Not specified Operations Jobs in Los Angeles

41

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
12 hours ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Repair Advisor (Service Writer)

RepairSmith
Greater LA Area
1 day ago
+27
Set, confirm and prepare for appointments with customers so they can have a great service experience. Determine vehicle needs based on customer information and walking through possible issues over the phone. Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle. Produce repair orders for customers, including cost and time estimates, with full transparency. Follow up with customers on the status of their vehicle, based on how the customer wants to be informed. Follow up with customers to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty.

Customer Success Associate

RepairSmith
Greater LA Area
1 day ago
+27
Engage customers in a meaningful way leveraging our digital platform in a manner consistent with the company's mission, brand and reputation. Ensure all customer needs are met, including answering their questions, resolving any issues, and connecting them with additional resources. Effectively communicate relevant product features and benefits, consistent with company-approved guardrails. Deliver amazing customer support through live chat, email, and phone for customers.

Customer Success Associate

Dave Inc.
Greater LA Area
1 day ago
+27
- Prior experience in tech support, banking or insurance is a big plus.  - Excellent grammar and communication skills. - Be a good human being.

Order Entry Specialist

MotorTrend Group
El Segundo
3 days ago
+31
The Order Entry Specialist (full-time, non-exempt, hourly) is the key support role for MTG order entry for all print, digital, event and production sales proposals. This role is responsible for entering, maintaining and updating advertising orders working closely with account executives, account managers, sales coordinators, media planners, ad operations, campaign managers and finance.

IT Support Specialist

SimplePractice
Greater LA Area
3 days ago
+22
IT-related work such as provisioning and maintaining internal systems, as well as work on building tools for the automation of routine tasks. Engineer, implement, and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Assist users with IT-related issues on-site or remotely.

Junior IT Support Specialist

SimplePractice
Greater LA Area
3 days ago
+22
IT-related work such as provisioning and maintaining internal systems, as well as work on building tools for the automation of routine tasks. Engineer, implement, and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Assist users with IT-related issues on-site or remotely.

Receptionist

Better.com
Greater LA Area
4 days ago
+25
You will be at the frontline (literally) of the office, giving our visitors their first in-person impression of Better. In addition to settling guests—everyone from candidates, investors, VIPs, and more—in our always-neat reception area, your daily tasks will include opening the office, resetting conference rooms, answering the phone, managing delivery handlers and closing the office. 

Real Estate Customer Experience Analyst

Better.com
Greater LA Area
4 days ago
+25
The Real Estate Team at Better is responsible for identifying ways to simplify the home buying journey by creating seamless real estate agent interaction and providing customer support for home discovery. We are a new team with Better and are looking for entrepreneurs with strong operational capabilities, business acumen and a “get stuff done” mentality. As part of the team, you’ll be on the front lines as the first point of contact for potential borrowers. Your role is to provide the framework for Better’s customer-centric approach throughout the home buying process and build strong relationships with our clients. This position allows you the opportunity to build on your communication and relationship building skills while working directly with our customers and cross-functionally within the different departments of the Real Estate Team. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.

Member Experience Specialist

Honey
Greater LA Area
4 days ago
+53
Communicate with members through email, chat, and social media to provide support for our extension, mobile app, and other money-saving tools; Provide feedback on how to improve current workflows and processes; Identify common issues and recommend product enhancements to our technology, product, and partnership teams; Embody and represent Honey’s core values, voice, and tone to provide exceptional member support for our growing global community. 

Customer Service Representative

Centerfield
Greater LA Area
1 week ago
+47
Centerfield is seeking a Customer Service Representative to help support our sales team in our Playa Vista office. This person will act as a liaison between our clients and existing customers to help resolve open item tickets and ensure customer satisfaction.

Information Security - Risk & Compliance Analy…

Postmates Inc.
Greater LA Area
1 week ago
+42
Postmates is looking for an Information Security Risk & Compliance Analyst focused on the evaluation of Postmates core services and infrastructure for compliance with the NIST Cybersecurity Framework (NIST CSF) and Sarbanes Oxley IT General Controls. In this role, you will be responsible for evaluating and documenting internal controls, assisting with internal security reviews, and working with internal teams to address compliance and audit issues.

Dispatch Specialist

RepairSmith
Greater LA Area
1 week ago
+27
We are looking for an experienced Dispatch Specialist who is passionate about ensuring the best possible customer experience. Join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out products that deliver the RepairSmith’s vision and strategy. The perfect person for the job is excited to move fast, follow industry standards, think at scale, and loves delighting customers through technology and customer experiences.

