Los Angeles Tech Jobs and Startup Jobs

89

Salesforce Administrator

Boulevard
Greater LA Area
1 day ago
+23
Boulevard is transforming business management for premium beauty service brands through their proprietary platform-as-a-service. Developed in collaboration with industry-leading owners and operators, Boulevard is the only management tool built specifically for appointment-based businesses that delivers ease of use with style and sophistication. Founded in 2016 and based in Los Angeles, Boulevard is carefully designed to automate workflows and

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
1 day ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Director of Customer Success

Convoso
Greater LA Area
1 day ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Partnership Manager

Tapcart
Santa Monica
1 day ago
+20
Manage existing partnerships at a B2B company. Develop and execute a comprehensive partnership agreement. Grow the Tapcart Enterprise customer base. Drive new business by finding and developing new partner leads. Meet or exceed targets for revenue and sales activity generated by partners. Define, measure, impact, and report the KPIs of clients generated by partnerships.

Head of Customer Success

Tapcart
Santa Monica
1 day ago
+20
Experience managing and hiring customer success teams. Creating processes and implementing automation to improve the customer experience. Working with SMB and Enterprise customers. Experience using CRMs (e.g. HubSpot) and Intercom live chat. Implementing and managing NPS and reporting. Creating strategies for reducing churn and increasing retention. Identifying, monitoring and reporting customer success KPIs.

Chief of Staff

Flowspace
Culver City
1 day ago
+34
Flowspace is seeking a highly qualified Chief of Staff to work closely with the executive team as the organization enters its next phase of growth. He/she will have the opportunity to make an immediate impact on Flowspace’s productivity, streamlining strategy initiatives, overseeing program management, and communicating objectives between departments. The Chief of Staff will report directly to the CEO and work collaboratively and in close partnership with other key members of the leadership team. 

Senior Manager, Customer Support

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Senior Manager of Customer Support who will be responsible for overseeing the daily operations of the CreatorIQ Support team with a focus on providing a positive experience for clients. This person will help ensure that Support tickets are responded to in a timely and professional manner. He/She will also provide leadership for the CreatorIQ Support team based in Los Angeles.

Customer Support Specialist - Bilingual (English…

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Trust & Safety Manager

GoGuardian
El Segundo
1 day ago
+43
As a Safety Specialist Manager, you’ll manage, lead and motivate a group of support team members who are responsible for handling GoGuardian Beacon Alert notifications. You'll be expected to provide feedback on casework, identify trends, work with the Sales Enablement Manager & the VP of Sales to address knowledge gaps and execute new team strategies.  You’ll lead a team of safety specialists who handle sensitive customer communications & concerns regarding GoGuardian Beacon, analyze beacon case issues, & work closely with our Privacy team on communication with school officials, as well as other key stakeholders outside of school admins. You’ll also be working closely with our Partnerships team identifying & escalation emerging needs.

Director of Operations

ringDNA
Greater LA Area
1 day ago
+30
We’re seeking an experienced Director of Operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You’ll work closely with the COO and other executives to strategize and develop long-term plans that usher in new levels of productivity and success at ringDNA. 

Executive Assistant

Sidebench
Greater LA Area
1 day ago
+24
Serve as a business manager to Sidebench leadership on all administrative, coordination, and business information matters. Handle monthly expense reports and work closely with Finance to track various budgets Execute food orders for employees and important client meetings. Manage travel arrangements and expenses for all employees. Assist our CEO with email management, calendar coordination, meeting confirmation, and other scheduling responsibilities for high-priority matters. Help our CEO with follow up for various meetings (if need decks, information, etc from people). Participate in internal leadership meetings as ‘scribe’ and ‘timetracker’, and eventually becoming a contributing participant on office-related topics/decisions. Responsible for reception services including meet and greet clients, interviewees and guests, field incoming phone calls, and manage deliveries and traffic in and out of the office. Maintain employee handbook detailing policies and procedures. Co-leads the planning of company events, All Hands meetings and general office culture events, new joiner onboarding. Participates as an active member of our culture committee, help coordinate events and gifts for employee celebrations.

Customer Success Manager

PatientPop
Santa Monica
1 day ago
+50
The Customer Success Manager will work directly with client accounts to manage the relationship and strategically grow revenue. Our customers are comprised of small to mid-sized private practices and you will be instrumental in their success on the PatientPop platform. You will also work cross-functionally with multiple departments across the organization to provide top-tier service and ensure customer satisfaction. Renewals are paramount to any SaaS companies success and the work you will do as a CSM is hypercritical to the longevity of the organization. Your diverse experience will contribute to our collaborative environment and finding success not only as an individual but as a team.

