, risks, issues and dependencies Facilitate Agile ceremonies: daily scrums, story grooming, sprint planning,

Customer Support Engineer

People.ai
Marina Del Rey & Playa Vista
2 weeks ago
About People.ai People.ai is the AI platform for data-driven sales and marketing. We give sales leaders a complete picture of sales activities and leverage AI to help them manage their teams based on hard data, rather than assumptions. Marketing teams gain visibility into how their leads move through the funnel after being passed to sales, allowing them to attribute sales activity to the right leads, campaigns, and opportunities. With AI, People

Executive Assistant

Signal Sciences
Culver City
2 weeks ago
ABOUT US Signal Sciences is a high-growth security startup working with innovative enterprises to protect their web and mobile sites. We're lead by a team of startup veterans who have spent their careers building and scaling successful companies. Our customers are all technology leaders spanning many industries whose products and services you likely use regularly. THE ROLE Reporting to the CEO, the Executive Assistant (EA) will support the CEO

National Account Manager, Amazon

Golden Hippo
Greater LA Area
2 weeks ago
+16
Golden Hippo Media is currently looking for a National Account Manager, Amazon who will be accountable for the planning and execution of self-built strategic plans for various Amazon business segments. The position manages relationships with key contacts and develops and maintains internal processes to ensure execution of plans. Additionally, it is responsible for developing sales execution priorities of Pricing, Distribution, Promotion and Shelving in a virtual shelf/store.

Carrier Dispatch Coordinator (Bilingual Chinese)

NEXT Trucking
Greater LA Area
2 weeks ago
+10
Manage Chinese speaking carriers from onboarding to dispatch, promoting the company vision and technology platform. Identify opportunities and provide feedback from Chinese drivers, helping NEXT to grow the Chinese drivers market. Be the point of contact for customers and carriers. Sourcing and dispatching Chinese dispatchers for the Brokerage Team.

Customer Retention Specialist

OnPoint Global
Greater LA Area
2 weeks ago
+13
A BVMedia Customer Retention Specialist is responsible for retaining customers who request to discontinue or downgrade services. This individual will resell the benefits and value of BVmedia’s products and services either inbound and/or outbound. They must also positively position BVMedia products against competitive program offerings. In addition, the Customer Retention Specialist easily relates to the customers, thinks and exercises sound judgment, and acts responsibly in the customers’ and the company’s interest. Communicating effectively with customers is of paramount importance to re-energize the customer experience. Professionalism is necessary for success in supporting the goals of our organization.

Office Manager/Bookkeeper

Titeg
Greater LA Area
2 weeks ago
The Company Titeg is a fast growth company innovating the way the world does business by offering cutting edge technology at the intersection of international trade and global supply chain. We are currently operating in stealth mode, but we’re built on the shoulders of an existing company and during the interview process, you will learn more about what we seek to accomplish and how you can play a pivotal role. Our company is looking for

Director of Supply Chain and Procurement

Titeg
Greater LA Area
2 weeks ago
The Company Titeg is a fast growth company innovating the way the world does business by offering cutting edge technology at the intersection of international trade and global supply chain. We are currently operating in stealth mode, but we’re built on the shoulders of an existing company and during the interview process, you will learn more about what we seek to accomplish and how you can play a pivotal role. Our company is looking for

Junior Systems Administrator

REX
Greater LA Area
2 weeks ago
Work closely with other REX engineers to gather requirements, research, evaluate, design, plan, deploy, and support Linux-­based / open source software platforms and related fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build highly­ resilient, high ­performance, scalable, and flexible IT infrastructure to support our company's accelerating growth.

Global Operations Manager

Flexport
Greater LA Area
2 weeks ago
+29
Serve as the face of Flexport for a book of clients - you succeed when they do; Implement strategies to manage international supply chains; Hire, train, and develop Operations Associates; Identify and implement rate management strategies; Shepherd clients through the complexities of international trade; and Lead a squad in partnership with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $39,797
Min: $30K
Max: $53K
Operations Associate $51,832
Min: $38K
Max: $72K
Technical Support $52,643
Min: $36K
Max: $80K
Sales Operations Analyst $60,038
Min: $25K
Max: $87K
Office Manager $61,500
Min: $50K
Max: $82K
Desktop Support $63,500
Min: $50K
Max: $85K
Business Analyst $67,030
Min: $40K
Max: $86K
Client Success Manager $68,097
Min: $40K
Max: $125K
Customer Support Manager $73,625
Min: $53K
Max: $121K
Operations Manager $80,475
Min: $42K
Max: $115K
Business Intelligence Analyst $88,444
Min: $69K
Max: $103K
Marketing Operations Manager $90,961
Min: $52K
Max: $175K
Sales Operations Manager $95,472
Min: $40K
Max: $150K
Senior Business Analyst $104,733
Min: $78K
Max: $133K
Director of Customer Success $107,125
Min: $55K
Max: $130K
Director of Operations $140,906
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $196,385
Min: $135K
Max: $290K
COO (Chief Operating Officer) $203,875
Min: $100K
Max: $352K

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