Associate Systems Engineer

BlackLine
Greater LA Area
1 week ago
+37
In this role, the Systems Engineer will develop, maintain and create new tools to help our internal teams. Collaborating with multiple teams within the company, your skills will help streamline processes, reduce manual tasks and work to develop new ways of completing daily work. S/he will participate in operations processes, incident engagement, and disaster recovery activities. The candidate must possess solid critical thinking skills and have experience supporting large server farms, transitioning manual tasks in to automated or scripted work. All while maintaining 24x7 High Availability mission-critical traffic-intensive web infrastructures, and be familiar with commonly used server, storage, and virtualization technologies.

Customer Service Representative

Ecosense Lighting
Greater LA Area
1 week ago
+39
In this role the Customer Service Rep (Contract) will be on the ground floor to create a world class customer service organization that will be a key pillar to the company’s long-term growth.  As an ambitious and energetic customer service rep your role will be a little different from a traditional customer service job. Supporting our customers is a cornerstone of the Ecosense business and one of our greatest strengths.  From a customer perspective what we’re looking for is someone with an entrepreneurial spirit, can build relationships quickly and that has a collaborative mindset. Having someone that is proven, reliable and willing to go the extra mile for the client is critical.  Internally along with being the voice of our customers working with our Regional Sales Managers and having that ‘feet on the street’ presence in the corporate HQ for them.  Supporting the RSM by providing quotes, answering product questions, processing returns, handling pricing are examples of the type of support that they would need.  In this role your contribution will be to help grow the EcoSense business through partnering with our customers and RSM’s in being that added layer of support.

Lead Fulfillment Associate (On-call)

GOAT Group
Greater LA Area
1 week ago
+27
Ensure compliance to all safety standards for self and staff members at all times. Meet operational targets and goals. Escalate issues to management within an appropriate time frame. Maintain a clean and orderly work area. Provide training to current and new employees of appropriate procedures by the expected standards. Oversee an identified process and staff to make sure work meets quality standards and is performed according to established procedures.  Troubleshoot any problem orders. Identify and resolve issues before they become a larger problem. Work with operations manager to provide constant feedback on overall process successes and opportunities.

Apparel Authentication Specialist (Luxury)

Apparel Authentication Specialist (Streetwear)

Junior Footwear Authentication Specialist

Fulfillment Support Specialist

Load 1 more jobs5 jobs at GOAT Group

Customer Service Associate

BloomNation
Santa Monica
1 week ago
+31
BloomNation is the online floral marketplace that is disrupting the multi-billion dollar online floral space. Our rapidly growing team is backed by the best investors in the industry including: Andreessen Horowitz (AirBnB, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.). In the same way you have seen Uber and AirBnB change consumer behavior, BloomNation has already dramatically changed the way flowers are bought and sent online.

IT Help Desk Technician (Woodland Hills)

Golden Hippo
Greater LA Area
1 week ago
+43
Golden Hippo is currently looking for an IT Service Desk Technician to join our growing IT department at our warehouse location. Someone who can ensure that all employees IT equipment and services are in working order, including Macs Windows desktops and laptops, IOS devices, printers, wireless networks, and audiovisual systems. The IT Help Desk technician will also act as the first point of contact for IT needs including tracking issues and taking ownership of problems and seeing them to resolution.

Operations Specialist - Weekday and Weekend Hours

Papaya Pay
Greater LA Area
1 week ago
+20
Validate data captured from user-submitted bills, or update that data into our system as necessary. Gather additional information from users via in-app messaging if required. Interact with merchants to provide payment on behalf of users in a variety of ways, including on the phone, on the web, or within our system. Meet or exceed expectations for targeted payment productivity. Take on additional responsibilities as the role and company evolves.

Operations Associate

Postmates Inc.
Greater LA Area
1 week ago
+42
In this role you will be looked upon to provide the operational, on the ground assistance to facilitate the day-to-day business of delivery with a rover. You will be remote piloting rovers using cutting edge technology as well as providing on-the-ground support. We are looking for people that are comfortable being generalists and learning new things. Everything from facility operations, working with merchants, communication with the public about our initiatives when needed.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,541
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Technical Support $60,000
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Desktop Support $62,678
Min: $50K
Max: $85K
Client Success Manager $72,460
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $84,627
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,552
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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