Operations Jobs in Los Angeles

199

Operations Associate

Postmates Inc.
Greater LA Area
4 days ago
+42
In this role you will be looked upon to provide the operational, on the ground assistance to facilitate the day-to-day business of delivery with a rover. You will be remote piloting rovers using cutting edge technology as well as providing on-the-ground support. We are looking for people that are comfortable being generalists and learning new things. Everything from facility operations, working with merchants, communication with the public about our initiatives when needed.

Help Desk Coordinator (Bilingual)

Apeel Sciences
Greater LA Area
4 days ago
+34
At Apeel Sciences, we look to nature to help the global food system improve quality, reduce waste, and ensure an abundant future for our planet. The IT team is responsible for maintaining and improving the business’s digital workspace. We are seeking a passionate IT Help Desk Coordinator/IT Trainer who will support and maintain the Digital Workspace by providing support to employees. You will also create and preform IT Trainings for English and Spanish speaking audiences in the US an LATAM.

Head of Information Technology

Talent Acquisition Operations Manager

Executive Assistant (Sales)

Executive Assistant (Operations)

Load 1 more jobs5 jobs at Apeel Sciences

Technical Support Engineer

Miro
Greater LA Area
4 days ago
+29
As a Technical Support Engineer at Miro, your role will be to ensure that our customers have the best experience possible. This person will be directly responsible for keeping Miro’s customers happy and productive, and will spend time writing technical texts like manuals and instructions for users and the team. This person will be responsible for identifying and raising awareness around inefficient processes and workflows and work towards implementing resolutions.

Office Administrator

Medely
Santa Monica
4 days ago
We are seeking a self-driven candidate who is tech-savvy, has the ability to manage projects and provide efficient customer service in a fast-paced, diverse environment. This position will be focusing on general assistant tasks as well as some accounting, invoicing, and accounts receivable.  You must be a hard worker, proactive, energetic, an excellent communicator, super organized, a team player and be willing to go above and beyond to ensure that tasks are completed flawlessly in a timely manner.  The ideal candidate will be able to adapt and enjoy working in a continuously changing, growing environment. Most of all he or she must be someone who takes pride and full responsibility for your work.

Sr. IT Internal Auditor

Procore Technologies
Greater LA Area
4 days ago
+24
As Procore’s Senior IT Internal Auditor, you're expected to fully demonstrate generalized knowledge of the SaaS and construction industry and Procore's business operations. As a successful Senior IT Internal Auditor, you’re interested in pursuing specialized expertise in IT processes and are comfortable identifying, analyzing, and reporting on data to improve the efficiency and repeatability of internal reviews.

Customer Success Manager, Emerging

Field Operations Manager

Technical Account Manager

Pluto TV
Greater LA Area
4 days ago
+19
Working directly with Content Partner technical teams to deliver live video. Managing prioritization and pipeline for live content. Communicating internally and externally in a precise way which decreases. friction for new and existing Content Partners.. Creating and improving process flow for Content Partners. Identifying key insights to new and existing Content Partner overall performance.

Customer Success Manager

NuORDER
Greater LA Area
4 days ago
+20
Our clients need people who are dedicated, full of enthusiasm and truly enjoy working with people. NuORDER is looking for a dynamic and diligent individual to provide world-class service to our most premiere clients. This position will be located in our Los Angeles office. This individual will be responsible for retaining customers and negotiating renewals and account growth, providing strategic recommendations on how to best use our tool, and know how to appropriately identify and resolve sensitive customer issues.

Social Media Manager

MeUndies
Culver City
4 days ago
+33
Develop an annual social media plan and strategy to support the development and execution of on-going, monthly, quarterly and annual community initiatives to elevate & extend the brand, create new followers and expand brand awareness. Establish clear social media goals across all organic marketing platforms and regularly analyze and track against KPIs. Leverage insights to identify opportunities to improve. Create strategy and launch the first MeUndies Ambassador Program to have a network of grass-roots evangelists across the US to amplify content and further grow our community. Develop KPIs to benchmark impact and inform changes to the program. Create a robust experiential marketing strategy and manage event production including event logistics, development of content, production, venue management, and promotions. Support retail stores and pop-ups by launching events and activations that help drive traffic to the stores and encourage content creation that is shareable on social channels. Revamp the MeUndies blog and own the content strategy to promote our brand values, support product launches, and engage our community.

Business Operations Manager

Emotive.io
Greater LA Area
5 days ago
+17
As a member of the Business Operations Team, you will work directly with business executives and leaders on business projects and growth opportunities. Reporting to the CEO, you will help oversee long-term initiatives that include assessing market opportunities, developing go-to-market strategies, and driving the associated business planning processes. You'll fully immerse yourself in data collection, draw insight from analysis, and then develop compelling, synthesized recommendations. You are comfortable with structuring complicated issues and finding creative solutions to business challenges. You will work cross-functionally in a rapidly evolving company and demonstrate problem-solving leadership with limited oversight.

Senior Director, Marketplace Quality

The Trade Desk
Orange County
5 days ago
+27
Are you are an experienced leader with a real passion for improving the quality of the programmatic advertising ecosystem? If so, we're looking for a Senior Director, Marketplace Quality to join our growing Inventory Partnerships team. You will think strategically about the supply chain from both a supply and demand perspective, while also diving deep into the details to identify problems and propose solutions. You are able to juggle various priorities, and you're comfortable communicating effectively with a wide range of internal and external teams to serve as a voice for The Trade Desk’s marketplace quality initiatives.

