Operations Jobs in Santa Monica | Built In Los Angeles

Operations Jobs in Santa Monica

26

Support Engineer

Fair.com
Santa Monica
2 days ago
+19
Provide superior technology assistance to users in a timely manner, including setup, configuration, and basic explanation via in-person or remotely via phone, e-mail, slack, and RDC. Complete basic requests on first contact, and follow through longer projects to completion. Ensure workstations, phones and software function properly and reliably. Ensure all new employees are set up properly and are assisted with the on-boarding process, including application of user licenses. Maintain a complete inventory and stock of all assets: hardware, software, printers, and other technology assets. Support conference room A/V systems with meeting troubleshooting and support. Participate and contribute in weekly infrastructure team meetings to review help desk tickets accomplished and those that are in the queue, review system performance and availability metrics as well as analyze issues.

Senior Systems Administrator

Edmunds
Santa Monica
2 days ago
+36
NetApp storage infrastructure. VMWare/Veeam infrastructure. Dell Server infrastructure. G Suite for Business. Okta SSO. SCCM and JAMF. Cloud infrastructure administration (AWS, GCP).

Customer Success Associate

BloomNation
Santa Monica
3 days ago
+13
BloomNation is scaling rapidly as one of the premier SaaS & E-commerce startups in Silicon Beach! As a Customer Success Associate, you will play the vital role of being the primary relationship driver between BloomNation and thousands of florists who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This role is best suited

Merchandising Intern

BloomNation
Santa Monica
3 days ago
+13
AVAILABILITY: 20+ hours/week DURATION: 8+ weeks LOCATION: 1316 3rd St #301, Santa Monica, CA 90401 COMPENSATION: Unpaid (stipend provided for lunch & parking)   Merchandising Intern BloomNation is revolutionizing the way flowers are sent online. We connect people with top artisan florists from around the country by quickly and easily showing what unique floral arrangements are available locally. 

Here’s your opportunity to get your foot

DIRECTOR OF CLIENT SERVICES

TaskUs
Santa Monica
3 days ago
+22
As our Director of CS, you will manage one or two strategic campaigns and (as needed) non-strategic accounts, both new and existing, through the client lifecycle and ensure that all campaign metrics/SLAs are met and all clients are highly satisfied with the teams’ performance.

Director, Supply Chain & Business Integration

Universal Music Group
Santa Monica
3 days ago
+13
In support of the physical supply chain vision and network strategy that will best enhance the company's strategic and financial objectives this individual will work with the other Supply Chain professionals and is responsible for leading supply chain business process, business integration and technology improvement initiatives. This role will support and enhance the supply chain program management office (PMO) by introducing new tools and best practices for managing large/complex projects.

Executive Assistant

Digital Strategy Coordinator

Senior Deskside Support Technician

Administrative Assistant

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Customer Retention Representative

PatientPop
Santa Monica
3 days ago
+27
At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth. We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work. Our dedicated

Customer Success Manager

PatientPop
Santa Monica
3 days ago
+27
The Customer Success Manager position is the foundation point of the Customer Success Management team at PatientPop. As a Customer Success Manager, you will be responsible for the overall success and retention of PatientPop Customers. The CSM will be expected to proactively reach out to customers in order to: guide customer program success and strategy, conduct recurring...

Implementation Specialist

12Twenty
Santa Monica
5 days ago
12Twenty is a startup based in Santa Monica that is rapidly growing, and we are looking for a driven, savvy, and friendly Specialists to help our customers become successful with our suite of solutions.   About the job… Our ideal candidate must be comfortable with (and excited about) working in a close-knit startup environment. You must understand the importance of building and cultivating client relationships. You should be detail oriented,

Vice President, Payments & Servicing

Fair.com
Santa Monica
5 days ago
+19
Develop, build and execute a world-class, secure digital payment and billing ecosystem for Fair. Manage operational and technical vendors in 3rd party servicing, payments, and billing. Communicate and negotiate with cross-functional teams of Product Development, Finance, Legal, Business Development, Engineering, and Operations. Partner with business and product leaders and other engineering leaders to ensure strategy and roadmaps effectively support market needs. Work with engineers, department leaders and executive team to identify the gaps in service needs that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules. Ensure that our architecture and infrastructure are scalable and can reliably handle growing amounts of transactions and data. Manage in-house operational teams, including citations & tolls. Evaluate new payments solutions with a view towards strategic alignment to Fair’s customers.

Front Desk Coordinator

Headspace
Santa Monica
5 days ago
+21
The Front Desk Coordinator will manage the ebb and flow of all guests and visitors to ensure a smooth, high-quality experience during their visit . This multi-functional role will collaborate and coordinate several programs for Headspace, including but not limited to Parking/Transportation, food service management, security badging, mail and package delivery coordination. This role will work closely with our existing Workplace Concierge, Office Operations and Facilities Management teams to make sure we are delivering our optimal experience for both our guests and staff. The Front Desk Coordinator will act as our first line of security by screening all entrants, working alongside our Security Team. This person will act across the board as a conduit for needs and communication for the W.X. Team.