SVP, Customer Success

IT Support

Customer Support Representative

Sr. Manager of Growth Assessments

ServiceTitan Inc.
Greater LA Area
1 day ago
+21
The Sr. Manager of Growth Assessments (New Markets - Geographies) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will assess, prioritize, and recommend new geographical expansion opportunities for the company based on extensive market research and collaboration with key business partners and industry experts. This individual has a well-rounded background -- including analytic rigor and strategic thinking -- drawing key elements from roles such as management consulting, corporate strategy/development, and business operations. The ideal candidate is highly motivated to drive new growth opportunities, helping ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive future growth.

AV Support Technician

Client Success Manager

Appetize
Greater LA Area
1 day ago
+30
Appetize Technologies, Inc. is looking for a stellar Client Success Manager based in the Greater Los Angeles area to join our growing Client Services team. This role is a blend of strategy, project management and client advocacy with a major emphasis on communications with key enterprise partners like Madison Square Garden, LA Angels, NY Yankees, Live Nation, and many more. You will play a vital part in comprising a polished and cohesive approach to interfacing with key customers for the lifetime of the client relationship. You will serve as the “air traffic controller” guiding their projects, software development deliverables, renewals, upsells, and overall client satisfaction. 

Senior Network Engineer

BlackLine
Greater LA Area
2 days ago
+37
Provide superb support with customer first attitude. Design and implement local and global IP networks for LAN, WAN and Data Center environments. Ensure performance and availability of production network infrastructure and telecommunications services. Provide expertise, technical guidance and support to fellow production operations team members. Design, deploy and maintain network management, monitoring, caching and load balancing solutions. Collaborate with server engineering, application engineering, and information security to ensure seamless operation of network services and timely capacity and security upgrades. Develop and maintain operational documentation and sensible infrastructure performance metrics. Interact with vendors and service providers; evaluate and recommend upgrades and new technologies. Participate in 24x7 on-call rotation. Perform other duties as assigned.

Senior GRC Analyst

Associate Systems Engineer

GRC Analyst

Senior Systems Engineer-Cloud Infrastructure

Application Support Analyst-SAP

Load 2 more jobs6 jobs at BlackLine

Customer Success Manager, Emerging

Procore Technologies
Greater LA Area
2 days ago
+24
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives

Director, Quote to Cash Solutions

Field Operations Manager

Sr. IT Internal Auditor

Business Relationship Manager, Quote to Cash

Load 1 more jobs5 jobs at Procore Technologies

Customer Support Analyst

ringDNA
Greater LA Area
2 days ago
+30
Work with our customers and product managers to sleuth solutions to incoming issues. Partner in customer success with expert product training and customer onboarding sessions. Work within a team environment to generate creative solutions. Identify common issues, escalating them to product managers. Expertly communicate and document solutions.

Account Manager

12Twenty Inc.
Santa Monica
3 days ago
+13
12Twenty is a startup based in Santa Monica that is rapidly growing, and we are looking for a driven, savvy, and friendly Account Manager to help our customers continue their success utilizing our suite of solutions. The Account Manager owns the client-facing relationship post-sale and ensures superior client service through premium campaign management, relationship development, and account retention & upsell activities.  In addition to regular

Customer Support Manager

12Twenty Inc.
Santa Monica
3 days ago
+13
12Twenty is a startup based in Santa Monica that is rapidly growing, and we are looking for a driven, savvy, and friendly Support Manager to help our customers become successful with our suite of solutions.   Our ideal candidate enjoys aiding others to achieve success. You should be detail-oriented, analytical, proactive, and able to quickly ascertain what clients are looking for and how to best meet their needs. We're looking for someone who is

Senior Client Support Specialist

AuditBoard
Greater LA Area
3 days ago
+36
Our Senior Client Support Specialist will collaborate with development, product management, and customer onboarding functions in order to care for customers efficiently and effectively while constantly looking for ways to improve & upgrade our support function as a whole. Individuals that can flourish in a dynamic entrepreneurial environment with a "roll-up your sleeves" mentality and comfortable interacting with clients both online and over the phone with a high level of professionalism would be a great fit.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,541
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Technical Support $60,000
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Desktop Support $62,678
Min: $50K
Max: $85K
Client Success Manager $72,460
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $84,627
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,552
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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