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Customer Success Partner

Greater LA Area
2 hours ago
Act as the primary resource during the customer’s post-sale experience and ensure successful outcomes by defining key deliverables, providing superlative support, and and orchestrating the right internal resources to address customer needs. Engage and educate clients through regular contact, feedback sessions, and customer training sessions. Work collaboratively with teams across Sales, Insights, Creative, Tech, and Product to onboard new accounts, understand client needs, drive retention/renewal/upsell opportunities, and inform the direction of future product offerings. Understand and anticipate client’s business goals, needs and pain points; creatively problem solve in support of those objectives. Meet with customers regularly to better understand their needs and how AppOnboard can successfully deliver on goals and objectives. Maintain high levels of customer engagement and satisfaction with a focus on customer dedication and loyalty. Prepare quarterly and annual business reviews, reports, campaign analysis, and other materials to demonstrate AppOnboard value through quantitative and qualitative measures . Collaborate with team members to generate learnings and best practices to share with customers.

Head of Customer Success

Greater LA Area
2 hours ago
As Head of Customer Success at AppOnboard, you will lead a team at the very heart of our business: ensuring our customers derive maximum value from their AppOnboard experience. The Head of Customer Success will build and manage the team responsible for all post-sale activity, including onboarding, support, renewals, upsell, and internal customer advocacy, ensuring account retention, growth, and customer experience. This is a unique opportunity for someone looking to have an impact at one of the hottest startups in Los Angeles and top companies defining the future of app development.

Community Support Analyst

Greater LA Area
3 days ago
Handle escalated technical support emails, refunds, and help improve the Tinder experience. Investigate bugs and work with Engineering to help them resolve issues. Analyze and escalate new user questions, issues, or concerns. Collect user feedback on new product and feature rollouts. Work closely with the rest of the community team and outsourced support team and engineering. PLEASE NOTE: this position requires a full work day on the weekend, in exchange for a day off during the week.

Global IT Systems Manager

Santa Monica
3 days ago
In this role, you’ll be responsible for creating and leading an IT department with ultimate accountability for IT in Santa Monica as well as offices in each market where we operate (Kenya, Tanzania, Philippines, and Mexico). Your teams will be responsible for troubleshooting, resolution, and maintenance of all office IT, networking, and virtual environment infrastructures. You will be responsible for articulating a global IT strategy (systems, staff, budgeting, etc.) and then executing on that strategy. Lastly, you’ll identify and lead change management initiatives to drive maximum uptime, functionality, and resiliency of our network, hardware, and related software applications, with responsibility for identifying and managing vendors to accomplish these goals.

Operations Associate

1 week ago
Who We Are: HopSkipDrive is a mission-driven company that makes life easier for busy families by getting kids where they need to go safely and dependably. We match families and enterprise customers with highly-vetted CareDrivers, who have a minimum of 5 years of childcare experience and must pass a mom-approved, rigorous 15-point certification process, which includes extensive background checks, fingerprinting, DMV checks, driver training, and

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $40,705
Min: $30K
Max: $53K
Technical Support $50,750
Min: $36K
Max: $80K
Operations Associate $51,486
Min: $40K
Max: $72K
Sales Operations Analyst $58,383
Min: $25K
Max: $87K
Office Manager $62,545
Min: $51K
Max: $82K
Desktop Support $63,500
Min: $50K
Max: $85K
Client Success Manager $67,158
Min: $40K
Max: $125K
Business Analyst $68,379
Min: $50K
Max: $86K
Customer Support Manager $69,409
Min: $53K
Max: $121K
Operations Manager $80,705
Min: $42K
Max: $110K
Business Intelligence Analyst $88,444
Min: $69K
Max: $103K
Marketing Operations Manager $94,206
Min: $52K
Max: $175K
Sales Operations Manager $95,542
Min: $70K
Max: $115K
Senior Business Analyst $106,357
Min: $78K
Max: $133K
Director of Customer Success $116,667
Min: $110K
Max: $125K
Director of Operations $126,375
Min: $98K
Max: $175K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $195,300
Min: $135K
Max: $290K
COO (Chief Operating Officer) $211,000
Min: $100K
Max: $352K

Top Los Angeles Companies Hiring for Operations

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