IT Systems Engineer

Client Support Representative

Ordermark
Greater LA Area
5 days ago
+34
We're looking for a Client Support Representative to provide outstanding service to our clients by answering questions, handling complaints, and troubleshooting problems with our products and services. HOURS: Regular, 8-hr work day, with overtime potential. Must have the ability to work weekends and holidays as required. Hours can range from 7am-10:30pm.

Customer Success Specialist

SimplePractice
Greater LA Area
5 days ago
+22
Triage incoming customer support emails to other specialty agents, answering up to 30% of all new emails. Help your team answer all incoming inquiries in 60 minutes or less, continually striving for swifter response time. Answer customer chats, phone calls, and hold live screen sharing sessions with customers. Lead live Q&A product orientation sessions and 1 to 1s. Work with the support team to identify patterns in support emails and keep an eye out for bugs or problems with the software. Take ownership of routine problems with intuitive problem-solving skills, and escalate high-risk problems to our Support Team Lead.

Trust & Safety Manager

Tinder
Greater LA Area
5 days ago
+33
Manage a team of Trust & Safety agents based in Los Angeles, overseeing the day-to-day and provide coaching and feedback to ensure that the team maintains a high level of productivity and quality. Track and analyze key operational and performance metrics, identify trends, and develop solutions to optimize team workflows to improve efficiency. Help draft guidelines and policies for the Trust & Safety team, as well as ensuring the team is up-to-date on all policy, process and product changes. Work closely with key stakeholders - Legal, Public Relations and Product, on time sensitive policy escalations. Protect our ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions. This position operates in many time zones and hours will vary.

Director, Capacity Planning and Workforce Optimization

Sr Manager, Training & QA

Application Support Analyst-SAP

BlackLine
Greater LA Area
5 days ago
+37
Replicates and/or debugs clients SAP issues, records test steps and results, generates test reports and supporting documentation. Executes forensics and detailed root cause analysis of test failures, reported defects, and performance and scalability issues. Collaborates with QA, Product, and Engineering leadership, as well as other stakeholders, to ensure that all user stories, product definition, technical specifications, and acceptance criteria are clear and follow established processes and standards. Follows established quality standards, processes, and procedures to ensure the highest quality deliverables. Identifies and analyzes practical solutions for customer benefits. Partners with leadership, peers, and other teams throughout the organization to support meaningful change and adaptation, with a constant focus on improving the what and how of Quality within BlackLine. Contributes to evangelize the knowledge and principles of Finance as needed within the organization. Serves as a FICO/S4 Hana/BAdIs expert, sharing knowledge cross-functionally with other engineers and product owners.

Senior Network Engineer

Senior GRC Analyst

Associate Systems Engineer

GRC Analyst

Load 1 more jobs5 jobs at BlackLine

Salesforce Administrator

Boulevard
Greater LA Area
1 week ago
+23
Boulevard is transforming business management for premium beauty service brands through their proprietary platform-as-a-service. Developed in collaboration with industry-leading owners and operators, Boulevard is the only management tool built specifically for appointment-based businesses that delivers ease of use with style and sophistication. Founded in 2016 and based in Los Angeles, Boulevard is carefully designed to automate workflows and

Client Success Associate

Well Health, Inc.
Greater LA Area
1 week ago
+24
WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat. With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time,

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
1 week ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Director of Customer Success

Convoso
Greater LA Area
1 week ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Implementation Manager

Knotel
Greater LA Area
1 week ago
+24
Reporting into the Revenue Lead, the Implementation Manager will work with Members during their first 90 days to ensure they have a successful move-in and integration experience in their new company home. S/he/they will partner internally with the Sales, Launch, and Space Operations teams, and externally with the Member’s executive sponsor and operations teams to ensure the Member’s move-in progresses seamlessly, setting customer expectations, directing key decision points w/ the Member, ensuring deadlines are met, acting as an escalation point, and delivering a quality product. First impressions are everything, and the Implementation Manager will play a key role in delivering value early, building Member loyalty and improving referrals and retention.

Repair Advisor (Service Writer)

RepairSmith
Greater LA Area
1 week ago
+27
Set, confirm and prepare for appointments with customers so they can have a great service experience. Determine vehicle needs based on customer information and walking through possible issues over the phone. Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle. Produce repair orders for customers, including cost and time estimates, with full transparency. Follow up with customers on the status of their vehicle, based on how the customer wants to be informed. Follow up with customers to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,395
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Desktop Support $58,567
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Client Success Manager $73,011
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $84,853
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,552
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

Los Angeles Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Los Angeles
LOCAL GUIDE
Best Software Engineer Jobs in Los Angeles
LOCAL GUIDE
Coolest Tech Offices in Los Angeles
LOCAL GUIDE
Best Sales Jobs in Los Angeles
LOCAL GUIDE
Best Perks at Los Angeles Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Los Angeles
LOCAL GUIDE
Your Guide to Virtual Reality Tech in Los Angeles
LOCAL GUIDE
Your Guide to Media Tech in Los Angeles
LOCAL GUIDE
Best Data Scientist Jobs in Los Angeles
LOCAL GUIDE
Women in Los Angeles Tech
LOCAL GUIDE
Best Startup & Tech Internships in Los Angeles
LOCAL GUIDE
Best Design Jobs in Los Angeles