Operations Jobs in Greater LA Area

122

Salesforce Administrator

Boulevard
Greater LA Area
1 day ago
+23
Boulevard is transforming business management for premium beauty service brands through their proprietary platform-as-a-service. Developed in collaboration with industry-leading owners and operators, Boulevard is the only management tool built specifically for appointment-based businesses that delivers ease of use with style and sophistication. Founded in 2016 and based in Los Angeles, Boulevard is carefully designed to automate workflows and

Client Success Associate

Well Health, Inc.
Greater LA Area
1 day ago
+24
WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat. With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time,

Talent Acquisition Operations Manager

Apeel Sciences
Greater LA Area
1 day ago
+34
About This Role At Apeel Sciences, we look to nature to help the global food system improve quality, reduce waste, and ensure an abundant future for our planet. The People & Culture Team is responsible for cultivating and reinforcing the heart and soul of the company. We are seeking an organized and decisive Manager of Talent Operations to help us build scalable global hiring practices, utilize data to support and influence our decision-making,

Executive Assistant (Sales)

Executive Assistant (Operations)

Global Head of Real Estate & Workplace Experience

Help Desk Coordinator (Bilingual)

Head of Information Technology

Load 2 more jobs6 jobs at Apeel Sciences

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
1 day ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Director of Customer Success

Convoso
Greater LA Area
1 day ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Implementation Manager

Knotel
Greater LA Area
1 day ago
+24
Reporting into the Revenue Lead, the Implementation Manager will work with Members during their first 90 days to ensure they have a successful move-in and integration experience in their new company home. S/he/they will partner internally with the Sales, Launch, and Space Operations teams, and externally with the Member’s executive sponsor and operations teams to ensure the Member’s move-in progresses seamlessly, setting customer expectations, directing key decision points w/ the Member, ensuring deadlines are met, acting as an escalation point, and delivering a quality product. First impressions are everything, and the Implementation Manager will play a key role in delivering value early, building Member loyalty and improving referrals and retention.

Repair Advisor (Service Writer)

RepairSmith
Greater LA Area
1 day ago
+27
Set, confirm and prepare for appointments with customers so they can have a great service experience. Determine vehicle needs based on customer information and walking through possible issues over the phone. Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle. Produce repair orders for customers, including cost and time estimates, with full transparency. Follow up with customers on the status of their vehicle, based on how the customer wants to be informed. Follow up with customers to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty.

Customer Success Associate

RepairSmith
Greater LA Area
1 day ago
+27
Engage customers in a meaningful way leveraging our digital platform in a manner consistent with the company's mission, brand and reputation. Ensure all customer needs are met, including answering their questions, resolving any issues, and connecting them with additional resources. Effectively communicate relevant product features and benefits, consistent with company-approved guardrails. Deliver amazing customer support through live chat, email, and phone for customers.

Senior Manager, Customer Support

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Senior Manager of Customer Support who will be responsible for overseeing the daily operations of the CreatorIQ Support team with a focus on providing a positive experience for clients. This person will help ensure that Support tickets are responded to in a timely and professional manner. He/She will also provide leadership for the CreatorIQ Support team based in Los Angeles.

Customer Support Specialist - Bilingual (English…

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Director of Operations

ringDNA
Greater LA Area
1 day ago
+30
We’re seeking an experienced Director of Operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You’ll work closely with the COO and other executives to strategize and develop long-term plans that usher in new levels of productivity and success at ringDNA. 

Customer Success Associate

Dave Inc.
Greater LA Area
1 day ago
+27
- Prior experience in tech support, banking or insurance is a big plus.  - Excellent grammar and communication skills. - Be a good human being.

Executive Assistant

Sidebench
Greater LA Area
1 day ago
+24
Serve as a business manager to Sidebench leadership on all administrative, coordination, and business information matters. Handle monthly expense reports and work closely with Finance to track various budgets Execute food orders for employees and important client meetings. Manage travel arrangements and expenses for all employees. Assist our CEO with email management, calendar coordination, meeting confirmation, and other scheduling responsibilities for high-priority matters. Help our CEO with follow up for various meetings (if need decks, information, etc from people). Participate in internal leadership meetings as ‘scribe’ and ‘timetracker’, and eventually becoming a contributing participant on office-related topics/decisions. Responsible for reception services including meet and greet clients, interviewees and guests, field incoming phone calls, and manage deliveries and traffic in and out of the office. Maintain employee handbook detailing policies and procedures. Co-leads the planning of company events, All Hands meetings and general office culture events, new joiner onboarding. Participates as an active member of our culture committee, help coordinate events and gifts for employee celebrations.

