Senior Operations Jobs in Los Angeles

75

Talent Acquisition Operations Manager

Apeel Sciences
Greater LA Area
10 hours ago
+34
About This Role At Apeel Sciences, we look to nature to help the global food system improve quality, reduce waste, and ensure an abundant future for our planet. The People & Culture Team is responsible for cultivating and reinforcing the heart and soul of the company. We are seeking an organized and decisive Manager of Talent Operations to help us build scalable global hiring practices, utilize data to support and influence our decision-making,

Global Head of Real Estate & Workplace Experience

Head of Information Technology

Implementation Manager

Knotel
Greater LA Area
1 day ago
+24
Reporting into the Revenue Lead, the Implementation Manager will work with Members during their first 90 days to ensure they have a successful move-in and integration experience in their new company home. S/he/they will partner internally with the Sales, Launch, and Space Operations teams, and externally with the Member’s executive sponsor and operations teams to ensure the Member’s move-in progresses seamlessly, setting customer expectations, directing key decision points w/ the Member, ensuring deadlines are met, acting as an escalation point, and delivering a quality product. First impressions are everything, and the Implementation Manager will play a key role in delivering value early, building Member loyalty and improving referrals and retention.

Partnership Manager

Tapcart
Santa Monica
1 day ago
+20
Manage existing partnerships at a B2B company. Develop and execute a comprehensive partnership agreement. Grow the Tapcart Enterprise customer base. Drive new business by finding and developing new partner leads. Meet or exceed targets for revenue and sales activity generated by partners. Define, measure, impact, and report the KPIs of clients generated by partnerships.

Head of Customer Success

Tapcart
Santa Monica
1 day ago
+20
Experience managing and hiring customer success teams. Creating processes and implementing automation to improve the customer experience. Working with SMB and Enterprise customers. Experience using CRMs (e.g. HubSpot) and Intercom live chat. Implementing and managing NPS and reporting. Creating strategies for reducing churn and increasing retention. Identifying, monitoring and reporting customer success KPIs.

Chief of Staff

Flowspace
Culver City
1 day ago
+34
Flowspace is seeking a highly qualified Chief of Staff to work closely with the executive team as the organization enters its next phase of growth. He/she will have the opportunity to make an immediate impact on Flowspace’s productivity, streamlining strategy initiatives, overseeing program management, and communicating objectives between departments. The Chief of Staff will report directly to the CEO and work collaboratively and in close partnership with other key members of the leadership team. 

Senior Manager, Customer Support

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Senior Manager of Customer Support who will be responsible for overseeing the daily operations of the CreatorIQ Support team with a focus on providing a positive experience for clients. This person will help ensure that Support tickets are responded to in a timely and professional manner. He/She will also provide leadership for the CreatorIQ Support team based in Los Angeles.

Director of Operations

ringDNA
Greater LA Area
1 day ago
+30
We’re seeking an experienced Director of Operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You’ll work closely with the COO and other executives to strategize and develop long-term plans that usher in new levels of productivity and success at ringDNA. 

Vice President (VP) of Customer Success

Enervee
Culver City
1 day ago
+32
We're looking for an exceptional VP of Customer Success to join our Culver City team. Reporting to the Chief Growth Officer, this position will be responsible for creating a company-wide culture of Customer Success and ensuring that we deliver significant value for our electric and gas utility partners.

Chief Medical Officer

Renew Health
Santa Monica
1 day ago
+22
Renew Health is seeking a dynamic and innovative Chief Medical Officer to lead the strategy, vision, and execution of one of the most significant and differentiating parts of our business: the Renew Health clinical organization. Reporting to the CEO, you will be responsible for building our clinical team, articulating our unique approach, and developing groundbreaking clinical programs--all with the aim of improving health for our members, delivering on quality measures, and lowering total cost of care for our partners.

Sr. Manager of Growth Assessments

ServiceTitan Inc.
Greater LA Area
1 day ago
+21
The Sr. Manager of Growth Assessments (New Markets - Geographies) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will assess, prioritize, and recommend new geographical expansion opportunities for the company based on extensive market research and collaboration with key business partners and industry experts. This individual has a well-rounded background -- including analytic rigor and strategic thinking -- drawing key elements from roles such as management consulting, corporate strategy/development, and business operations. The ideal candidate is highly motivated to drive new growth opportunities, helping ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive future growth.

Network Engineer

Clutter
Greater LA Area
1 day ago
+47
Clutter is looking for a talented and highly motivated Senior Network Engineer to support the growing IT infrastructure of one of Los Angeles’ most dynamic and fast growing venture-backed startups. The position is full time and will be based out of our office in Culver City. Travel to our regional facilities is required.