Member Experience Specialist

Inspire
Santa Monica
5 days ago
+20
About Us Disrupting the one-size-fits-all utility model, Inspire’s groundbreaking smart home subscription seamlessly combines personalized clean energy plans with best-in-class smart devices. Using the Inspire app, members can self drive their smart homes from anywhere, and select automated settings to use less energy while earning rewards. Inspire strives to make every home a smart home, powered by clean energy. Inspire’s mission is to drive

Client Success Manager

EZ Texting
Santa Monica
5 days ago
+25
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Quality Assurance, Support Advocate

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for an extremely smart and capable Support Advocate, Quality Manager to ensure that the millions of consumers using our service are having an exceptional support experience. GoodRx is America’s leading prescription price transparency platform and offers clear and simple solutions that help people afford life-saving medications. The ideal candidate will have customer facing experience - preferably with experience working with prescription drugs, pharmacies, and pharmacy benefit managers to help individuals fill their prescriptions correctly. This individual should possess a deep understanding of what it takes to keep customers/members not just satisfied, but delighted. This individual should have experience working across teams at different sites.

Administrative / Personal Assistant

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for a full time Administrative/Personal Assistant to support the Company’s Co-Founders and Co-CEOs. While the primary focus of this role is to support the Executives with scheduling, travel and personal need (est. 20 hours/week), the remaining time will be spent supporting the GoodRx recruiting team with sourcing and scheduling candidates. This is a great opportunity for a self-driven, hyper organized and creative individual to come in to create process in a new role while adding their personal touch ensuring the Executives and team are well supported. 

Director of Customer Marketing & CRM

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for a Director, Customer Marketing to lead the lifecycle marketing team in delivering great customer experiences across our multiple marketing channels. This data-driven marketer should have experience in both CRM and Growth Marketing to ideate, launch, and optimize new and existing lifecycle campaigns and flows with the goal of fueling customer conversion and retention metrics. The ideal candidate will be a seasoned marketer who will be tasked with taking acquired leads and leveraging CRM strategies (lead nurturing, customer onboarding, and churn management) to help User Acquisition channels (TV, display, paid, search, etc.) with last-mile marketing efforts. They should have strong experience leading customer retention and engagement initiatives for e-commerce platforms, ideally in a direct response role. 

Business Operations Manager

Bird
Santa Monica
1 week ago
The Business Operations Manager will champion high priority projects for our SVP of Global Operations. This role will tackle key business priorities that help amplify the growth of our business, share best practices, and implement operational improvements. Using strong operational and analytical experience from past environments, this person will tackle key projects that will be instrumental in driving our business forward. We need a strategic critical thinker who can start at 30,000 feet and then dive deep into the details to ensure high quality results. The ideal candidate for this role should have a “doer” attitude, strong strategic skills, excellent time-management and organizational habits, and the ability to clearly communicate and present information to seek buy-in.

Fixed Asset Manager

Senior Operations Manager, Rider Operations

General Manager

Operations Associate- Fleet

Load 1 more jobs5 jobs at Bird

Manager, Customer Success

PatientPop
Santa Monica
1 week ago
+27
The Manager of Customer Success will lead a team of 10-12 CSMs and 2 Team Leads. We’ll be counting on you to identify patterns in team and customer pain points and use these to make recommendations and improvements to CSM processes. You will work closely with your Leads to drive the overall strategy and efficiency while ensuring the team is achieving quarterly objectives and key results. You will also focus on the professional development of all members of your team, including cultivating talent, identifying potential leaders, and developing action plans for individuals who need guidance.

Dealer Success Specialist

Edmunds
Santa Monica
1 week ago
+36
As a Dealer Success Specialist (DSS), you will work in partnership with a designated sales team to ensure the overall health and retention of our automotive dealer customers. Your mission: help dealers sell more cars and our sales people acquire and retain them as clients. You’ll be the primary point of contact when a dealer signs up for our advertising services and will work closely with sales to maintain upwards of 300 accounts. You will be expected to support onboarding new customers, proactively reach out to maintain and improve their health, conduct on-going business reviews, and support the sales team in saving pre-canceled dealers. To be clear, this is not a sales role. You’ll be assigned a portfolio of salespeople and their territories. You’ll strategically partner with them and their dealer customers to ensure their Edmunds digital marketing presence is optimized for success. This includes acclimating new dealers to our program, ensuring they are fully optimized, making any necessary change requests and ultimately working with the dealers to maximize their performance. You’ll establish trusting relationships with dealers and show the value of the Edmunds program to make them customers for life.

Director of Operations

Luxury Presence
Santa Monica
2 weeks ago
We’re looking for a Director of Operations to join our growing team. Are you obsessed with creating efficiency and eliminating waste? Do you take pride in creating systems that enable people to succeed? Does organization bring a smile to your face? Do you gain satisfaction from moving projects through your PM software? If so we’d love to speak with you!   At Luxury Presence, we provide the world's leading real estate agents with stunning

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $39,797
Min: $30K
Max: $53K
Operations Associate $51,832
Min: $38K
Max: $72K
Technical Support $52,643
Min: $36K
Max: $80K
Sales Operations Analyst $60,038
Min: $25K
Max: $87K
Office Manager $61,500
Min: $50K
Max: $82K
Desktop Support $63,500
Min: $50K
Max: $85K
Business Analyst $66,985
Min: $40K
Max: $86K
Client Success Manager $68,097
Min: $40K
Max: $125K
Customer Support Manager $73,625
Min: $53K
Max: $121K
Operations Manager $80,475
Min: $42K
Max: $115K
Business Intelligence Analyst $88,444
Min: $69K
Max: $103K
Marketing Operations Manager $90,961
Min: $52K
Max: $175K
Sales Operations Manager $95,472
Min: $40K
Max: $150K
Senior Business Analyst $104,733
Min: $78K
Max: $133K
Director of Customer Success $109,286
Min: $55K
Max: $130K
Director of Operations $140,906
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $196,385
Min: $135K
Max: $290K
COO (Chief Operating Officer) $203,875
Min: $100K
Max: $352K

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