Sr. Manager of Growth Assessments

ServiceTitan Inc.
Greater LA Area
1 day ago
+21
The Sr. Manager of Growth Assessments (New Markets - Geographies) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will assess, prioritize, and recommend new geographical expansion opportunities for the company based on extensive market research and collaboration with key business partners and industry experts. This individual has a well-rounded background -- including analytic rigor and strategic thinking -- drawing key elements from roles such as management consulting, corporate strategy/development, and business operations. The ideal candidate is highly motivated to drive new growth opportunities, helping ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive future growth.

AV Support Technician

Network Engineer

Clutter
Greater LA Area
2 days ago
+47
Clutter is looking for a talented and highly motivated Senior Network Engineer to support the growing IT infrastructure of one of Los Angeles’ most dynamic and fast growing venture-backed startups. The position is full time and will be based out of our office in Culver City. Travel to our regional facilities is required.

Head of Customer Care

Client Success Manager

Appetize
Greater LA Area
2 days ago
+30
Appetize Technologies, Inc. is looking for a stellar Client Success Manager based in the Greater Los Angeles area to join our growing Client Services team. This role is a blend of strategy, project management and client advocacy with a major emphasis on communications with key enterprise partners like Madison Square Garden, LA Angels, NY Yankees, Live Nation, and many more. You will play a vital part in comprising a polished and cohesive approach to interfacing with key customers for the lifetime of the client relationship. You will serve as the “air traffic controller” guiding their projects, software development deliverables, renewals, upsells, and overall client satisfaction. 

Head of Business Operations

Snap Inc.
Greater LA Area
2 days ago
+47
Act as the chief customer advocate for our customers. You are passionate about our customers and act as their champion across the company. Set the strategic vision of the team, and set the tone and culture in which it operates. Build, evolve, and lead teams that deliver work class service across verticals, business size, products, and regions You are a partner to our marketing, sales, and product teams in order to effectively make overall improvements and positive change to the customer experience. Develop and drive metrics and definitions for the team that tie directly to customer success and satisfaction. Build the team that can effectively scale along with the growing base of advertisers and revenue-generating products. Manage a global team of diverse and talented specialists, and support the career growth of these team members in reaching their full potential.

Event Specialist

Manager, Community Operations

Video Engineer

Sr. Internal Auditor, Metrics Assurance

Wireless Network Engineer

Executive Assistant

Sr. Global Transaction Manager

Load 4 more jobs8 jobs at Snap Inc.

Senior Network Engineer

BlackLine
Greater LA Area
2 days ago
+37
Provide superb support with customer first attitude. Design and implement local and global IP networks for LAN, WAN and Data Center environments. Ensure performance and availability of production network infrastructure and telecommunications services. Provide expertise, technical guidance and support to fellow production operations team members. Design, deploy and maintain network management, monitoring, caching and load balancing solutions. Collaborate with server engineering, application engineering, and information security to ensure seamless operation of network services and timely capacity and security upgrades. Develop and maintain operational documentation and sensible infrastructure performance metrics. Interact with vendors and service providers; evaluate and recommend upgrades and new technologies. Participate in 24x7 on-call rotation. Perform other duties as assigned.

Senior GRC Analyst

Associate Systems Engineer

GRC Analyst

Senior Systems Engineer-Cloud Infrastructure

Application Support Analyst-SAP

Load 2 more jobs6 jobs at BlackLine

Customer Success Manager, Emerging

Procore Technologies
Greater LA Area
2 days ago
+24
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives

Director, Quote to Cash Solutions

Field Operations Manager

Sr. IT Internal Auditor

Business Relationship Manager, Quote to Cash

Load 1 more jobs5 jobs at Procore Technologies

Email Marketing Operations Coordinator

Golden Hippo
Greater LA Area
2 days ago
+43
Golden Hippo is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most — our customers. We’re growing fast, but our core values remain the same as when we were founded in 2010. Golden Hippo is currently looking for a motivated and dependable Email Marketing

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,541
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Technical Support $60,000
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Desktop Support $62,678
Min: $50K
Max: $85K
Client Success Manager $72,460
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $84,627
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,552
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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