Head of Customer Care

Client Success Manager

Appetize
Greater LA Area
1 day ago
+30
Appetize Technologies, Inc. is looking for a stellar Client Success Manager based in the Greater Los Angeles area to join our growing Client Services team. This role is a blend of strategy, project management and client advocacy with a major emphasis on communications with key enterprise partners like Madison Square Garden, LA Angels, NY Yankees, Live Nation, and many more. You will play a vital part in comprising a polished and cohesive approach to interfacing with key customers for the lifetime of the client relationship. You will serve as the “air traffic controller” guiding their projects, software development deliverables, renewals, upsells, and overall client satisfaction. 

Head of Business Operations

Snap Inc.
Greater LA Area
1 day ago
+47
Act as the chief customer advocate for our customers. You are passionate about our customers and act as their champion across the company. Set the strategic vision of the team, and set the tone and culture in which it operates. Build, evolve, and lead teams that deliver work class service across verticals, business size, products, and regions You are a partner to our marketing, sales, and product teams in order to effectively make overall improvements and positive change to the customer experience. Develop and drive metrics and definitions for the team that tie directly to customer success and satisfaction. Build the team that can effectively scale along with the growing base of advertisers and revenue-generating products. Manage a global team of diverse and talented specialists, and support the career growth of these team members in reaching their full potential.

Manager, Community Operations

Sr. Global Transaction Manager

Senior Network Engineer

BlackLine
Greater LA Area
1 day ago
+37
Provide superb support with customer first attitude. Design and implement local and global IP networks for LAN, WAN and Data Center environments. Ensure performance and availability of production network infrastructure and telecommunications services. Provide expertise, technical guidance and support to fellow production operations team members. Design, deploy and maintain network management, monitoring, caching and load balancing solutions. Collaborate with server engineering, application engineering, and information security to ensure seamless operation of network services and timely capacity and security upgrades. Develop and maintain operational documentation and sensible infrastructure performance metrics. Interact with vendors and service providers; evaluate and recommend upgrades and new technologies. Participate in 24x7 on-call rotation. Perform other duties as assigned.

Senior GRC Analyst

Application Support Analyst-SAP

Operations Director - Marketplaces

Leaf Group
Santa Monica
1 day ago
+32
We are looking for a Logistics Manager - Marketplaces to help build a robust, efficient, cost effective logistics network domestically and internationally through optimizing logistics operations, analyzing and reducing shipping costs, improving processes and driving logistics efficiencies across our marketplace businesses. This position is based in our Santa Monica office.

Director of Customer Success

CreatorIQ
Greater LA Area
2 days ago
+34
Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our Los Angeles customer segment. This will include: overseeing a team of Customer Success Leads in our Los Angeles office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Director, Quote to Cash Solutions

Procore Technologies
Greater LA Area
2 days ago
+24
We are looking for a Director, Quote to Cash Solutions to serve as the strategic interface with within IT Operations at Procore for the purpose of business and IT strategy development, solution discovery, service management, risk management and relationship management. In this role you will serve as the relationship linkage between the Procore business units and the Quote to Cash Business Systems team. You will provide highly-valued strategic consulting level support as well as facilitate, and serve as a lead, for the planning and execution of initiatives across these core business unit to achieve objectives through the effective use of technology. 

Sr. IT Internal Auditor

Business Relationship Manager, Quote to Cash

Head of Customer Experience

Within
Greater LA Area
3 days ago
+25
You will advocate for our customers and engage in ways that ensure a great experience with our products, services, and community. Managing and building lasting customer relationships, you will be the point person for educating, advising, and empowering customers to get the most from their membership. Your main goal is to ensure customers have an incredible experience with Within products. You will represent the company as their trusted partner. You will become the most visible touch point for our customers to Within. 

Systems Engineer

Relativity Space
Greater LA Area
3 days ago
+26
In order to be successful in this role, you should be someone who thrives in ambiguity and is able to lead projects to completion. You are experienced in working across engineering disciplines to produce effective output and drive decisions at the interface of engineering systems. Ideally, you are someone who has come from a fast paced, aerospace environment, having completed difficult projects across the product lifecycle while collaborating effectively with a broad technical team

Senior DevOps Manager

Director of Production

Associate Director, Client Relationships

MediaCom
Greater LA Area
3 days ago
+31
As a Global Associate Director, you'll work on one of the biggest names in the advertising industry and help grow various lines of their business – Facebook is much more than a social network. While you will work on strategic planning supporting the most prolific social network in the world, this particular role will focus on Messaging Platforms, Facebook Company brand marketing, and the AR/VR division. You will work directly with Mindshare teams across the world, supporting needs when required, ensuring wider strategic visions can be realized in market, upskilling local talent where required, and often overseeing implementation of global campaigns.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,541
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Technical Support $60,000
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Desktop Support $62,678
Min: $50K
Max: $85K
Client Success Manager $72,460
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $84,627
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,552
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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